Digital Realty

Manager

• Play a critical role in the planning and preparation phase of construction projects.
• Responsible for coordinating and overseeing all pre-construction activities, including tendering, project analysis, budgeting, scheduling, and resource allocation.
• Ensure safety in design processes are implemented with consultants and wider supply chain partners and operations team
• Conduct thorough analysis of project requirements, including architectural plans, engineering specifications, and client expectations.
• Collaborate with the project team to identify potential challenges, risks, and opportunities during the pre-construction phase.
• Evaluate feasibility and constructability of proposed designs, providing input to optimize construction processes.
• Develop accurate and comprehensive cost estimates for materials, resource, equipment, and other resources required for the project.
• Create and manage project schedules, ensuring all activities are properly sequenced and identify critical path activities and potential schedule risks, proposing mitigation strategies.
• Work closely with consultants' regulatory authorities to obtain necessary permits and approvals for the construction project.
• Ensure compliance with building codes, safety regulations, and other relevant legal requirements.
• Serve as a liaison between the pre-construction team and other project stakeholders.

Preconstruction Manager

• The ServiceNow CMDB Manager is responsible for the architecture, integrity, and ongoing maturity of the CMDB within our ServiceNow platform.
• Lead the end‑to‑end management of the ServiceNow CMDB, ensuring data accuracy, completeness, and compliance.
• Develop and maintain CMDB governance frameworks, including CI class models, naming conventions, relationship mapping, and lifecycle processes.
• Conduct CMDB maturity assessments and drive continuous improvement initiatives.
• Establish and monitor CMDB KPIs, dashboards, and data quality metrics.
• Manage ServiceNow Discovery, MID Servers, and Service Graph Connectors across datacenter and cloud environments.
• Oversee integrations with Microsoft‑centric systems including Intune, Azure AD/Entra ID, VMWare, Microsoft Defender, Sentinel, and monitoring tools.
• Ensure CMDB alignment with ITOM modules such as Event Management, Service Mapping, and Health & Compliance.
• Collaborate with engineering teams to maintain accurate CI data for servers, network devices, storage, cloud resources, and datacenter infrastructure.
• Partner with Infrastructure, Cloud, Security, and Application teams to ensure CMDB data supports operational and business needs.
• Work closely with Change Management to ensure CI relationships and dependencies are accurately reflected.
• Support audits, compliance reviews, and risk assessments related to configuration data.
• Serve as the CMDB subject‑matter expert for internal stakeholders and leadership.

CMDB Manager

Solutions Engineer

• Act as a trusted technical advisor throughout the customer lifecycle, partnering closely with Sales and internal teams to design and position scalable infrastructure solutions.
• Translate customer business requirements into technical solutions that leverage Digital Realty’s data center, colocation, and interconnection capabilities, ensuring a seamless experience from discovery through deployment.
• Partner with Sales to support customer engagements, including discovery sessions, technical presentations, and solution positioning.
• Design and recommend data center, colocation, interconnection, and hybrid infrastructure solutions aligned to customer needs.
• Lead technical discussions, RFP/RFI responses, and solution proposals.
• Collaborate cross-functionally with engineering, product, operations, and delivery teams to ensure solution feasibility and successful implementation.
• Support pricing inputs, scope definition, and statement-of-work development.
• Provide technical guidance during customer tours, workshops, and solution reviews.
• Stay current on industry trends, cloud connectivity, and digital infrastructure technologies.

