DLS Discovery, LLC

Full-stack Engineer

• Frontend and Backend development, adding new functionalities and fixing existing elements
• Building automated tests (unit, functional and regression)
• Performing code reviews and creating/enforcing coding standards

Software Engineer II

Project Manager

• Work in tandem with Project Managers, Senior Project Managers to support the completion of active client projects
• Support Project Management group with administrative tasks including billing, job tracking, scheduling, reporting and answers to client inquiries
• Schedule and conduct project meetings to understand project goals, processes, timelines and expectations, documenting meeting minutes as required
• Input requirements into work order tracking system including project revisions and updates throughout the project cycle
• Assist in the development and maintenance of client and management reports
• Act as liaison with Operations to understand, communicate and provide administrative support for appropriate solutions for active client projects
• Directly manage small, transaction-based projects that only include receipt of media, simple processing and shipment of deliverables
• Manage content and information on Project Management’s knowledge base, FAQ and SharePoint documentation repositories
• Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies

Associate Project Manager

AI Engineer

• Own the AI-native architecture and build it.
• Own AI/MLOps and AI telemetry end-to-end.
• Lead the AI practice from the front.

AI Architect

Infrastructure Engineer

• Define and own the architecture vision, standards, and roadmap for KLDiscovery's client-hosting platforms
• Lead architecture for major client-platform programs, including Nebula and Relativity hosting modernization, client data migrations at scale, multi-region expansion, and storage architecture for client review and processing workloads
• Own cloud and network architecture strategy for client-facing platforms
• Provide architectural oversight and review gates for cross-functional programs
• Partner with the security organization on tenant isolation, client data protection, audit and compliance posture
• Lead, mentor, and develop team, setting technical direction and raising the bar on design quality
• Advise senior IT, Product, Client Services, and Sales and Solutions Engineering leaders on technology investments, build-versus-buy decisions

Director, Infrastructure Architecture

Financial Planning and Analysis

• Oracle EPM → Pigment/Adaptive data pipeline: design, build, maintain, and monitor all data flows — reconciling daily
• Data integrity: daily checks between Oracle, Pigment, and Salesforce — discrepancies resolved before the US team's morning
• Claude AI agent co-development with US FP&A Team (US):
• Close Acceleration Agent: auto-load FCCS actuals, assemble flash P&L, generate BvA commentary draft
• Rolling Forecast Agent: actuals ingest, model update, reforecast, sensitivity scenarios — fully automated monthly
• Variance + Commentary Agent: flag variances, pull context, route to named owners for review
• Investor Reporting Agent: pull from Pigment, format Investor Package, generate KPI scorecard
• Collections Intelligence Agent: rank AR accounts by priority, generate Monday roll for Molly's team
• Pigment/Adaptive administration: user access, model versioning, data refresh scheduling, API connections
• Chart of accounts standardization and maintenance across Oracle, Pigment, and SF
• SSRS automation: auto-schedule the AR reports currently pulled by hand every Monday — eliminate 60-90 min of manual work
• Agent monitoring: ensure all agents are running, data feeds are clean, and outputs are accurate

Financial Planning and Analysis Engineer

• This is the core FP&A execution role.
• Own the financial models, reporting packages, and close operations that the US Finance team currently builds manually.
• Run them overnight, so the US team arrives to finished, reviewed deliverables every morning.
• Three areas: financial modeling (rolling forecast, EBITDA Bridge, scenarios), BI and reporting (BL packages, dashboards, BvA templates, Investor Package), and close operations (checklist, accruals, accounting liaison).
• Financial modeling quality, output precision, and formatting discipline are non-negotiable.
• Rolling forecast: monthly actuals ingestion → model update in Pigment → reforecast remaining periods → ±5/10% sensitivity → assumptions memo for SVP review
• EBITDA Bridge: monthly production from June 2026 — actual vs. budget, vs. prior year, waterfall format, variance commentary per KLD standards
• Business line (BL) packages: monthly for all business lines — revenue, cost, headcount, variance vs. budget, formatted per KLD template
• BvA templates: maintain in Pigment; ensure commentary standards are applied consistently across all lines
• Investor Package: pull from Pigment, format per template, assemble first draft for FP&A Director review
• KPI scorecard: monthly — revenue, EBITDA, DSO, cash, close cycle with traffic-light RAG indicators
• BI dashboards: maintain Power BI dashboards for Collections, Analysts, FP&A — monthly refresh
• Close operations: own the close checklist, monitor Accounting SLA (BD1/BD3/BD4), flag slippage to FP&A Manager
• Accruals review: work with Accounting to review and validate monthly accruals before books close

Financial Planning and Analysis Analyst

Analyst

• Own operational execution of KLDiscovery's enterprise-wide Business Continuity and Disaster Recovery program.
• Lead enterprise-wide BIAs: identify critical operations, map dependencies, and document RTOs and RPOs across all in-scope business units.
• Engage business unit owners and IT/Engineering stakeholders to gather and validate BIA inputs.
• Design and coordinate BCP testing scenarios, tabletop exercises, and DR failover tests minimum once annually per type.
• Develop and deliver an enterprise-wide BC/DR training program.
• Monitor and document compliance with ISO 22301 and NFPA 1600.

BC/DR Analyst

Business Development Rep

• Own sales targets for CLM implementation, migration, abstraction, managed services, and AI-enabled contract services.
• Generate new business through outbound prospecting, partner channels, events, and market networking.
• Build strong relationships with legal, procurement, contract operations, and legal operations leaders.
• Represent CLM services at industry events, conferences, and partner roadshows.
• Lead deal cycle. From qualification to proposal development, pricing, negotiation, and close.
• Develop and maintain strong relationships with CLM platform partners and consulting companies, influencing lead flow.
• Work cross-functionally with marketing, delivery, and partnerships to strengthen GTM strategy.
• Provide accurate forecasting, pipeline updates, and sales reports for leadership.
• Coach and mentor junior sales/BD team members.

Senior Director, Business Development – CLM

People Operations

• Serve as the first point of contact for employees and managers on HR policies, processes, benefits, and day-to-day people matters
• Support end-to-end employee lifecycle processes including onboarding, induction, probation, internal movements, documentation, and employee exits
• Share confidential employee data with relevant teams for insurance enrollments.
• Build and maintain HR dashboards, trackers, and reports using advanced Excel / spreadsheets
• Prepare presentations, employee communication decks, and reports for stakeholders.
• Support managers and the Talent Partner in managing Performance Improvement Plans (PIPs), including documentation, milestone tracking, and follow-ups
• Review manager-drafted feedback and documentation for clarity, objectivity, and professionalism
• Draft or support drafting of formal employee communications including warning letters and performance-related documentation
• Assist in employee relations processes including performance concerns, disciplinary matters, and managed exits
• Support employee engagement initiatives, surveys, learning programs, and HR-led people initiatives
• Identify operational gaps and suggest practical process improvements

People and Culture Associate

Manager

• Lead annual merit, promotion, and incentive cycles for India — budget recommendation, market positioning, governance, and execution.
• Conduct market pricing using leading survey sources (Mercer, Aon, WTW, Korn Ferry); maintain a structured benchmarking calendar.
• Support and refine job architecture, leveling, and salary structure for India and assigned APAC/EMEA countries.
• Partner on Short-Term Incentive (STI) design and modeling; support equity / Long-Term Incentive (LTI) administration where applicable.
• Build offer recommendations for senior India hires; provide TR input on internal moves, promotions, and retention scenarios.
• Own the design, renewal cycle, and vendor governance for India benefits programs (group medical, life, accident, retirement, leave, wellness, and ancillary programs).
• Manage broker and insurer relationships; lead annual renewals and RFP activity in partnership with Global TR.
• Oversee day-to-day benefits operations for India: enrollments, eligibility data, invoicing, and employee escalations.
• Provide design and renewal advisory for assigned APAC and select EMEA markets in collaboration with country HR partners and brokers.
• Serve as Total Rewards point of contact for assigned countries (in addition to India); deliver market intelligence, renewal advisory, and ad-hoc analysis.
• Track statutory and regulatory developments across covered countries and surface implications for plan design, budgets, and policy.
• Build relationships with regional brokers, survey vendors, and consulting partners.
• Partner with HR Operations on the migration to Oracle HCM Cloud — defining Total Rewards data, validating compensation and benefits configuration, and supporting integrations.
• Build and maintain TR analytics: pay equity, range penetration, cost-of-program, and budget variance reporting.
• Develop and maintain SOPs and documentation for compensation and benefits processes.
• Ensure compensation and benefits practices in India and assigned countries align with statutory requirements and internal policy, working with local HR, legal, and external advisors.
• Support M&A integration activities including Total Rewards due diligence, harmonization, and transition planning.
• Contribute to governance materials and committee submissions for regional plan changes.

Manager, Total Rewards

• Lead end-to-end CLM implementations across platforms including Ironclad, Agiloft, Sirion, Icertis, and others.
• Configure workflows, approval paths, templates, clause libraries, metadata structures, and business rules.
• Design and coordinate system integrations with Salesforce, ERP systems, vendor management tools, repositories, and other enterprise platforms.
• Build, manage, or coordinate API connectors with internal engineering or vendor teams.
• Lead UAT, SIT, migration coordination, deployment, and go-live support.
• Work closely with legal, procurement, IT, and business stakeholders to gather and translate requirements into technical solutions.
• Guide internal migration, abstraction, and data validation teams during implementations.
• Develop and maintain implementation documentation, including configuration specifications, workflow diagrams, admin guides, and playbooks.
• Train client teams and internal analysts on platform usage, best practices, and ongoing enhancements.
• Provide post-production support, including workflow enhancements and optimisation.

Senior Manager, CLM Implementation

Engineer

• Own end-to-end process mapping across all operational workflows, from intake through delivery.
• Apply Lean, Six Sigma, DMAIC, and Theory of Constraints to identify waste and redesign for throughput and quality.
• Establish KLD-wide documentation standards (SOPs, swimlane maps, RACI), maintain a current- and future-state process library.
• Identify and actively manage the binding constraint in the production system at all times.
• Build capacity models that connect staffing, work mix, and throughput to revenue and delivery commitments.
• Develop surge capacity playbooks and flex staffing frameworks, and partner with Ops leaders to sequence and prioritize investments.
• Design and own the KPI framework for operational performance, including throughput, cycle time, error rate, cost per unit, and capacity utilization.
• Build dashboards and reporting cadences that give leadership real-time visibility into process health.
• Lead a process improvement council across Ops, Product, Technology, and Finance to align on priorities and eliminate duplicative effort.
• Hire, develop, and retain a team of industrial engineers and process analysts.

Senior Process Engineer

• Set up initial meetings to determine scope of matter specific to Second Request
• Determine format of the project and agencies involved.
• Work towards fast paced deadlines and set appropriate expectations internally
• Working closely with collections teams on complex collections
• Conduct and participate in custodian interviews
• Partner with Review Manager to ensure all review workstreams are satisfied
• Partner with eDiscovery Technologist to ensure all Predictive Coding is appropriately applied
• Detailed tracking of all data processes from collection to production with thorough and complete reconciliation per company SOP to ensure all data is appropriately accounted for
• Know and understand requirements for specific regulatory agencies including, but not limited to, the DOJ, FTC, CB, CMA, and EU
• Deduplication
• Predictive coding
• Advanced analytics
• Keyword
• Production specifications
• Follow outlined Standard Operation Procedures as outlined
• Consult with and advise clients through the scope of their case regarding eDiscovery workflows, project planning, database setup, etc., consistent with industry best practices and standards
• Proactively plan the workflow/requirements of each project with the client to ensure that the client’s expectations are fully understood and achieved
• Manage the client’s expectations by providing routine detailed status updates and reporting
• Consistently deliver proactive communication with clients and serve as point of escalation when client issues arise
• Submit the requirements into the workflow system
• Track progress internally to ensure timelines and budget management are satisfied
• Serve as client advocate to champion the client’s needs internally to ensure that deadlines, project scope and expectations are understood
• Provide updates on progress regularly as deemed appropriate during the client kick off meeting
• Identify, address and document new internal processes to gain efficiencies or better client effectiveness
• Gather requirements from the client and communicate work instructions in a clear and concise manner internally to Operations via communications or a work order
• Provide guidance, instruction and work direction for active projects to Operations as needed
• Demonstrate and present KLDiscovery solutions to existing and prospective clients
• On-site client visits as required
• Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies
• Obtain a working knowledge of the companies hosted review products
• Drive overall client satisfaction through effective coordination and communication of client deliverables.
• Work with clients to establish best practices which meet their needs and address any prioritization issues that may arise

