Dexcom

Sales

• Lead and develop a team of Sales Operations professionals.
• Own the strategy, roadmap, and execution of Dexcom’s Sales Force Effectiveness initiatives.
• Incorporate Dexcom Accessible Patient volume analytics into upstream reporting.
• Ensure global CRM process excellence by coordinating development across the U.S. and international markets.

Senior Manager, Sales Force Effectiveness

Manager

• Directly manage the APAC-based Enterprise Applications team, ensuring alignment with global IT strategy and local business needs.
• Act as the primary management contact for global analysis, development, and testing teams, coordinating their input to meet APAC project deliverables.
• Work closely with the Operations and Support Manager to resolve incidents, support production releases, and maintain operational IT processes.
• Support IT Project Managers to ensure timely and effective project delivery across the regions.
• Serve as the escalation point for regional risks and issues, driving resolution and accountability.
• Represent the APAC Applications Team in management and project meetings, advocating for regional priorities.
• Collaborate with Global IT Business Partners, regional Business Relationship Managers, and Enterprise Architecture teams to deliver scalable, compliant solutions.
• Ensure adherence to global IT policies, standards, and processes, fostering a culture of excellence and compliance.
• Provide 24x7 support for critical systems and participate in on-call rotations.

Manager, Enterprise Applications

Technical Program Manager

• Lead end-to-end planning and execution of complex, multi-year GRC programs
• Architect and maintain a unified control framework
• Own roadmap and operating cadence for key GRC initiatives
• Drive cross-functional alignment among IT, InfoSec, R&D, Legal, Privacy, HR, Facilities and Security stakeholders
• Ensure controls are embedded into systems, processes, and services
• Lead oversight for internal and external audit planning, evidence collection, and remediation tracking
• Design and improve processes for risk identification, assessment, treatment, and reporting
• Define and monitor meaningful KPIs for security and compliance programs
• Lead process improvement and automation initiatives

Senior Staff Technical Program Manager

Marketing

• Define & deliver the EMEA GTM plan: Build country‑specific launch and growth strategies, informed by market insights, consumer research, and brand positioning frameworks.
• Lead brand positioning & messaging: Champion the consumer brand value proposition; ensure consistent, emotionally resonant storytelling across web, social, CRM, paid media, retail, and partner assets.
• Drive multi‑channel acquisition & retention: Own media strategy and planning and lifecycle marketing (awareness → conversion → activation → retention), partnering with performance, CRM, and content teams to hit growth targets.
• Orchestrate agency & partner execution: Brief and steer local creative, media, PR, and multi-channel campaign development & execution; set clear KPIs; manage budgets; and ensure on‑time, on‑brand delivery.
• Enable e-comm & trade marketing: Collaborate with trade and commercial teams to build co‑marketing programmes, in‑store/online merchandising, and joint campaigns that accelerate adoption.
• Turn insights into action: Translate segmentation, pricing, and volumetric learnings into test‑and‑learn roadmaps; run experiments to improve conversion, activation, and retention.
• Champion cross‑functional alignment: Partner with Product, Brand, Market Insights, CX, Regional Commercial, and Legal/Regulatory for compliant, high‑impact execution across markets.
• Measure what matters: Define KPIs, and reporting cadences; diagnose performance across channels; course‑correct with data‑driven recommendations.

Marketing Brand Lead – Consumer Health

General Counsel

• Advise on corporate governance matters
• Draft and review corporate documents
• Ensure compliance with legal regulations
• Collaborate with cross-functional teams
• Support corporate transactions and initiatives

Senior Legal Counsel, Corporate Governance

Analyst

• Supporting the Total Rewards Manager with employee benefits programs and vendor relationships across EMEA.
• Benefits renewals, reviewing contracts & policy documentation
• Establishing new benefit plans and supporting the implementation.
• Occupational health assessment procedures, vendor management and E2E processes
• Benefits billing including cost projections, monthly invoice reconciliation and audits
• Creating procedural documents, policies and related documentation
• Creating and managing the total rewards calendar.
• Creating and delivering employee presentations and communications, both in person and virtually.
• Analysing external benchmarking data and staying up to date on current market trends and regulations
• Acting as regional point of contact for global and regional wellbeing programmes.
• Managing the wellbeing calendar, organizing onsite and virtual events and leading the wellbeing champion programme.
• Act as Wellbeing subject matter expert, supporting global wellbeing strategy and programmes
• Partnering with key stakeholders including Regional HR, Global total rewards, Finance, Payroll, Country Managers and Functional Leads.

