Digital Realty

Procurement

• Issue and manage purchase orders in accordance with company policies and procedures
• Support supplier onboarding and maintain accurate supplier records
• Assist in tender preparation, coordination, and documentation
• Liaise with internal stakeholders to gather procurement requirements
• Track and follow up on order deliveries and resolve basic supply issues
• Maintain procurement documentation and ensure compliance with audit requirements
• Support data entry and reporting for procurement metrics and KPIs
• Contribute to continuous improvement initiatives within the procurement function

Procurement Specialist

• Assist with supporting the review of the quarterly and annual global income tax provision process
• Support oversight of tax accounting for M&A activity
• Prepare and review income tax disclosures and footnotes
• Prepare tax memos regarding uncertain tax positions
• Review monthly account reconciliations for income taxes
• Work closely with accounting to understand financial statement reporting
• Assist with managing the US TRS financial statement reporting
• Assist with management of the outsourced income tax compliance
• Identification and implementation of process improvements
• Maintain strong working relationships and coordination with external consultants

Tax Manager

Business Development Rep

• Define and execute a global ecosystem strategy across financial services, including capital markets, banking, payments, fintech, insurance, and risk & compliance.
• Identify priority markets, anchor customers, and strategic partners that drive ecosystem growth.
• Shape differentiated value propositions focused on performance, interconnection density, neutrality, resilience, and regulatory readiness.
• Own executive-level relationships with selected global enterprise accounts.
• Lead high-impact customer and partner engagements, positioning Digital Realty as a trusted, long-term infrastructure partner.
• Translate customer needs into actionable go-to-market, product, and investment strategies.
• Develop interconnected financial services hubs in key global metros by attracting exchanges, market data providers, cloud access points, fintechs, and analytics platforms.
• Work directly with customers to align platform capabilities with their business models, workloads, and growth ambitions.
• Build and strengthen alliances with leading technology and service providers across the financial services stack.
• Partner with Product and Engineering teams to deliver infrastructure capabilities tailored to financial services, including low-latency connectivity, exchange proximity, antenna access, and audit-ready designs.
• Collaborate with Acquisitions & Investments and New Market Development teams to support market entry, site selection, and strategic partnerships.
• Act as the voice of the customer to ensure mid- and long-term investments align with market demand.
• Serve as an executive sponsor for complex, high-value pursuits, including AI/ML and real-time risk workloads.
• Support enterprise sales teams in executive meetings and strategic negotiations.
• Help shape solution positioning and messaging for large, transformational opportunities.
• Stay ahead of industry trends, emerging technologies, and regulatory developments in financial services.
• Represent Digital Realty at industry events and with regulators, industry bodies, and partners.
• Contribute to external thought leadership through speaking engagements, white papers, and executive briefings.

Director, Business Development

Sales

• Develop and execute comprehensive sales strategies to achieve revenue and market expansion targets.
• Conduct market research to identify new enterprise business opportunities and stay informed on industry trends and the competitive landscape.
• Create detailed sales plans, forecasts, and budgets that align with company goals.
• Build and nurture strong relationships with enterprise clients, understanding their unique needs and delivering customized data center solutions.
• Lead client meetings, presentations, and negotiations to secure new business and retain existing customers.
• Proactively identify and pursue enterprise colocation prospects who could benefit from Digital Realty’s solutions.
• Respond promptly to inbound leads from referrals, industry-specific channels, brokers, consultants, telecom providers, and system integrators.
• Clearly articulate the value proposition of Digital Realty’s colocation and data center solutions, differentiating them from competitors.
• Develop compelling proposals and present customized solutions tailored to enterprise customers.
• Negotiate contracts and business terms in accordance with Digital Realty’s financial and strategic parameters.
• Present fundamental engineering concepts related to power and cooling to enterprise clients.
• Plan and evaluate enterprise colocation solutions, including capital budgeting, operational details, and project scheduling.
• Effectively communicate data center, connectivity, and technology-related concepts using industry vernacular.
• Provide clear deal business terms and operational considerations to management for review and approval.
• Regularly update sales activities, forecasts, and performance metrics in CRM software.
• Attend major industry events, trade shows, and networking functions as determined by management.

