Digital Realty

Accounts Payable

• Process a high volume of invoices accurately and timely.
• Audit and approve AP invoices in compliance with company policies and SOX requirements.
• Research and resolve vendor and invoice discrepancies promptly.
• Collaborate with Treasury, Corporate Accounting, and Procurement teams to ensure smooth payment processing.
• Support month-end close activities.
• Review credit applications.
• Assist the business with the creation of purchase orders.
• Role assignment ticket management in ServiceNow.
• Assist with audits by providing documentation and transaction support.
• Identify opportunities to streamline AP processes and improve efficiency

AP Associate

Marketing

• Build and execute a coherent go to market strategy to accelerate Digital Realty’s performance globally and to achieve our mid-long term market goals
• Working within the Global structure, develop a strong brand focusing on Digital’s unique and compelling competitive advantage in order to drive customer recognition, stimulating demand across all regions
• Build well-orchestrated market strategies that define the near- and long-term product and business strategy; create and drive customer and partner feedback loops where product plans are generated by real customer demand
• Create an integrated go-to-market offering helping Digital play in both the colocation and scale space
• Oversee and drive demand generation and marketing operations
• Partner with the business to develop and execute against marketing strategies, while supporting a consistent Global brand image
• Own and drive go-to-market strategies and plans including competitive analysis, pricing, sales enablement, and product marketing
• Develop web and social media strategy in compliance with the Global and Regional marketing strategy
• Oversee APAC campaigns throughout the lifecycle – launch, execution and wrap-up
• Define and measure success while using key metrics to measure and track performance; support readiness and report performance of marketing campaigns and events
• Coordination and development of all advertising collateral including working with third party agencies, self-developed materials and advertising sales; development and maintenance of all customer facing materials
• Maintenance and ongoing creation of all corporate website activity
• Provide leadership to product demand planning through projected product sales, improving the accuracy of revenue forecasts and the gathering and coordination of market intelligence within the guidelines of Digital corporate strategy
• Management of the marketing budget, coordinating with Finance business partners as needed
• Oversee the development and maintenance of customer acquisition analysis programs including win/loss analysis
• Develop content for Analyst Relations and Public Relations communications collaborating with the Global IR team as needed

Senior Director, Marketing APAC

Manager

• Lead end-to-end development activities including feasibility, due diligence, entitlements, design management, construction, and turnover.
• Coordinate cross-functional stakeholders to implement comprehensive project plans that support on-time, on-budget delivery.
• Identify, assess, and mitigate project risks, providing clear updates and recommendations to senior leadership.
• Manage project budgets, development pro formas, cash flows, and financial forecasts, escalating potential variances.
• Partner with HDL, PMG, DEC, Investments, Finance, Legal, and Operations teams to validate underwriting assumptions and drive alignment.
• Develop and execute procurement strategies, support contract negotiations, and drive value optimization.
• Oversee design teams and specialty consultants to maintain alignment on scope, schedule, cost, and brand standards.
• Monitor construction performance including quality, safety, schedule, contract compliance, and review of RFIs, submittals, and change orders.
• Support entitlement, permitting, zoning, and community engagement activities in partnership with internal teams and public stakeholders.
• Lead commissioning, closeout, and turnover activities, ensuring complete documentation, warranties, and financial reconciliation.

Campus Development Manager

Program Manager

• Design and continuously enhance the enterprise compliance governance framework (charters, operating models, roles, escalation pathways)
• Align compliance governance with enterprise risk, audit, and security frameworks
• Own governance standards, documentation, and lifecycle management
• Partner with compliance program owners (Privacy, Trade & Sanctions, InfoSec, etc.) to operationalize governance expectations
• Standardize how risks, controls, issues, and remediation activities are defined, measured, and reported
• Provide hands-on guidance for ServiceNow GRC risk assessments, issue management, and evidence tracking
• Serve as the business and governance owner of ServiceNow IRM
• Define taxonomies, workflows, reporting structures, and governance data standards
• Partner with IT to manage enhancements, integrations, roadmap priorities, and platform improvements
• Drive adoption through training, documentation, and stakeholder enablement
• Lead governance and execution of annual compliance training and attestation programs
• Partner with HR, Legal, Compliance, and Learning teams to define regulatory and policy requirements
• Oversee deployment and reporting via enterprise systems (LRN, ServiceNow, LMS integrations)
• Ensure audit-ready evidence, timely completion tracking, and escalation of non-compliance
• Establish and monitor key metrics (completion rates, exceptions, escalations)
• Deliver integrated compliance and risk reporting for governance committees
• Translate complex GRC data into executive-ready insights
• Track actions and follow-through to support governance effectiveness
• Lead communications and change initiatives tied to governance processes and tooling
• Advise senior leaders on governance maturity and risk visibility
• Drive alignment across global, cross-functional teams without direct authority