• Own the end-to-end revenue forecast model covering SaaS ARR/MRR, Managed Services recurring revenue, and Professional Services project revenue, with full waterfall from bookings through recognized revenue
• Develop and maintain a rolling 12-month revenue forecast updated monthly in collaboration with CRO, regional VPs, and Sales Ops
• Lead weekly and monthly forecast review calls with sales leadership, holding teams accountable to pipeline hygiene, stage progression, and close-date accuracy
• Build and maintain ASC 606 compliant revenue recognition models, including SSP allocation across performance obligations and deferred revenue schedules for the SaaS-to-subscription transition
• Produce scenario analyses (upside/downside/base) for leadership and board consumption, clearly articulating key revenue risks and opportunities
• Partner with CRO and Sales Ops to own the Salesforce (SFDC) data governance framework — enforcing field hygiene, pipeline stage definitions, opportunity validation rules, and close-date discipline
• Design and enforce the Quota Coverage Review (QCR) process, identifying coverage gaps, concentration risks, and capacity shortfalls in the annual sales plan
• Lead territory design and quota-setting processes for the annual plan, in collaboration with HR, Sales Leadership, and Compensation teams
• Build and maintain the revenue operations reporting stack: pipeline velocity, win/loss analysis, ACV by segment, sales cycle analytics, logo retention, and net revenue retention (NRR)
• Act as the finance liaison for any CRM optimization or ERP/CRM integration work, ensuring system changes support accurate revenue reporting
• Lead or partner on Order-to-Cash (O2C) integration initiatives — mapping and improving the end-to-end flow from opportunity creation in SFDC through CPQ, order management, billing, AR, and cash application in the ERP (Oracle); identify and close data gaps that cause revenue leakage, billing errors, or AR aging issues
• Partner with IT, Sales Ops, and Accounting to design O2C workflows that support the subscription billing transition on Nebula/RelOne, including automated invoicing triggers, dunning logic, and deferred revenue hand-offs between systems
• Own the monthly commissions calculation and reconciliation process, partnering with Sales Ops and HR to validate attainment and payout accuracy
• Maintain commission capitalization schedules under ASC 340-40, ensuring proper amortization of incremental contract acquisition costs in accordance with company policy
• Evaluate and recommend improvements to incentive compensation plan (ICP) design to align rep behavior with ARR growth, multi-year deal structuring, and professional services attach rates
• Implement or enhance commissions management tooling (e.g., CaptivateIQ, Xactly, or SFDC-native solutions) to improve accuracy, auditability, and timeliness of payouts
• Serve as the dedicated financial business partner to the CRO and GTM leadership team, participating in QBRs, sales all-hands, and strategic planning sessions
• Analyze customer economics: CAC, LTV, payback period, NRR, gross and net churn by product line and customer segment
• Build financial models to evaluate pricing changes, new product launches, bundle constructs, and professional services pricing for managed services engagements
• Support M&A due diligence and refinancing workstreams by providing normalized ARR schedules, revenue quality analysis, and cohort data
• Evaluate and support the build-out of FP&A systems infrastructure (Adaptive Insights, Anaplan, or equivalent) to improve forecast automation and reduce manual model maintenance.

Director, FP&A

Account Executive

• Consistently achieve revenue goals
• Target prospective lawyers at all levels in law firms, and corporate decision makers to develop new relationships and generate opportunities in assigned territory or account set
• Monitor industry trends, regulatory changes, and competitive developments to anticipate client needs and position our solutions effectively
• Conduct outbound cold calls and emails
• Represent KLDiscovery at industry trade shows
• Work cross-functionally with product, marketing, solution engineering, and customer success teams to ensure sales strategies support broader business objectives and consistently deliver outstanding client outcomes
• Contribute as a collaborative team player by supporting cross-functional initiatives and doing what it takes to drive shared success