Disability Rights California

Assistant

• Answer incoming calls and communicate with clients and the general public with respect, courtesy, empathy, patience, positive problem-solving, and a composed demeanor.
• Interact with callers in a trauma-informed manner respectful of callers’ diverse identities.
• As part of a team, screen a heavy volume of telephone calls from individuals asking for assistance with disability related legal issues.
• Gather and record information from callers to determine appropriate call routing or referrals.
• Act as a communication link between callers and internal teams.
• Use clear written and verbal communication to share information and ensure callers are connected to the appropriate unit or resource.
• Use multiple database systems simultaneously, including phone software, SharePoint, case file database, and other Microsoft applications, including Teams and Outlook calendars.
• Stay up to date with changes to DRC policies and procedures, services, available resources, and other relevant programs.
• Provide reasonable accommodation assistance to consumers with disabilities, as needed.
• Perform other duties as assigned.

Intake Assistant

General Counsel

• Develop and lead systemic litigation to address the needs of disabled Californians and their families, with a particular emphasis on young people with disabilities, which may include targeted representation, complex litigation, and/or appeals of administrative decisions;
• Develop policy and other systems-change advocacy initiatives; including major policy advocacy at the state level;
• Mentor and train practice group attorneys in litigation and policy advocacy;
• Support and oversee litigation teams, including facilitation of crossover legal issues and coordination of litigation practice group members;
• Monitor, summarize, and analyze case law, legislation, and administrative policy and practices for staff and other organizations;
• Collaborate with other agencies and organizations to address new or recurring problems faced by our clients;
• Develop and sustain relationships with organizations led by disabled people and key stakeholders within the disability community;
• Participate as a member of the DRC legal management team to assist in the development and advancement of the Legal Advocacy Unit’s overall strategic direction;
• Identify and develop substantive and skills-based training for attorney and advocacy staff;
• Collaborate with other Litigation Counsel to fulfill various administrative and litigation-related responsibilities;
• Co-review with the Managing Attorney and approve the team member requests to commence new litigation.

Litigation Counsel

Bilingual

• Receive and return calls from people requesting legal services.
• Provide information and advice to clients.
• Interview clients, write and record case summaries, and case files.
• Review notices, records, and other documents to ascertain facts.
• Prepare legal documents and advice letters.
• Investigate factual issues and issue spot for relevant advocacy strategy and possible courses of action.
• Research the applicable law and apply Disability Rights California’s standards and criteria to determine what level of assistance is appropriate for each client.
• Develop and implement options and case strategies appropriate given the law and facts.
• Develop and conduct outreach education and training to clients, community groups, advocates and others.
• Strengthen and build relationships with local community-based organizations.

Advocate 1, Bilingual – ASL, Spanish, Asian Language

Journalist

• Conduct complex and detailed abuse and neglect investigations involving persons with disabilities
• Interview witnesses, victims, and other relevant persons regarding allegations of abuse and neglect involving persons with disabilities and document interview responses
• Conduct facilities and congregate living homes inspections regarding allegations of abuse and neglect involving persons with disabilities
• Request, review, and analyze records and other evidence
• Prepare reports and memoranda which detail the investigation, findings and recommendations for further advocacy or investigatory activities
• Participate with other agencies and organizations to address recurring problems and issues regarding abuse and neglect
• Coordinate in-field investigations
• Assist in the development and implementation of systems reform activities
• Generate compelling narrative writings supported by factual findings
• Draft narratives and reports in close collaboration with investigators, attorneys, and communications staff throughout the investigation and drafting process
• Draft narratives that humanize individuals and communities affected by abuse/neglect by systems, entities, or individuals
• Take the role of DRC beat writer to report on relevant disability issues
• Lead efforts to incorporate journalistic values, integrity, and compelling stories that can galvanize and move communities, systems, lawmakers, and administrators into action
• Generate writings on complex issues that can be understood by public
• Fact check source materials
• Draft clear and concise detailed written documents, including internal memorandum and public reports
• Assist with unit development and planning
• Participate in one impact team
• Serve as a subject-matter expert on investigative storytelling, narrative ethics, and trauma-informed reporting practice
• Provide informal mentorship, feedback, and guidance to investigators or staff contributing to written narratives or reports
• Support skill-building within the Investigations Unit related to writing, interviewing, and story development
• Participate with other agencies and organizations to address recurring problems and issues regarding abuse and neglect
• Engage in community-based advocacy, outreach, and training to disability communities and organizations, particularly to underserved communities

