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Senior Associate, People Services
Digital RealtyHR Associate supporting the Digital Realty HR team through data management and administrative tasks in Dallas, TX. Engaging in a hybrid work environment with opportunities for growth.
Tech Stack
Tools & technologiesOracleServiceNow
About the role
Key responsibilities & impact- Maintain and update employee and contractor records in Oracle Human Capital Management (HCM), including onboarding, offboarding, promotions, and job changes
- Create and manage position data within Oracle HCM to ensure accurate organizational structure
- Monitor, manage, and resolve tier 1 HR tickets, escalating issues when necessary
- Provide responsive support to employees and HR partners by addressing HR-related inquiries
- Perform regular data validation and audits to ensure accuracy and integrity within HR systems
- Manage compliance-related tasks, including I-9 documentation and background checks
- Collaborate on HR projects focused on onboarding, offboarding, and employee data management
- Deliver excellent customer service to internal teams including HRBPs, employees, and IT
- Support general administrative functions within HR operations and people services
Requirements
What you’ll need- Minimum 2 years of administrative or data entry experience, preferably in a Human Resources setting
- Strong organizational, time-management, and multitasking abilities with keen attention to detail
- Natural curiosity and a systems lens, understanding how work connects across teams and processes
- Professional and articulate communicator, comfortable interacting across all levels of the organization
- Excellent written and verbal communication skills with strong grammar, spelling, and punctuation
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Demonstrated customer service mindset and ability to handle multiple priorities with poise
- Self-motivated, goal-driven, and resourceful with a strong sense of ownership
- Reliable, punctual, and consistently dependable in delivering high-quality work
- Skilled at identifying process improvements and automation opportunities
- Experience with HRIS systems (e.g., Oracle) and ticketing tools such as ServiceNow or JIRA is a plus
Benefits
Comp & perks- Competitive salary
- Excellent benefits
- Professional development opportunities
- Supportive and inclusive environment
- Opportunities to work with people from different business areas
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data EntryEmployee Record ManagementCompliance ManagementProcess ImprovementOnboarding and Offboarding
Soft Skills
Organizational SkillsTime ManagementAttention to DetailCommunication SkillsMultitasking Abilities