About the role
- You will manage your own dedicated client portfolio, building long-term, personal relationships.
- After thorough onboarding, you will become a specialist in online marketing and software applications.
- Become the central point of contact for all client matters.
- You will verify bugs or gather detailed information on feature requests and forward everything in a structured way to the development team.
- Represent Digistore24 at international VIP client events, business lunches, or trade shows.
Requirements
- Communication skills: You communicate precisely and with the recipient in mind.
- At least two years of experience in customer support.
- Nice-to-have: basic knowledge of HTML and CSS, as well as experience in online marketing.
- You work in a structured and reliable way and can set priorities independently.
- High motivation: You continuously follow current trends and enjoy independently learning new topics.
- 100% remote: Work permanently from home.
- 30 days of vacation.
- Clear structures: Work using flexible hours and in coordination with your team.
- Flat hierarchies and short decision-making paths.
- Autonomous, results-oriented teams.
- Monthly team lunches with Deliveroo credit.
- Real human connection: Experience spectacular team events across Europe.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HTMLCSSonline marketing
Soft skills
communication skillsrelationship buildingstructured workreliabilityprioritizationmotivationindependent learning