DMC Homedepot

Technician

• Act as a field-based technical expert responsible for complex equipment repairs
• Manage customer inquiries and complaints with a commitment to exceeding service expectations
• Perform specialized field operations, including driving delivery trucks and managing the safe loading and transport of towable equipment
• Ensure LE rental readiness and provide technical expertise to customers and store associates
• Diagnose, maintain, and repair all components of the heavy-duty equipment
• Fostering a culture of customer service & support and interacting with TRC associates
• Maintain vehicle compliance in accordance with company and provincial regulations

Lead Rental Technician – Multi-Site

• Act as a subject matter expert for the maintenance, repair, and operational integrity of compact construction equipment
• Ensure high-quality fleet readiness and technical reliability
• Diagnose and repair engine, hydraulic, and electrical systems
• Interpret complex technical manuals to perform accurate repairs
• Address client inquiries and complaints with a focus on exceeding customer expectations
• Oversee the safe transport of equipment, including proper load securement and tie-down procedures
• Maintain Tool Rental Centre (TRC) Large Equipment (LE) parking lot standards
• Communicate clearly, both verbal and written, partnering with store TRC associates and customers.
• Respond to customer service calls by facilitating repair, and arriving on-site within 24 hours
• Maintain vehicle compliance in accordance with company and provincial regulations
• Follow all safety protocols by following all Home Depot policies, such as safe driving practices and proper lifting techniques.

Mobile Service Technician

• Act as a subject matter expert for large equipment operation, preventative maintenance, and minor repairs
• Provide high-quality customer service
• Assist with equipment logistics (deliveries/pick-ups)
• Maintain accurate documentation (work orders and electronic logs)
• Perform general maintenance and minor repairs of assigned rental fleet
• Ensure fleet inventory accuracy and GPS system is operational
• Respond to customer service calls and coordinate repairs
• Uphold The Home Depot’s core values and maintain professionalism during interactions

Lead Rental Technician – Multi-Site

Mobile Service Technician

Mobile Service Technician – 4 Month Contract, Multi-Site