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DevOps Engineer

• Participate in the monitoring, maintenance, and evolution of the system infrastructure supporting the TuoTempo web application.
• Design, create, and support system distribution; test and monitor application code.
• Support our internal development teams in the effective use of our organizational systems.
• Propose and implement new solutions based on innovative technologies.
• Planning and assignment of team activities.
• Providing technical support to resolve complex issues.
• Mentoring and professional development of team members.
• Management of performance evaluations.
• Availability for paid on-call shifts (1 or 2 weeks per month).

Senior DevOps Engineer

Brand Designer

• Execute all visual design stages - from concept to final project, managing multiple projects simultaneously with growing autonomy in day-to-day prioritization, while aligning major priorities and decisions with Design Lead or Head of Brand Design.
• Edit, optimize, and produce high-performing video content specifically for paid ads and social reels (e.g., Meta, TikTok, YouTube).
• Create and adapt static assets and edit video content for paid campaigns, leveraging existing motion templates and collaborating with the in-house motion designer when needed.
• Create scalable templates within our brand portal (Frontify) for digital assets - social media, ads, and email marketing, ensuring that they are both on-brand and optimized for performance, collaborating closely with marketing specialists to understand metrics and translate data insights into effective creative solutions.
• Design traditional print materials, event assets, brochures, ebooks, and other marketing collateral.
• Ensure consistency of design across different channels and platforms, maintaining a unified brand identity while contributing to brand evolution initiatives.
• Use performance metrics and audience insights to inform creative decisions across all brand initiatives, moving beyond subjective preferences to measurable impact.
• Provide guidance, feedback, and inspiration to your colleagues.
• Proactively identify and implement workflow improvements, efficiency gains, and AI tool integration to enhance team productivity and efficiency.

Senior Brand Designer, Spanish-Speaking, LATAM

Customer Success Manager

• Lead the Enterprise Customer Success team, focusing on adoption, retention, and expansion of strategic accounts
• Develop, coach, and elevate the team’s seniority, as well as hire high-performance talent with a strong focus on efficiency and results
• Engage directly with Enterprise clients at key moments in their journey (strategic renewals, critical risks, expansion opportunities, or solution redesigns)
• Act as a structured bridge between clients and the Product team, contributing insights to drive solution evolution and roadmap prioritization
• Build and scale processes that ensure predictability, efficiency, and excellence across the Enterprise customer journey
• Establish and monitor clear KPIs (MRR, churn, NRR, activation, onboarding time), ensuring consistent target achievement
• Ensure product adoption through data-driven and personalized customer journeys
• Identify and structure expansion opportunities within the active customer base
• Reduce churn through structured action plans, combining data analysis and active customer listening.

Customer Success Team Manager – Enterprise

• We're looking for a dynamic, hands-on Senior Brand Designer with a strong blend of performance creative and graphic design expertise.
• You have a sharp eye for detail, a passion for creating high-converting designs, and the ability to balance multiple priorities in a fast-paced environment.
• Beyond crafting visually compelling work, you're a collaborative team player - eager to share feedback and ensure every project aligns with both marketing objectives and measurable business outcomes.
• You'll work closely with marketing specialists, understanding how design decisions directly impact their performance metrics and business results.
• You'll deliver design solutions primarily for Spanish-speaking markets, leveraging your understanding of cultural nuances, local marketing trends, and audience behaviors, with potential to expand to other markets.
• Design for paid advertising, social media, events, print collateral, and more to ensure we deliver communications that convert.
• As a senior contributor, you'll independently manage stakeholder relationships, prioritize competing demands, and drive process improvements that benefit the entire team.

Senior Brand Designer, Spanish-Speaking

Data Engineer

• Design, build, and maintain reliable end-to-end ETL pipelines orchestrated with Apache Airflow
• Integrate data from multiple sources (internal operational databases, third-party APIs, SaaS tools) into the Google Cloud Data Warehouse (BigQuery)
• Design and evolve data models, warehouse schemas, and transformations to support scalable analytics and KPIs
• Ensure data quality, reliability, and observability through monitoring, validation, and alerting
• Own the product data structure, mapping product features and behaviors to analytics-ready data models
• Define and maintain meaningful KPIs in collaboration with Product and BI
• Enable analytics for AI-powered product features, ensuring visibility on usage, performance, quality, and business impact
• Partner with Product, BI, and other stakeholders to gather requirements and deliver dashboards and reports
• Maintain clear and up-to-date documentation for data models, pipelines, and metrics
• Act as the primary bridge between Backend Engineering and BI, owning the flow from data production to analytics consumption
• Triage, analyze, and address BI requests related to data availability, correctness, performance, and modeling
• Collaborate with Backend Engineers on data contracts, schema evolution, and performance optimization, without owning core backend services
• Proactively identify and resolve data-related issues impacting BI and Product teams
• Own first-level monitoring and support for data pipelines and Airflow DAGs, ensuring timely resolution of failures
• Collaborate with BI and Backend teams to troubleshoot and resolve complex issues
• Continuously improve the stability, performance, and maintainability of the data platform.

Product Data Engineer

Engineering Manager

• Manage, coach, and develop team members through regular feedback and performance assessments.
• Define and manage the technical vision and strategy for your area.
• Ensure accountability for all team initiatives.
• Serve as a point of reference for the Leadership team and key stakeholders.