Senior Investigative Reporter

Attorney

• Supervise attorneys and advocates, including workload management, training, mentoring, and monitoring staff.
• Lead a work team with emphasis on assisting the team in developing and implementing strategies to accomplish team goals.
• Ensure that all work complies with grant requirements and meets procedural and quality standards, including proper handling of personally identifiable information.
• Conduct at least weekly teleconferences with attorneys and advocates regarding work.
• Respond to inquiries and complaints concerning services.
• Train attorneys, advocates, clients and others in substantive disability rights law.
• Collaborate with ACE Supervision Team to lead and/or assist in ACE projects and work, including leading hiring teams.
• Coordinate with colleagues to maximize resources and promote quality client services.
• Conduct quality assurance reviews of casework and outreach on a regular periodic basis.
• Compile reports by supervisees for submission to LAU Director in support of LAU’s grant reporting obligations.
• Perform outreach and support and monitor supervisee outreach efforts to traditionally underserved communities.
• Perform other duties as assigned.

Supervising Attorney

Human Resources

• Serve as the primary HR advisor for assigned units, providing guidance on employee experience, workforce planning, and organizational structure.
• Lead complex employee relations matters, including investigations, corrective actions, and separations.
• Advise managers and employees on policy application, employment law, and best practices.
• Monitor and interpret federal, state, and local employment laws; recommend policy updates; and ensure organizational compliance.
• Analyze monthly HR metrics; prepare reports; and recommend improvements to support organizational health.
• Conduct investigations, prepare documentation, and present findings to HR leadership.
• Lead full-cycle recruiting for assigned unit or units, ensuring equitable and inclusive hiring practices.
• Oversee first day HR onboarding, facilitate virtual or in-person new hire orientation, oversee onboarding workflows, and manage offboarding processes.
• Co-lead open enrollment, support employees through leave processes and reasonable accommodation requests.
• Validate and process employee changes, maintain accurate records, and support HRIS enhancements.
• Support compensation, performance development, recognition, safety, and learning initiatives.
• Lead HR initiatives, gather stakeholder feedback, and ensure timely execution.

Senior Human Resources Partner

• Serve as the primary HR advisor for assigned units, providing guidance on employee experience, workforce planning, and organizational structure.
• Lead complex employee relations matters, ensuring fairness, documentation integrity, and alignment with DRC values.
• Advise managers and employees on policy application, employment law, and best practices.
• Monitor and interpret federal, state, and local employment laws; recommend policy updates; and ensure organizational compliance.
• Analyze monthly HR metrics; prepare reports; and recommend improvements to support organizational health.
• Conduct investigations, prepare documentation, and present findings for employee relations case management.
• Lead full-cycle recruiting for assigned units, ensuring equitable and inclusive hiring practices.
• Oversee HR onboarding and offboarding processes.

Compliance

• Conduct site reviews and investigations as requested by the Social Security Administration (SSA)
• Conduct additional reviews/investigations that DRC has determined are warranted
• Develop corrective action plans to assist representative payees to conform to requirements specified by the SSA
• Submit a report to the SSA on each completed review/investigation
• Conduct an initial onsite assessment of any organization that begins collecting a fee for its services as a representative payee to ensure that it is properly established according to SSA requirements
• Provide short-term, technical assistance and referrals to clients, callers and others, including to Social Security disability beneficiaries who have representative payees.
• Engage in community-based advocacy and community leadership, representing DRC.
• Prepare written materials and conduct outreach to, and education and training of, consumers, community groups, advocates and others, particularly those from traditionally underserved communities on issues pertaining to their rights as SSA beneficiaries and the duties of their rep payee.

Intake Assistant

Litigation Counsel

Advocate 1, Bilingual – ASL, Spanish, Asian Language

Senior Investigative Reporter

Supervising Attorney

Senior Human Resources Partner

Senior Human Resources Partner

Compliance Investigator