Lead Rental Technician – Multi-Site

DMC Homedepot

Lead Rental Technician responsible for heavy-duty equipment repairs and customer service at The Home Depot. Ensuring rental readiness while managing customer inquiries and concerns effectively.

Posted 6/30/2026contractBrampton • 🇨🇦 CanadaSenior💰 CA$30 - CA$32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced proficiency in diagnosing and repairing heavy-duty engines, hydraulics, and electrical systems while ensuring compliance with safety regulations. Provides exceptional customer service and technical expertise to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

Heavy-Duty Equipment RepairAdvanced Proficiency in DiagnosticsCustomer Service ExcellenceValid Driver’s LicenseHandheld Technology Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnosing Heavy-Duty EnginesRepairing HydraulicsRepairing Electrical SystemsComplex Equipment RepairsVehicle Compliance Maintenance

Soft Skills

Customer ServiceProblem SolvingCommunication

Tools & Technologies

Standard ToolsSmartphoneLaptopTabletApplications

Industry Keywords

Field OperationsTowable EquipmentService ExpectationsSafety RegulationsBackground Check

About the role

Key responsibilities & impact

Act as a field-based technical expert responsible for complex equipment repairs
Manage customer inquiries and complaints with a commitment to exceeding service expectations
Perform specialized field operations, including driving delivery trucks and managing the safe loading and transport of towable equipment
Ensure LE rental readiness and provide technical expertise to customers and store associates
Diagnose, maintain, and repair all components of the heavy-duty equipment
Fostering a culture of customer service & support and interacting with TRC associates
Maintain vehicle compliance in accordance with company and provincial regulations

Requirements

What you’ll need

Valid Driver’s License for the province you reside in and good driving record
2 years of relevant work experience
Advanced proficiency in diagnosing and repairing heavy-duty engines, hydraulics, and electrical systems
Working knowledge of handheld technology (ex. smartphone, laptop, tablet, applications, etc.)
Must provide own standard tools used in the trade/craft.
Must be 18 year or older
Must pass a background check
Resides within 25 kms of target city or willing to commute to base location.

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities