Dexcom

Sales

• Lead a regional field sales training team focused on coaching sales representatives.
• Collaborate with VP sales and regional sales directors for coaching and training needs.
• Work with Sales Training Design & Development to create and implement customized training programs.
• Provide field insights that help drive strategy and direction.
• Demonstrate leadership and technical skills to manage multiple training programs.
• Establish the annual regional field training strategy based on current business needs.

Senior Manager, Sales Training

Software Engineer

• Lead the full lifecycle of Salesforce application development: requirements gathering, solution design, development, testing, deployment, and post‐go‐live maintenance.
• Architect and implement highly scalable, secure, and maintainable Salesforce solutions (custom objects, Apex, Lightning Web Components, Visualforce, Flows, Prompt Builder, Agentforce Builder etc.).
• Drive integration strategies: integrate Salesforce with internal and external systems via REST/SOAP APIs, Platform events, middleware platforms, data pipelines.
• Implement automation and business process improvements using declarative tools (Flows, Process Builder, Workflows), low‐code tools, as well as programmatic solutions where necessary.
• Partner with architects and business stakeholders to identify high-impact opportunities for transitioning traditional workflows into Agentforce-driven, AI-first service operations.
• Ability to work with team members located in various time zones.
• Ability to work independently and act as a domain expert and advocate for Salesforce solutions.
• Lead efforts in performance optimization: ensure good performance, low latency, efficient data usage, optimized queries (SOQL/SOSL), bulkification, governor limits, etc.
• Establish and enforce coding, configuration, documentation and testing standards (unit tests, integration tests, quality data models, code review practices).
• Mentor and guide more junior developers, admins, and other technical team members; Provide hands-on guidance through code reviews, design sessions, and architectural walkthroughs.
• Lead by example with strong engineering discipline, documentation, and delivery standards.
• Collaborate with solution architects, product owners, business analysts to translate business requirements into effective technical solutions.
• Lead disaster recovery, system reliability, security, and compliance aspects related to the Salesforce environment.
• Participate in release management, DevOps practices: source control, CI/CD pipelines, sandbox management, environment strategy.
• Lead production support, root cause analysis, and continuous improvement to ensure system reliability and adherence to service level agreements.

Staff Enterprise Applications Developer

Support Engineer

• Lead and manage day-to-day operations of a 24/7 Technical Support team
• Coach, mentor, and develop team members through feedback, call monitoring, and performance reviews
• Set clear, measurable goals and track team performance through metrics and continuous assessment
• Ensure high-quality patient interactions by guiding team in troubleshooting technical issues
• Manage staffing levels, call volumes, and queue performance to meet service level targets
• Handle escalated patient issues and participate in call forecasting
• Collaborate with cross-functional teams to resolve customer issues
• Create, implement, and communicate policies and procedures across the team
• Ensure compliance with quality systems and data privacy standards
• Lead continuous improvement initiatives to enhance customer experience and operational efficiency
• Support new product launches and resource planning

Technical Support Manager

Engineer

• Develop cloud-based software systems as part of a multi-disciplinary team.
• Design, develop, and maintain end-to-end data pipelines supporting large-scale data ingestion, transformation, and storage.
• Build and evolve backend services and APIs that expose trusted, well-modeled data to internal systems, external partners, and mobile applications.
• Collaborate closely with Data Engineers, AI/ML Engineers, and Platform teams to integrate AI insights into production systems.
• Ensure data platforms meet high standards for reliability, performance, scalability, and data quality.
• Apply strong software engineering principles including clean architecture, testability, observability, and automation.
• Contribute to technical design discussions, architecture reviews, and long-term platform roadmap decisions.
• Lead by example through code reviews, design mentorship, and technical guidance for junior engineers.
• Partner with product, security, and operations teams to deliver compliant, secure, and production-ready solutions.

SW Development Engineer II

Events

• Plan, manage, and execute end-to-end live and virtual events, including tradeshows, conferences, webinars, executive programs, and internal events.
• Understand broader marketing strategy and effectively translate it into impactful, brand-aligned tradeshow plans, messaging, and onsite execution.
• Oversee complex, simultaneous events and marketing initiatives, while delivering on time, within budget and exceeding expectations.
• Provide strategic leadership for industry conferences, driving programs from initial concept through full delivery while guiding cross-functional teams to achieve defined objectives.
• Build and maintain strong partnerships with leadership, key stakeholders, and external vendors.
• Manage large scale tradeshows with the ability to be strategic with sponsorship funding and flawless booth development and execution.

Global Events Manager

• Contribute to R&D projects in TDI, working with a team of experts in advanced algorithmic treatments, diagnostics, and insights for diabetes, pre-diabetes, and health and longevity, enhancing care from HCPs and helping people to treat better, eat better, sleep better, and live better.
• Analyze clinical trial and health records data.
• Perform modeling and design activities, and be involved in selecting the appropriate methods to apply, including both data-driven and model-based methods.
• Help to identify and sell innovation opportunities for TDI, responding to needs articulated by Dexcom’s commercial and strategic planning teams.
• Develop prototype software within an agile R&D framework that supports massively parallel simulation.
• Document and communicate your work.
• Work with cross-functional teams in support of downstream commercialization efforts.

Senior Algorithm Engineer

Security Engineer

• Attend design review meetings to identify and document any potential security risks in a new implementation.
• Document any findings and recommendations for formal review.
• Oversee implementation of security-based controls to mitigate any potential risks identified during a security review.
• Advise development team members on security best-practices

Staff Cybersecurity Engineer

QA Engineer

• Actively participates as a core team member of the R&D Quality Assurance Engineering team.
• Strong understanding of, and ability to provide guidance on IEC 62304, 21 CFR 820, and other relevant regulations worldwide
• Lead in the effective application, compliance, and continuous improvement of policies, procedures, and practices related to software development and validation across software teams, including:
• Drive Pre-market risk management deliverables like SHA, design FMEA and support Cyber security risk management
• Provide guidance to Software Design and test teams, support Software configuration management, tool validations and software integrations.
• Reviews and approves all software design control deliverables
• Support post market activities related to Software anomalies, risk assessments and CAPA activities (if applicable)
• Lead and support R&D SW Design Assurance efforts including continuous improvement opportunities for products and processes
• Responsible for reviewing, authoring, and revising appropriate technical documentation including design history files, standard operating procedures, protocols, reports, etc.
• Assesses the impact of change control to ensure no adverse impact on product performance and a state of compliance is maintained.
• Effectively communicates with the broad Dexcom team and upper-level management on plans, status of tasks, project progress and challenges.

Software QA Engineer

IT Support

• Plan and maintain a strategic IT infrastructure roadmap spanning servers, networks, cloud platforms, and data storage.
• Collaborate with cross‑functional stakeholders to align infrastructure capabilities with business priorities and the medical device lifecycle.
• Lead financial analysis for infrastructure initiatives, including CapEx/OpEx planning, budgeting, forecasting, and ROI evaluation.
• Evaluate vendors by assessing technical fit, cost, risk, and regulatory compliance.
• Establish operating mechanisms by facilitating planning sessions, leading strategic workshops, and developing KPIs to measure performance, cost efficiency, uptime, and compliance.
• Identify and mitigate IT risks, ensuring compliance with HIPAA, GDPR, and other regulations.
• Manage infrastructure projects such as upgrades, migrations, and new deployments, coordinating remotely to meet timelines and budgets.

IT Infrastructure Analyst – Planner

Content Marketing Manager

• You will manage the analysis, design, and development of highly complex training and performance support solutions.
• You will support the implementation and evaluation of highly complex training and performance support solutions.
• You will lead and manage a cross-functional team ensuring alignment with business goals, providing direction and tasking, empowering and enabling the team to execute in a manner that’s best for the business, while driving accountability.
• You will build and manage relationships with business partners/stakeholders within Dexcom to understand training needs and align solutions with critical business needs.
• You will support HR L&D leadership activities and initiatives, including strategy development, programmatic reviews and briefings, internal process improvement, vendor relations, etc.

Manager, Instructional and Content Design

Marketing

• Develop and execute a comprehensive education and training strategy for Healthcare Professionals (HCPs) and Dexcom users in the Benelux region.
• Manage a wide range of educational materials, including user guides, training documents, and digital content that align with Dexcom's global brand standards.
• Lead the implementation and continuous improvement of the Learning Management System (LMS) to ensure a seamless, user-friendly training experience.
• Partner with the EMEA marketing and training teams to align educational initiatives with broader regional goals and marketing strategies.
• Continuously monitor training effectiveness and gather feedback from users and HCPs to refine educational content and delivery.
• Conduct research to stay on top of regional educational needs and market trends in diabetes care.
• Build relationships with internal stakeholders, HCPs, and regional partners to ensure educational content meets their needs and expectations.

Associate Marketing Manager – Healthcare

Manager

• Own the end-to-end PMO operating model for Technical Support, including portfolio intake, prioritization, governance, delivery standards, and benefits realization across all strategic programs in the function.
• Lead end-to-end delivery for a portfolio of Tech Support programs and projects—from business case and charter through go-live, hypercare, and closure.
• Establish and enforce consistent delivery standards (stage gates, templates, RAID, change control, and documentation hygiene) to improve speed and predictability.
• Build and maintain integrated roadmaps that connect strategy to milestones, dependencies, resourcing, and measurable outcomes.
• Run governance forums (portfolio reviews, steering committees, prioritization councils) and ensure decisions are documented and actioned.
• Drive benefits realization: define outcome metrics up front, track performance against targets, and close the loop on value delivered.
• Lead cross-functional dependency management across Technical Support, IT, Product, Customer Advocacy, and Operations; proactively surface tradeoffs and mitigation plans.
• Own program communications and executive-ready reporting—translating delivery progress into strategic impact, risks, and decision points.

Senior Manager, Tech Support PMO

• Designing and evolving leadership programs to strengthen field-based leadership initiatives.
• Partnering with US cross-functional partners, sales leadership, and training partners.
• Supporting the development of onboarding programs for new US Sales Leaders.
• Consulting with matrix stakeholders to assess functional training projects.
• Incorporating adult learning principles and innovative facilitation methods & technology.
• Planning and supporting training related to US DBM quarterly meetings and Train-the-Trainer sessions.
• Leading the Field Development Program and coordinating curriculum and facilitation.
• Managing the Sales Enablement Platform functionality.
• Collaborating with Global Training Partners to share best practices for Sales Leadership Development.

Senior Sales Leadership Trainer

Systems Engineer

• Provide day-to-day software development and technical support for manufacturing software systems, including MES (Manufacturing Execution Systems) integration, SCADA platforms, SQL Server databases, and related factory applications
• Design, develop, and maintain manufacturing software solutions, including database structures, data pipelines, and application integrations that support digital factory initiatives
• Develop system designs and architecture artifacts (e.g., UML diagrams, interface specifications, and system documentation) to support software development and system integration
• Support continuous software improvement initiatives by identifying opportunities to enhance system performance, user experience, data integrity, and operational efficiency across manufacturing platforms
• Troubleshoot and resolve software-related production issues in a timely manner to minimize manufacturing downtime and ensure continuity of manufacturing operations
• Collaborate with cross-functional teams including R&D, Engineering, Quality, IT, and Production to identify root causes and implement corrective and preventive actions for software and system anomalies
• Develop and maintain SQL Server database solutions, including queries, stored procedures, views, and data integrations to support manufacturing operations and analytics
• Support software deployments, configuration updates, system integrations, and application enhancements within manufacturing environments
• Participate in software validation, verification, and change control processes in regulated manufacturing environments
• Assist in the creation and maintenance of technical documentation, system architecture documentation, development standards, and support procedures
• Investigate using AI tools to speed up all aspects of the development process.

Senior Digital Factory Software Systems Engineer

Data Scientist

• Identify long-term research goals as well as intermediate milestones for AI models and applications.
• Execute research that pushes forward the state of the art in AI domains such as predictive health outcomes, LLMs, and Generative AI.
• Directly contribute to experiments training AI models, including experimental design, writing reusable code, running evaluations, and preparing results for broader circulation.
• Publish research in top tier conferences and journals in the diabetes, health sensing, and technology communities.
• Contribute to the evaluation and improvement of the safety of our models and systems, identifying areas of risk and proposing mitigation strategies.