Manager

• Develop and lead the execution of the sales strategy for assigned customers, aligned to company growth objectives
• Translate brand and commercial priorities into customer plans that maximize volume, profitability, and in-store presence
• Partner with Marketing, Revenue Growth Management, Trade Finance, Supply Chain, and Category Management to ensure fully integrated customer and brand plans
• Lead, coach, and mentor a team of Sales Managers and/or Account Executives
• Foster a high-performance culture built on accountability, collaboration, and continuous development
• Champion diversity, equity, and inclusion within the team and across the organization
• Build and strengthen relationships with key retailers, brokers, and distributor partners at senior levels
• Lead top-to-top meetings and Joint Business Planning (JBP) sessions to drive mutual growth
• Monitor customer performance and develop action plans to address gaps and maximize opportunities
• Own and manage the P&L for assigned customers or regions
• Deliver against volume, revenue, trade spend, and profitability targets
• Analyze customer data, category trends, and market conditions to inform decision-making
• Act as the voice of the customer internally and the ambassador of the brand externally
• Collaborate with demand planning and operations to improve forecast accuracy and service levels
• Provide input into new product launches, pricing strategies, and promotional planning

Senior Customer Manager

Job Level

Tech Stack

About the role

Requirements

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