Product Designer

• Provide strategic leadership, mentorship, and performance management for design managers supporting retrofit, expansion, and colocation programs across the region, balancing resources against commercial and delivery priorities.
• Serve as the senior technical authority for live-site and retrofit design, translating constraints in power, cooling, footprint, phasing, and operations into maximum deployable IT capacity for colocation customers.
• Lead technical coordination across internal teams (Colocation, Portfolio Management, Operations, Construction, and Global Design) and external partners including A/E firms, contractors, utilities, commissioning agents, vendors, and end-user customers.
• Ensure compliance with Global and Regional Design Engineering Guidelines while defining how standards are applied or adapted in constrained existing-facility environments.
• Oversee consultant engagement including RFPs, bid leveling, firm selection, scope demarcation, and design schedules aligned to customer and capital delivery milestones.
• Review and approve key retrofit and colocation design deliverables including Basis of Design, drawings, technical studies, phasing plans, outage strategies, commissioning plans, and OFCI equipment packages.
• Provide technical leadership through construction, energization, and commissioning, including live-site coordination, RFI resolution, outage planning, and Level 4/5 testing support.
• Manage technical inputs to project reporting, budgets, change control, capacity forecasting, and risk management for active retrofit and customer deployment programs.
• Support and lead design gating milestones , ensuring alignment between commercial commitments, capital planning, and buildable technical solutions.
• Drive continuous improvement through lessons learned, standards evolution, repeatable retrofit solutions, and adoption of tools and methods that increase speed, MW yield, and reliability.

Subregional Design Lead – Central US

Compliance

• Coordinate and support IT audit and attestation engagements across the enterprise, including internal audits, external audits, and regulatory assessments.
• Prepare, collect, validate, and organize audit evidence to support IT controls and compliance requirements.
• Partner with control owners and business stakeholders to ensure audit readiness, including walkthroughs, evidence preparation, and timeline planning.
• Serve as a primary liaison with external auditors and Compliance teams, tracking requests, deliverables, and audit milestones.
• Track and support remediation of audit findings, control gaps, and management action plans.
• Maintain accurate documentation of controls, audit artifacts, and testing results within GRC tools (e.g., ServiceNow IRM).
• Provide regular reporting on audit progress, open issues, risks, and compliance posture to management.
• Monitor evolving regulatory requirements, industry standards, and IT control frameworks to assess organizational impact.
• Support continuous improvement efforts to enhance audit processes, control effectiveness, and compliance maturity.

Cyber Audit & Compliance Associate

Accountant

• Preparation of month end journals and reconciliations
• Manage the accounting and financial operations to ensure timely delivery of monthly financial statements and variance analysis
• Working with 3rd party outsourced partners for bookkeeping and reporting
• Involved in the local statutory audit and reporting
• Interface with external and internal auditors and prepare/gather materials per auditor’s requirements
• Ensure compliance with local (GAAP/FRS) and corporate accounting standards (US GAAP)
• Update and maintain internal control and systems, including Sarbanes Oxley
• Prepare quarterly GST/VAT returns
• Involved in AP, AR and PO activities
• Liaise with Operations, Portfolio /Asset management team and other departments on new agreements or arrangements
• Liaise with Tax and Treasury regarding tax and funding requirements
• Assist with ad-hoc projects and systems implementations
• Be a fundamental player in the APAC Accounting organisation

• Manage the end to end pre-sales pricing process including pricing tools, system support, escalations and approvals to support Sales in structuring competitive customer proposals.
• Collaborate closely with Sales, Product, Sales Engineering and Solution Architects to structure customer solutions, assess deal profitability, model financial metrics (e.g. GAAP, capex, NRC amortization) and evaluate commercial risk to support pricing rationale for relevant approvers’ approval.
• Participate in customer discussions to support commercial positioning and negotiations, including engagements with senior-level stakeholders where commercial pricing and contractual terms must be addressed promptly.
• Review and support the negotiation of Master Service Agreements (MSAs) and Service Orders (SOs), ensure commercial terms align with approved thresholds, secure approvals for any contractual exceptions and maintain oversight of commercial concessions.
• Manage customer enquiries and commercial disputes by reviewing MSAs and order documentation, and coordinating resolution with Sales or directly with customers.
• Track and maintain all customer concessions related to the Colocation business
• Lead and support contract renewals to retain customer accounts while aligning pricing with prevailing market dynamics.
• Track colocation revenue forecasts, budgets and inventory reporting for assigned markets.
• Monitor and report business performance against business case by market
• Gather and analyse market intelligence – such as secret shopping, Sales feedback, and supply and demand trends – to guide pricing strategy, price-book updates, and promotional actions.
• Partner with the collections team to monitor payment status, minimise arrears, and proactively engage Sales or customers regarding overdue accounts, including initiating formal demand actions where required.
• Continuously identify and improve commercial processes and Standard Operating Procedures to streamline, increase efficiency, enhance automation and accuracy, and accelerate commercial deal turnaround time.