Senior Manager, Enterprise Sales

Marketing

• Plan and execute field marketing events — including executive roundtables, workshops, and webinars — to support regional Enterprise sales objectives.
• Collaborate with Sales leadership to identify target accounts and engagement opportunities that advance pipeline and strengthen customer relationships.
• Manage end-to-end event execution, including vendor coordination, venue management, creative assets, budget tracking, and post-event follow-up.
• Support sales enablement efforts, including localized communications, campaign amplification, and regional toolkits to drive awareness of Digital Realty’s data center solutions.
• Ensure strong sales and marketing alignment, maintaining regular communication with account teams to measure impact and share performance insights.
• Track and report marketing metrics, including event ROI, engagement, and influenced pipeline, to optimize future programs.

Field Marketing Specialist

• Develop and lead the AMER partner marketing strategy
• Manage and mentor a high-performing partner marketing team
• Define the AMER partner marketing framework, investment strategy, and annual calendar of activities
• Align closely with Channel & Alliance leadership to execute partner marketing strategies
• Design scalable partner marketing programs aligned to regional revenue goals
• Collaborate to create partner joint value propositions and messaging
• Lead program development for strategic partner tiers
• Own partner communications strategy
• Develop and execute joint demand-generation campaigns with partners
• Launch integrated programs including ABM and webinars
• Collaborate cross-region to create consistent partner marketing activation globally
• Support partner-driven product launches and enable partners through training and marketing assets.
• Establish KPIs and reporting cadence to measure impact.

Director, Americas Partner Marketing

Growth Marketing

• Lead the AMER growth marketing strategy aligned to regional revenue goals and priorities
• Lead and mentor a high-performing regional growth marketing team
• Define quarterly plans, investment strategy, and execution roadmap tied to pipeline and bookings targets
• Partner closely with AMER Sales, RevOps, Global Product Marketing, and AMER Field + Partner Marketing to ensure alignment and business impact
• Own pipeline creation and acceleration programs across enterprise, commercial, and mid-market segments
• Design integrated growth campaigns across digital, paid media, SEO, web, email, webinars, and content syndication
• Collaborate with Field Marketing to implement ABM strategies to support strategic accounts and sales motions
• Build scalable plays for awareness growth, inbound demand, and customer expansion
• Localize global campaigns for AMER markets and industry segments
• Activate targeted growth initiatives across priority industries and AMER markets
• Support regional events, field activities, and partner joint marketing to drive pipeline
• Drive lifecycle marketing to nurture leads through AQL → MQL → SQL → Opportunity
• Optimize conversion across the buyer journey through testing, personalization, messaging, and offers
• Establish KPIs, dashboards, and reporting cadence for AMER growth marketing performance
• Own pipeline contribution, lead quality, CAC efficiency, ROI, and velocity metrics
• Use insights to continuously optimize investments, channels, and campaign performance

Director, Americas Growth Marketing

• Develop and lead the AMER field marketing strategy for assigned districts or verticals, ensuring alignment with Enterprise sales goals and regional growth targets.
• Oversee planning and execution of Tier 1 and Tier 2 marketing initiatives — including tradeshows, executive roundtables, regional campaigns, and digital programs.
• Partner with Enterprise Sales leadership to identify key accounts and tailor engagement strategies that support pipeline acceleration and customer retention.
• Manage budget allocation and performance reporting, ensuring marketing investments are optimized to deliver measurable ROI.
• Lead cross-functional collaboration with Global and Product Marketing, Channel, and Partner teams to localize campaigns and amplify Digital Realty’s global messaging.
• Represent Field Marketing in sales planning sessions, providing insights, performance updates, and recommendations for continuous improvement.