Senior Benefits Analyst, EMEA

Network Operations

• Handle network & systems incidents escalated from NOC Analysts and perform troubleshooting.
• Escalation of issues to Major Incident through IOC.
• Join as technical resource on major incident bridges (until escalated to the next tier) and coordinate with internal teams and vendors.
• Utilize advanced monitoring tools for proactive detection and analyze trends for preventive measures.
• Escalate issues to higher tiers of support and collaborate with engineers to determine effective courses of action.
• Escalate complex issues to management, other IT resources, third parties, and/or vendors as appropriate.
• Participate in improving processes and knowledge base articles.
• Other duties or tasks may be assigned as needed.

NOC Engineer I

• Monitor dashboards for network, server, and application health.
• Validate alerts and prioritize events against Service Level Agreements / Operational Level Agreements.
• Perform first/second‑level diagnostics on connectivity and performance issues.
• Escalate issues to NOC Engineers and collaborate with them to determine effective courses of action.
• Log all work in ITSM/ticketing system and produce shift handover notes.
• Assist/Log planned maintenance windows for Network and System including Vendor Change tracking / monitoring.
• Create / Update Documentation and or Runbooks.
• Coordinate with IOC Team, Change and Problem Management, Network/Systems Engineering, DBAs, App teams, vendors and other teams.

NOC Analyst

Public Relations

• You’ll play a key role in delivering and shaping our PR strategy across EMEA.
• You will develop and champion our Warrior and Ambassador Programmes in EMEA, managing assets, onboarding, and creating materials with colleagues across the business and the world, and finding ways to help our Warriors’ stories shine.
• You will help tell our biggest stories of the year, contributing to PR tactic development for major moments in the diabetes calendar such as World Diabetes Day.
• You will support our markets by creating and reviewing content to ensure accuracy, branding, and strategic alignment.
• You will lead PR measurement and reporting across EMEA, using dashboards to track activity, analyse results, and share insights that highlight PR impact and inform strategic communications decisions.
• You will manage, and develop the PR approvals process, working with colleagues across markets and functions to ensure our PR is delivered via a best-in-class process.

PR Specialist – EMEA

• Lead our technology roadmap for Sales, Marketing, and Service.
• Manage US resources for the primary business partner to our Commercial leadership team.
• Oversee the ecosystem of applications that drive revenue (CRM, Marketing Automation, Analytics).
• Ensure strict adherence to the regulatory requirements unique to the Medical Device industry (HIPAA, GDPR, Sunshine Act, GxP).
• Partner with Sales, Marketing, and Commercial Operations leadership to define a multi-year technology strategy.
• Analyze business processes to identify gaps and opportunities for automation, digitalization, and efficiency improvements.
• Manage the Commercial IT budget, including CapEx / OpEx planning, software licensing, and vendor contract negotiations.
• Own the architecture, development, and ongoing maintenance of the Commercial stack, primarily focused on Salesforce.com (SFDC) or Veeva CRM.
• Oversee the integration of marketing automation platforms (e.g., Marketo, HubSpot, Salesforce Marketing Cloud) with the CRM.

Senior Manager, Commercial IT

Sales Operations Manager

• Drive execution of the commercial strategy by ensuring sales teams follow best practices.
• Partner with Regional Sales Directors, District Managers, and field representatives to identify opportunities.
• Translate insights and guidance from Revenue Operations and Commercial Data Science into clear, actionable direction for the field.
• Support territory planning by helping teams identify priority accounts.

Staff Sales Operations Analyst

Customer Advocate

• Assure medical validity and provide input to the activities of Customer Advocacy and Quality teams.
• Following documented procedures, produce and document medically accurate assessments to include elements such as coding, causality, seriousness, and case narratives.
• Provide input on responses to adverse events, complaints and mass communications, review internal and customer safety training materials, input into design and interpretation of global post-market safety studies, and evaluate the medical impact of manufacturing issues.
• Review and provide input on any complaints regarding serious adverse events.
• Contact medical professionals for additional information as required.
• Execute medical triage for appropriate causality on investigational assessment documents supporting regulatory reporting.
• Triage and appropriately escalate complaints that require elevated review.
• Contribute to safety trend analyses and any related periodic review meetings.
• When indicated, review technical support calls and communicate potential issues with technical support management.
• Performs other duties related to the position as necessary as defined in company’s SOPs or requested by his/her supervisor.