Commercial Manager

IT Support

• Responsible for the end-to-end customer audit process within the region including organizing, documenting, RFI and task execution and corrective action follow up.
• Lead and manage on-site customer audits and ensure all requirements are met and appropriate support from internal teams in place.
• Act as a single point of contact for the customers and all internal parties to ensure local centralized support for customer audits.
• Develop internal cross function quality gates to ensure success of the function
• Support the development and maintenance of an audit database and foster continuous improvement programs aimed at enhancing audit processes and customer satisfaction.
• Partner with Customer Success Managers to ensure successful execution of strategic customer audits
• Participate in the Global Customer Audit community to drive improvements and global consistency
• Interface with Operations Management Team and contributes actively beyond the own responsibility areas.
• Willingness to travel in the subregion for on-site customer audits
• and many more....

Regional Customer Audit Manager

Sales

• Lead, mentor, and grow a high-performing sales team, consistently exceeding performance targets and business objectives.
• Recruit, develop, and retain top sales talent while providing ongoing coaching, career development, and performance management.
• Develop and execute a strategic sales plan to expand our customer base and extend the company’s global reach.
• Achieve and exceed sales targets for new Monthly Recurring Revenue (MRR) by building a strong pipeline, articulating value propositions, and delivering winning solutions.
• Manage assigned accounts and territory with a focus on net new MRR growth.
• Collaborate cross-functionally with Solutions Engineering, Customer Success, Channel & Alliances, Product Management Group, and Marketing to drive customer adoption and reduce churn.
• Establish a strong sales operating cadence around pipeline reviews, forecasting, deal strategy, and execution.
• Analyze sales performance, funnel metrics, revenue trends, and other key performance indicators to inform strategy.
• Identify operational or service delivery gaps and drive continuous improvement initiatives.
• Assess and address knowledge gaps across the team with tailored development plans.
• Promote a consultative, value-based sales culture that aligns with customer needs and business outcomes.
• Cultivate relationships with clients, prospects, vendors, and strategic partners to enhance go-to-market strategies.
• Stay current on industry trends, market shifts, and competitive activity.
• Support corporate initiatives and embody Digital Realty’s core values.

Senior Manager, Commercial Sales

• Reports to the Director, Health and Safety, APAC DE&C
• Works closely with APAC Design, Engineering and Construction (DE&C) and Operations teams to provide strategic and operational H&S guidance
• Collaborates with the global H&S community to align local execution with regional and global priorities
• Engages externally with General Contractors, customers, vendors, regulators, auditors and industry bodies
• Operates with a high degree of autonomy and professional judgement, influencing decisions across multiple sites and functions
• Leads the implementation of Safely Powering Progress across APAC construction and operations activities
• Drives effective implementation of the Global Construction Safety Standards (GCSS) across construction projects
• Acts as a trusted H&S advisor to APAC leadership
• Strengthens critical risk management and safety culture across a complex, multi-site environment
• Provide clear, risk-based advice
• Drive consistent application of GCSS across construction projects
• Monitor and analyse safety performance through meaningful KPIs and assurance activities
• Lead or support incident investigations and ensure robust root cause analysis

Senior Manager, Environment, Health and Safety, EHS

Product Manager

• Respond to customer and internal team inquiries related to portal functionality.
• Troubleshoot and resolve portal issues efficiently, escalating when needed.
• Develop and deliver training programs, including webinars, workshops, and one-on-one training sessions.
• Create and maintain user documentation, including guides, FAQs, and troubleshooting resources.
• Engage proactively with stakeholders to gather feedback and identify improvement opportunities.
• Provide insights and recommendations to the Portal Product Manager based on usage trends and user needs.
• Collaborate with IT, product development, and customer service teams to ensure cohesive support.
• Prepare and present reports on support volume, trends, customer satisfaction, and training outcomes.
• Support continuous improvement efforts by advocating for customer-centric enhancements.