Field Marketing Manager

Risk

• Liaise with insurance brokers/carriers to maintain policy files, schedules of insurance, COI lists, NDA lists and invoicing needs
• Manage SharePoint folders including adding/removing members, organizing files, and updating external facing verbiage
• Manage Certificate of Insurance process: fill certificate needs for contracted third parties and guide property managers on reviewing incoming COIs
• Support Enterprise Risk Management with project needs, records, and reporting
• Communicate with construction project managers and acquisitions team to track Builder’s Risk, General Liability, Pollution Liability records
• Support the gathering and reporting of renewal exposures and application data across multiple teams and contacts
• Monitor Risk Management email distribution for customer and vendor inquiries
• Support other projects and business requirements as needed on a hoc basis
• Review monthly surety bond schedules and compare with internal needs
• Complete quantitative analysis of premium spend and other trends
• Assist with premium allocations, budgets and invoice workflow
• Gather information and report workers’ compensation and property claims

Insurance and Risk Specialist

Director

• Act as the single point of contact for a single or multiple global strategic accounts for all in region or global project (includes hyperscale and colocation/edge nodes) providing a global consolidated view of all activities related to pre and post commissioning work.
• Partner up with Sales, Solution Engineering, PMG and any other internal functions in negotiation of contract/SO terms.
• Accountable for adherence to and delivery per project contract/SOW terms.
• Partner with D&C and Implementation Services to ensure project SOW and project cost are validated before being presented to the customer. Obtain approval from the customer and facilitate mobilization of all relevant teams.
• Host internal KOC.
• Partner with DE&C and Implementation Services to ensure project progress, risks, issues, dependencies, and mitigating actions are fully understood and communicated in an effective manner to customers.
• Partner with DE&C and Implementation Services to ensure project updates are completed, escalated for aggregation, and made ‘customer ready’.
• Collaborate with CSMs to assist in the development and maintaining of customer playbooks for Digital Realty’s most strategically important customers.
• Partner with DE&C and Implementation Services to ensure customer handover is delivered in a seamless fashion, includes customer verification documentation upload, and sign off.
• Ownership of customer commissioning reporting for pre-commissioning and post-commissioning projects.
• Participate in customer installation and Operational milestone check-in, including oversight of delivery and management of baseline schedule.
• Ownership of reporting of execution and closure of project punch list.
• Ownership of individual strategic customer accounts for all day 1 and day 2 project work within the region and/or globally.
• Participates in the Global Customer Operations community.
• Interface with Operations Management Team and contributes actively beyond the own responsibility areas.

Director, Global Client Delivery – Strategic Accounts

• Develop and implement comprehensive sales strategies to achieve revenue targets and market expansion goals.
• Conduct market research to identify new business opportunities and stay abreast of industry trends and competitive landscape.
• Create sales plans, forecasts, and budgets to ensure alignment with company objectives.
• Build and maintain strong relationships with key clients, understanding their needs and providing tailored data center solutions.
• Conduct regular client meetings, presentations, and negotiations to secure new business and renew existing contracts.
• Address client concerns and ensure high levels of customer satisfaction.
• Regularly cold-call colocation prospects who could benefit from Digital Realty solutions.
• Respond in a timely manner to all inbound leads.

Learning and Development

• Collaborate with other Operations Learning Specialists and subject matter experts (SMEs) to develop and update training materials.
• Create and format engaging instructional content, including presentations, manuals, eLearning modules, videos, and quick-reference guides.
• Apply instructional design principles and templates to organize and simplify complex topics for learners.
• Participate in content review cycles and incorporate feedback into final deliverables.
• Assist in applying instructional design models (e.g., ADDIE) to develop effective learning experiences.
• Support content creation for both technical and non-technical audiences.
• Help identify opportunities to improve learning outcomes through updated content, visual enhancements, or revised instructional approaches.
• Assist with the building and updating of training materials to align with the requirements in the Digital University (LMS).
• Monitor participation, completion data, and evaluation feedback to support reporting and content improvement.
• Identify outdated content and flag it for archival or revision.
• Work closely with SMEs, team members, and regional stakeholders to understand training needs and gather content requirements.

Procurement Specialist

Tax Manager

Director, Business Development

Senior Manager, Enterprise Sales

Field Marketing Specialist

Director, Americas Partner Marketing

Director, Americas Growth Marketing

Field Marketing Manager

Insurance and Risk Specialist

Director, Global Client Delivery – Strategic Accounts

Senior Manager, Enterprise Sales

Instructional Designer