Program Manager

• Managing and structuring team workload effectively (we use Jira as a tool)
• Establishing clear project tracking systems and maintaining visibility across all active initiatives
• Creating standardized processes for project intake, prioritization, and delivery management
• Proactively following up with team members and identifying dependencies to surface potential delivery risks
• Implementing early warning systems and mitigation strategies to ensure on-time delivery
• Maintaining regular communication cadence with all stakeholders to track progress and resolve blockers
• Receiving and evaluating requests from stakeholders, challenging business assumptions before adding items to the backlog
• Acting as a bridge between business stakeholders and delivery teams to ensure clear requirements and realistic expectations
• Facilitating effective communication and managing expectations across all organizational levels
• Acting as PMO for strategic bets within the CCO organization, ensuring visibility and progress reporting to the COO office
• Running bi-weekly prioritization meetings with the team based on capacity planning and skills assessment
• Developing and maintaining team capacity models to optimize resource allocation
• Balancing competing priorities while ensuring strategic alignment and team sustainability
• Following up with stakeholders post-implementation to measure and ensure value capture from delivered initiatives
• Establishing metrics and KPIs to track initiative success and team performance
• Driving continuous improvement in processes and delivery methodologies

Global Customer Success Program Manager

Revenue Operations

• Own the end-to-end revenue strategy for the Individual Doctors segment
• Collaborate with Marketing, Sales and CS leadership to design, execute and optimize lead-to-revenue processes
• Build and maintain dashboards, KPIs and forecasting tools to monitor funnel performance, conversion rates and growth drivers
• Lead systems and tools improvements (CRM, marketing automation, customer platforms) to enable scalability and visibility
• Identify operational bottlenecks and lead cross-functional initiatives to resolve them
• Create lead scoring, routing and segmentation logic to improve acquisition efficiency
• Design playbooks and workflows to drive adoption and retention across the funnel
• Ensure governance, data hygiene and operational rigor across revenue platforms

Revenue Ops Team Manager

• Work with the Customer Success team to understand the customer journey, identify risk signals, and detect retention and revenue opportunities.
• Translate analyses and insights from the customer base into practical, repeatable actions.
• Use automation tools and AI assistants to scale and increase the efficiency of campaigns.
• Monitor engagement, retention, and churn metrics, conducting ongoing tests and campaign optimizations.
• Analyze the customer base to identify behavior patterns, segmentation opportunities, and proactive engagement or intervention points.
• Design and implement retention and engagement campaigns at different stages of the customer journey.
• Build scalable retention processes and playbooks for churn prevention.
• Collaborate with Sales, Marketing, Product, and RevOps to ensure consistency in customer relationship initiatives.

CRM Consultant – Automation

Therapist

• Understand your users deeply: Talk to patients (including unhappy ones) and therapists to uncover blockers, pain points, and opportunities to improve the experience.
• Drive product and operational decisions: Use Pareto/MVP thinking to prioritize what to build, test, or skip, turning messy inputs into clear actions.
• Launch and scale the market: Onboard and manage the first cohort of therapists, setting up processes to ensure smooth operations and high-quality patient care.
• Design and scale GTM processes, creating repeatable playbooks, and growing operations from a handful of users or hires to hundreds.
• Adapt and improve continuously: Use feedback from users and local teams to optimize operations, product features, and the patient-therapist matching system.
• Thrive in ambiguity: Navigate challenges, course-correct when needed, and learn fast in a dynamic early-stage environment.

Market Launch Lead

Product Designer

• Responsible for creating and improving user interfaces
• Conduct user research and analyze data for user experience improvements
• Develop design concepts and create wireframes, prototypes, and interfaces
• Create visually appealing and intuitive user interfaces
• Develop low and high-fidelity prototypes and test solutions with users
• Collaborate with product, development, and other teams
• Monitor product performance and propose solutions for optimization

Senior Product Designer – 100% Remote Friendly

Operations

Growth & Operations Lead

Product Analyst

• Ayudar a las áreas de producto a construir estratégicamente el producto: aportar ideas para nuevas oportunidades de crecimiento basadas en tu experiencia, estimar el impacto potencial de dichas ideas y guiar nuestra estrategia a través de marcos métricos e insights.
• Trabajar con la alta dirección, partes interesadas comerciales e investigadores para crear y validar hipótesis desde una perspectiva cualitativa y cuantitativa.
• Crear y mantener paneles, análisis y pronósticos relacionados con las métricas principales de nuestro equipo.
• Manipular y transformar conjuntos de datos grandes para aportar nuevos insights y realizar análisis de causa raíz.
• Colaborar con el equipo de Producto para probar nuevas características y validar hipótesis a través de experimentación y Pruebas A/B.
• Realizar análisis de segmentación para entender quiénes son nuestros clientes y cuáles son sus principales motivadores para involucrarse con nuestros productos.
• Trabajar en estrecha colaboración con Ingeniería de Datos para mantener y mejorar las fuentes de datos utilizadas en algunos de nuestros principales paneles.

Senior Product Analyst

Account Executive

• Desarrollarás la línea de negocio de NOA, último lanzamiento basado en IA.
• Tu objetivo: gestionar el ciclo completo de la venta.
• Desde marketing se facilita una base de datos SIN cualificar.
• Primer contacto a través de llamada (cold calling).
• Dar seguimiento a potenciales clientes a través de creación de secuencias utilizando diferentes herramientas.
• Agendar demos con decision makers.
• En ellas, identificar los puntos de dolor y las necesidades de la clínica.
• Negociación y cierre de venta.
• Migración a Customer Success.
• Mantener el CRM actualizado.
• Recibir el feedback de clientes y facilitarlo a producto.

Senior DevOps Engineer

Senior Brand Designer, Spanish-Speaking, LATAM

Customer Success Team Manager – Enterprise

Senior Brand Designer, Spanish-Speaking

Product Data Engineer

Product Data Engineer

Engineering Manager

Global Customer Success Program Manager

Revenue Ops Team Manager

CRM Consultant – Automation

Market Launch Lead

Senior Product Designer – 100% Remote Friendly

Growth & Operations Lead

Senior Product Analyst

Account Executive – AI