Director of Governance, Risk and Compliance Program Management

Account Executive

• Identify and secure new business opportunities while maintaining and expanding relationships with existing clients
• Manage the full sales process, including lead generation, solution development, negotiation, and contract finalization
• Collaborate with cross-functional teams to align sales strategies with broader business objectives and deliver tailored solutions
• Contribute to account planning and budgeting activities, providing insights and recommendations for growth
• Regularly interact with client stakeholders to understand their needs and drive consultative sales
• Proactively develop business with a focus on large international deals and SME-level engagements

Account Executive – ACQ

Security Engineer

• Lead and enforce the enterprise data security and cloud security strategy and roadmap.
• Design, implement, monitor, and optimize enterprise-wide data security controls, including global DLP solutions across endpoint, network, email, and cloud environments.
• Oversee encryption standards and key management practices (data at rest, in transit, and in use).
• Secure cloud and SaaS platforms using cloud-native and third-party security controls (CSPM, CASB, CWPP, CIEM).
• Support the Data Governance Council in implementing data classification and labeling frameworks.
• Lead technical investigations of data breaches and cloud security incidents.
• Align security controls with global privacy and regulatory requirements (e.g., GDPR, CCPA, PCI-DSS, ISO 27001, EU AI Act, DGA).
• Conduct risk assessments and drive remediation of data and cloud security gaps.
• Serve as a data security SME on the Technical Review Board and support development teams in applying Security by Design principles.
• Ensure best practices are applied in secure cryptographic configurations across servers, databases, storage, and cloud platforms.
• Support the implementation and governance of enterprise data retention programs and lifecycle management frameworks.
• Evaluate tokenization, masking, and anonymization solutions where required.
• Primarily hands-on and execution-focused to enforce data security policy requirements, with a small component of team management and mentorship.
• Provide metrics and executive reporting on the company’s data security posture.

Senior Manager, Data & Cloud Security

• On behalf of the IT Infrastructure Department, the Global IT Delivery takes care of the delivery of equipment and engineering work at location in a timely and cost-efficient manner.
• Global IT Delivery defines and deploys an end-to-end process, starting with the annual planning of activities until the completion of the installation at location.
• Global IT Delivery pre-selects vendors to do pre-defined installation activities with pre-selected equipment based on the global architecture standards defined by the Engineering departments.
• Processing orders on behalf of DE&C or the IT Infrastructure departments.
• Align on any issues between requester and vendor (planning, availability of equipment, availability at location, etc.).
• Oversee the quality of the execution of the activities ordered.

Product Delivery Manager

Full-stack Engineer

• Lead the design, deployment, and optimization of EUC solutions (endpoints, Intune, VDI, Microsoft 365)
• Act as 3rd-level escalation point for complex EUC incidents and problem resolution
• Manage endpoint lifecycle including images, deployment, patching, and automation
• Define technical standards, create documentation, and ensure compliance with IT policies
• Support global projects such as Microsoft 365/Teams adoption, endpoint rollouts, and Zero Trust security initiatives
• Mentor junior engineers and IT support staff
• Research and recommend emerging EUC technologies
• Develop automation scripts (PowerShell, Python) to improve operations
• Represent EUC in technical project discussions and cross-functional IT initiatives

Senior Engineer – End User Compute

Customer Success Manager

• Owns the overarching post-sales health of assigned global strategic accounts, ensuring strong engagement, satisfaction, stability, and retention.
• Leads the customer engagement rhythm, including executive business reviews, operational service reviews, and strategic planning dialogues.
• Evaluates and manages risk across operational, financial, and product adoption indicators, escalating and aligning teams as needed.
• Oversees end-to-end service delivery including SLA compliance, implementation coordination, and ongoing operational performance.
• Validates contractual SLA performance and associated service credits, ensuring accuracy and alignment with customer expectations.
• Provides guidance to global teams on customer-specific operational requirements and success criteria, supported by detailed Customer Playbooks.
• Acts as a liaison and advocate between customer stakeholders and internal teams, ensuring unified execution across Operations, Implementation, Sales, and Finance.
• Partners with Implementation teams to ensure seamless onboarding and successful introduction of Digital Realty products and services post-sales.
• Drives coordinated management of customer escalations, ensuring transparent communication, root-cause clarity, and timely resolution.
• Identifies early indicators of risk, including renewal concerns, operational instability, or financial issues (e.g., aged debt).
• Engages internal leaders to develop mitigation strategies that preserve and strengthen long-term relationships.
• Ensures consistent follow-up on all customer feedback mechanisms, including surveys and listening posts.
• Leads the identification and delivery of service improvement initiatives across accountable teams.
• Coordinates customer audits from initiation through closure, ensuring thorough preparation, response, and validation.
• Supports awareness and adoption of new products, organizational changes, systems, processes, and policies across global accounts.
• Actively contributes to the Global Customer Success community, sharing expertise, leading initiatives, and mentoring peers.
• Partners with Operations leadership to strengthen cross-functional collaboration and elevate standards of service across regions.

