Division-D

Procurement

• Responsible for the selling efforts with assigned customer as part of a Customer Business Team (CBT)
• Manage assigned customers and responsibilities effectively
• Act as a liaison between Lactalis Heritage Dairy CBT and Customer’s HQ Team
• Deliver revenue and profitability through business strategies
• Provide category management expertise to the customer
• Achieve base business objectives of assigned customer (revenue, share growth, margin contribution, authorizations, distribution, optimal shelving)
• Conduct regular category & business reviews with Customer’s Category Managers & Key Account Management personnel
• Oversee trade spending & promotional programs
• Develop sales/account plans to meet customer objectives
• Partner with internal cross-functional teams

Customer Category Manager

• Contribute to delivery of the milk sourcing strategy as an active participant on internal milk sourcing team
• Lead recruitment and onboarding of new direct milk producers
• Serve as a farm liaison by fostering strong communication with producers
• Work to identify and cultivate relationships with prospective farmers
• Actively seek opportunities to preserve existing Organic dairy farms
• Support technical assistance programs for farmers
• Perform administrative functions to support programs
• Support leadership in providing regular progress updates
• Coordinate with the procurement operations team
• Serve as a subject matter expert on food safety and quality
• Support PR, Marketing, and Communications teams in promoting Lactalis USA
• Lead initiatives and projects on animal care and carbon footprint reduction
• Apply knowledge of dairy cattle nutrition to develop programs
• Obtain certification as a F.A.R.M. evaluator across all program areas

Manager, Farm Relationships – Procurement

Sales

• Acts as an information expert through the use of systematic tools and data analysis
• Identifies new business opportunities and assesses existing business through the analysis of promotion, pricing, and assortment for their assigned customers
• Responsible for driving the execution of day-to-day business tasks
• Utilizes a variety of information sources to build knowledge and insights that can be used to improve overall performance
• Customer expert in the study of syndicated data, household panel data, and customer data
• Identifies key insights and business recommendations based on pricing, promotion, and overall performance
• Contributes to internal and external rituals and routines
• Leads key analyses, including promotional performance, inventory analysis, pricing compliance, and competitive analysis
• Ensures that data and insights are provided in an effective and efficient format for team collaboration and utilization
• Demonstrates thought leadership on data analysis, organization, and communication
• Provides in-depth recommendations based on key data insights
• Effectively partners with Sales team and internal cross-functional team

Senior Sales Analyst

• Responsible for the selling efforts with their assigned customers as a member of a Customer Business Team (CBT)
• Represents Lactalis Heritage Dairy to the Customer’s Category Management and Buying Office personnel
• Manages assigned customers and responsibilities effectively and acts as a liaison between Lactalis Heritage Dairy CBT and the Customer’s HQ Team
• Responsible for all the selling activities across the Lactalis Heritage Dairy portfolio for their assigned customers
• Deliver revenue and profitability, pursue business strategies to grow the company franchises through the use of customer-specific programs
• Provide category management expertise to the customer
• Ensure coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives
• Regular category & business reviews with the Customer’s Category Managers & Key Account Management personnel
• Lead implementation of space management projects for all assigned categories for assigned customers
• Achieve CBT new item authorization and distribution goals with their assigned customer
• Achieve promotional revenue objectives by tactic, price point, drive period & selling vent for their assigned categories and customer
• Execute Lactalis Heritage Dairy pricing strategies for all assigned categories for the customer
• Work with broker team to manage execution of strategies
• Work with Retail Team to effectively manage retail execution of all assigned category objectives for the customer
• Maintain files and business documentation as directed by Lactalis Heritage Dairy Policy & the CBT to thoroughly document business transactions with the customer

Manager

• Develop and lead the execution of the sales strategy for assigned customers, aligned to company growth objectives
• Translate brand and commercial priorities into customer plans that maximize volume, profitability, and in-store presence
• Partner with Marketing, Revenue Growth Management, Trade Finance, Supply Chain, and Category Management to ensure fully integrated customer and brand plans
• Lead, coach, and mentor a team of Sales Managers and/or Account Executives
• Foster a high-performance culture built on accountability, collaboration, and continuous development
• Champion diversity, equity, and inclusion within the team and across the organization
• Build and strengthen relationships with key retailers, brokers, and distributor partners at senior levels
• Lead top-to-top meetings and Joint Business Planning (JBP) sessions to drive mutual growth
• Monitor customer performance and develop action plans to address gaps and maximize opportunities
• Own and manage the P&L for assigned customers or regions
• Deliver against volume, revenue, trade spend, and profitability targets
• Analyze customer data, category trends, and market conditions to inform decision-making
• Act as the voice of the customer internally and the ambassador of the brand externally
• Collaborate with demand planning and operations to improve forecast accuracy and service levels
• Provide input into new product launches, pricing strategies, and promotional planning

Customer Category Manager

Manager, Farm Relationships – Procurement

Senior Sales Analyst

Customer Category Manager

Senior Customer Manager