About the role
- Serve as the in-store expert for the apparel business/department and execute brand standards.
- Deliver excellent customer service and provide direction to teammates; lead by example.
- Support hiring by observing in-store interviews and department tours and assist building a strong team.
- Plan, organize, and control 30-days out workforce and daily assignments with guidance from Assistant Store Manager.
- Delegate tasks, ensure programs/processes are executed, and uphold merchandising and presentation standards (floor sets, signage, price changes, inventory presentation, replenishment).
- Assist store leadership with general supervision and training, onboarding, and cross-training teammates.
- Coach and develop teammates; provide hands-on coaching and explain the rationale behind tasks and processes.
- Create an inclusive, safe store environment and support company vision and store goals.
- Adhere to safety and loss prevention policies and perform other tasks as assigned by management.
Requirements
- Flexible availability - including nights, weekend, and holidays.
- Prior retail sales experience (or customer-focused experience) preferred.
- Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
- Maintain confidentiality of all Company information.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail sales experiencecustomer servicemerchandising standardsinventory presentationworkforce planningtask delegationsafety policiesloss preventiontrainingonboarding
Soft skills
leadershipteamworkcoachingcommunicationorganizationflexibilityproblem-solvinginterpersonal skillsadaptabilityconfidentiality