Senior Customer Success Manager – Global Accounts

Operations

• Learn about and prepare real estate financial underwriting models
• Learn about real estate financial reporting and associated metrics
• Learn about and practice real estate revenue and expense budgeting/forecasting
• Learn about and prepare property-level budgeting and analysis, both from a capital and operating perspective
• Prepare and analyze investment analysis models in MS Excel
• Prepare market analysis using mapping software and PowerPoint
• Work with Analyst team to prepare real estate property tax expense analyses

Summer Intern – Portfolio Management, Property Operations

• Drive revenue growth and market share expansion for Digital Realty by developing new enterprise customer relationships while expanding and protecting revenue within an existing account portfolio.
• Build and maintain executive-level relationships within assigned accounts and target prospects.
• Lead regular business reviews to align on customer objectives, address challenges, and identify growth opportunities.
• Identify customer business and technical needs and align them with Digital Realty’s global data center platform of retail and scale collocation assets, plus connectivity solutions.
• Manage pipeline activity and maintain accurate forecasting within Salesforce.

Account Director

• This role is integral to the Accounts Receivable team, supporting cash collection, billing, and overdue debt reduction across a large, high-volume portfolio.
• You will manage extensive customer interactions, payment processing, and invoicing accuracy, handling more than 9,000 invoices annually and supporting revenue streams exceeding $150M.
• You’ll play a key role in maintaining strong customer relationships, resolving billing queries, and ensuring timely collections while contributing to operational efficiency and accurate financial reporting.
• Work cross functionally with teams responsible for resolving open disputes.
• Lead weekly cross functional dispute conversations.
• Ensure disputes are resolved within internal SLA deadlines.
• Identify, track, and analyze root cause of billing errors.
• Identify opportunities for improvement and work cross-functionally to implement changes to prevent future disputes.
• Act as the primary point of contact for escalated disputes that may be more complex in nature and require deeper research and resolution.
• Analyzes and researches complex or escalated accounts to determine root cause of open receivables and determine and execute the best approach for rebilling and timely and accurate resolution.
• Provide excellent & considerate customer service to external and internal customers.
• Other duties as assigned by supervisor.

Billing Dispute Manager

Director

• Identify, onboard, and manage strategic Global System Integrator (GSI) partners to strengthen Digital Realty’s global alliance ecosystem
• Serve as the primary point of contact for alliance partner sales and leadership teams, building trusted relationships at all levels
• Drive joint business planning with partners, including shared goals, target accounts, and growth strategies
• Build and execute joint go-to-market (GTM) plans, including field engagement models, demand generation, and partner-led sales motions
• Design and activate multi-party routes to market integrating GSIs, OEMs, ISVs, VARs, and cloud partners
• Support joint customer pursuits through account planning, deal strategy, and sales enablement
• Co-develop joint value propositions and packaged solutions aligned to customer needs across hybrid IT, cloud, and digital infrastructure
• Enable internal sellers, alliance partner sellers, and mutual channel partners with field-ready sales assets and training
• Build, manage, and forecast shared pipeline and revenue with alliance and channel partners
• Plan and execute joint marketing initiatives, industry events, and thought-leadership activities with GSI partners
• Facilitate regular QBRs and performance reviews with alliance and internal stakeholders

Director, Global Alliances

Procurement

• Lead the full procurement lifecycle, including tendering, negotiations, contracting, and supplier onboarding for prioritized categories
• Serve as the main point of contact for major contracts, managing relationships and resolving commercial issues
• Partner with internal stakeholders to align procurement strategies with operational and business needs
• Identify and implement cost-saving and value-creation initiatives across spend categories
• Ensure compliance with procurement policies, corporate governance, and regulatory requirements
• Support the development and execution of regional and global procurement strategies
• Drive continuous improvement across procurement processes and contract management practices

Sourcing Manager

Business Operations

• Coordinate the scheduling and logistics of regional training sessions, including in-person and virtual events.
• Serve as the primary point of contact for training sign-ups, session communications, and calendar management.
• Ensure training materials and supplies are prepared and available for each session.
• Maintain and manage regional training content and learner assignments within the LMS.
• Track employee participation, course completions, certifications, and evaluation feedback.
• Support basic LMS troubleshooting and issue escalation in collaborate with the global LMS team.
• Maintain accurate training records and generate regular reports on attendance, completion rates, and learning metrics.
• Assist the Regional Training Manager in analyzing training impact and identifying data driven areas for improvement.
• Support compliance reporting and audit preparation when applicable.
• Work closely with technical trainers to ensure they are equipped and supported for training delivery.
• Coordinate with regional instructional designers to support localization of global content.
• Assist with onboarding initiatives, skills development programs, and other regional training initiatives.
• Provide administrative support to the regional training team, including meeting coordination, document management, and communications.