Procurement

• Oversee contract management operations across North America
• Supervise a team responsible for contract generation, abstraction, storage, and maintenance.
• Oversee contract data management including organization, accuracy, retrieval, and alignment with company-wide data governance standards.
• Maintain and monitor contract data in the CLM (Conga) and related legacy systems.
• Identify and correct data inconsistencies; drive data quality monitoring.
• Provide guidance on template usage, contract hierarchy, transactional drafting, and contract structure inquiries.
• Manage end-to-end contract signature processes including sequencing, approval routing, signature authority validation, and timely completion.
• Lead reporting efforts by generating dashboards and insights.

Contract Management, NAM Leader

• Oversee all phases of data center construction projects—from greenfield development through commissioning and lifecycle replacements
• Lead contractors, consultants, and equipment vendors to ensure projects are delivered on time, on budget, and in alignment with DLR Design Standards
• Manage challenging schedules, aggressive deliverables, and complex stakeholder coordination across regional and occasionally out‑of‑region assignments
• Partner closely with internal stakeholders including design managers, procurement, sales, and building operations
• Serve as the primary customer contact for Build‑to‑Suit projects to ensure day‑to‑day responsibilities are met by design teams, contractors, and vendors
• Ensure execution of standard projects in accordance with DLR internal design engineering standards
• Manage multiple concurrent construction projects with competing priorities
• Conduct project site visits for meetings, audits, and issue resolution
• Support preparation and evaluation of RFPs for contractors, consultants, and equipment vendors
• Negotiate and develop contracts with contractors, consultants, and vendors
• Create and maintain project schedules and communicate updates to all stakeholders
• Ensure compliance with DLR Project Delivery / Management Standards across all participants
• Build and maintain strong relationships with contractor, consultant, and vendor partners

Senior Construction Manager

Accounts Payable

• Process a high volume of invoices accurately and timely.
• Audit and approve AP invoices in compliance with company policies and SOX requirements.
• Research and resolve vendor and invoice discrepancies promptly.
• Collaborate with Treasury, Corporate Accounting, and Procurement teams to ensure smooth payment processing.
• Support month-end close activities.
• Review credit applications.
• Assist the business with the creation of purchase orders.
• Role assignment ticket management in ServiceNow.
• Assist with audits by providing documentation and transaction support.
• Identify opportunities to streamline AP processes and improve efficiency

AP Associate

Marketing

• Build and execute a coherent go to market strategy to accelerate Digital Realty’s performance globally and to achieve our mid-long term market goals
• Working within the Global structure, develop a strong brand focusing on Digital’s unique and compelling competitive advantage in order to drive customer recognition, stimulating demand across all regions
• Build well-orchestrated market strategies that define the near- and long-term product and business strategy; create and drive customer and partner feedback loops where product plans are generated by real customer demand
• Create an integrated go-to-market offering helping Digital play in both the colocation and scale space
• Oversee and drive demand generation and marketing operations
• Partner with the business to develop and execute against marketing strategies, while supporting a consistent Global brand image
• Own and drive go-to-market strategies and plans including competitive analysis, pricing, sales enablement, and product marketing
• Develop web and social media strategy in compliance with the Global and Regional marketing strategy
• Oversee APAC campaigns throughout the lifecycle – launch, execution and wrap-up
• Define and measure success while using key metrics to measure and track performance; support readiness and report performance of marketing campaigns and events
• Coordination and development of all advertising collateral including working with third party agencies, self-developed materials and advertising sales; development and maintenance of all customer facing materials
• Maintenance and ongoing creation of all corporate website activity
• Provide leadership to product demand planning through projected product sales, improving the accuracy of revenue forecasts and the gathering and coordination of market intelligence within the guidelines of Digital corporate strategy
• Management of the marketing budget, coordinating with Finance business partners as needed
• Oversee the development and maintenance of customer acquisition analysis programs including win/loss analysis
• Develop content for Analyst Relations and Public Relations communications collaborating with the Global IR team as needed