Dexcom

Analyst

• Supporting the Total Rewards Manager with employee benefits programs and vendor relationships across EMEA.
• Benefits renewals, reviewing contracts & policy documentation
• Establishing new benefit plans and supporting the implementation.
• Occupational health assessment procedures, vendor management and E2E processes
• Benefits billing including cost projections, monthly invoice reconciliation and audits
• Creating procedural documents, policies and related documentation
• Creating and managing the total rewards calendar.
• Creating and delivering employee presentations and communications, both in person and virtually.
• Analysing external benchmarking data and staying up to date on current market trends and regulations
• Acting as regional point of contact for global and regional wellbeing programmes.
• Managing the wellbeing calendar, organizing onsite and virtual events and leading the wellbeing champion programme.
• Act as Wellbeing subject matter expert, supporting global wellbeing strategy and programmes
• Partnering with key stakeholders including Regional HR, Global total rewards, Finance, Payroll, Country Managers and Functional Leads.

Senior Benefits Analyst, EMEA

Network Operations

• Handle network & systems incidents escalated from NOC Analysts and perform troubleshooting.
• Escalation of issues to Major Incident through IOC.
• Join as technical resource on major incident bridges (until escalated to the next tier) and coordinate with internal teams and vendors.
• Utilize advanced monitoring tools for proactive detection and analyze trends for preventive measures.
• Escalate issues to higher tiers of support and collaborate with engineers to determine effective courses of action.
• Escalate complex issues to management, other IT resources, third parties, and/or vendors as appropriate.
• Participate in improving processes and knowledge base articles.
• Other duties or tasks may be assigned as needed.

NOC Engineer I

• Monitor dashboards for network, server, and application health.
• Validate alerts and prioritize events against Service Level Agreements / Operational Level Agreements.
• Perform first/second‑level diagnostics on connectivity and performance issues.
• Escalate issues to NOC Engineers and collaborate with them to determine effective courses of action.
• Log all work in ITSM/ticketing system and produce shift handover notes.
• Assist/Log planned maintenance windows for Network and System including Vendor Change tracking / monitoring.
• Create / Update Documentation and or Runbooks.
• Coordinate with IOC Team, Change and Problem Management, Network/Systems Engineering, DBAs, App teams, vendors and other teams.

NOC Analyst

Public Relations

• You’ll play a key role in delivering and shaping our PR strategy across EMEA.
• You will develop and champion our Warrior and Ambassador Programmes in EMEA, managing assets, onboarding, and creating materials with colleagues across the business and the world, and finding ways to help our Warriors’ stories shine.
• You will help tell our biggest stories of the year, contributing to PR tactic development for major moments in the diabetes calendar such as World Diabetes Day.
• You will support our markets by creating and reviewing content to ensure accuracy, branding, and strategic alignment.
• You will lead PR measurement and reporting across EMEA, using dashboards to track activity, analyse results, and share insights that highlight PR impact and inform strategic communications decisions.
• You will manage, and develop the PR approvals process, working with colleagues across markets and functions to ensure our PR is delivered via a best-in-class process.

PR Specialist – EMEA

Manager

• Lead our technology roadmap for Sales, Marketing, and Service.
• Manage US resources for the primary business partner to our Commercial leadership team.
• Oversee the ecosystem of applications that drive revenue (CRM, Marketing Automation, Analytics).
• Ensure strict adherence to the regulatory requirements unique to the Medical Device industry (HIPAA, GDPR, Sunshine Act, GxP).
• Partner with Sales, Marketing, and Commercial Operations leadership to define a multi-year technology strategy.
• Analyze business processes to identify gaps and opportunities for automation, digitalization, and efficiency improvements.
• Manage the Commercial IT budget, including CapEx / OpEx planning, software licensing, and vendor contract negotiations.
• Own the architecture, development, and ongoing maintenance of the Commercial stack, primarily focused on Salesforce.com (SFDC) or Veeva CRM.
• Oversee the integration of marketing automation platforms (e.g., Marketo, HubSpot, Salesforce Marketing Cloud) with the CRM.

Senior Manager, Commercial IT

Sales Operations Manager

• Drive execution of the commercial strategy by ensuring sales teams follow best practices.
• Partner with Regional Sales Directors, District Managers, and field representatives to identify opportunities.
• Translate insights and guidance from Revenue Operations and Commercial Data Science into clear, actionable direction for the field.
• Support territory planning by helping teams identify priority accounts.

Staff Sales Operations Analyst

Customer Advocate

• Assure medical validity and provide input to the activities of Customer Advocacy and Quality teams.
• Following documented procedures, produce and document medically accurate assessments to include elements such as coding, causality, seriousness, and case narratives.
• Provide input on responses to adverse events, complaints and mass communications, review internal and customer safety training materials, input into design and interpretation of global post-market safety studies, and evaluate the medical impact of manufacturing issues.
• Review and provide input on any complaints regarding serious adverse events.
• Contact medical professionals for additional information as required.
• Execute medical triage for appropriate causality on investigational assessment documents supporting regulatory reporting.
• Triage and appropriately escalate complaints that require elevated review.
• Contribute to safety trend analyses and any related periodic review meetings.
• When indicated, review technical support calls and communicate potential issues with technical support management.
• Performs other duties related to the position as necessary as defined in company’s SOPs or requested by his/her supervisor.

Senior Clinical Customer Advocate

Backend Engineer

• Maintain and develop a React UI library using Chakra UI
• Maintain and develop websites using Next.js, employing different rendering strategies like SSR (Server-Side Rendering), SSG (Static Site Generation), and ISR (Incremental Static Regeneration)
• Perform DevOps tasks, including automations with GitHub Actions
• Integrate with CMS to manage content for our websites
• Develop automated tests and unit tests to ensure code quality
• Develop and maintain server-side applications using Node.js and Nestjs
• Utilize TypeScript for both front-end and back-end development to ensure type safety and code quality.

Senior Full Stack JavaScript Developer, ReactJS

DevOps Engineer

• Designing robust and scalable architectures on GCP to support the organization's applications and services.
• Implementing Infrastructure as Code practices using tools like Terraform, Ansible, or Google Cloud Deployment Manager.
• Leveraging serverless technologies to build scalable and cost-effective solutions.
• Demonstrating expertise in Google Kubernetes Engine (GKE) and Kubernetes.
• Designing and implementing secure and efficient cloud networking solutions.
• Continuously monitoring and optimizing the performance of cloud systems.
• Implementing security best practices and ensuring compliance with relevant regulations and standards in cloud environments.
• Collaborating with cross-functional teams including developers, operations, and security teams, to ensure alignment on architecture decisions and implementation strategies.

Senior Staff DevOps Engineer

Customer Support

• Your role will focus on and creating meaningful impact on programs that enhance CX across the customer journey.
• You will gain experience designing and deploying voice of customer surveys, interpreting results, and working cross-functionally to share insights and develop action plans for continuous CX improvement.
• This position will also support cross functional collaborative CX initiatives in digital marketing that focus on educating and empowering customers in their use of Dexcom products.

Intern I – Customer Experience Research, Insights

Clinical Operations

• Serve as the clinical program leader for one or more global, cross‑functional core teams—translating product strategy into executable clinical program plans and ensuring alignment with broader technical, regulatory, and business objectives.
• Define and drive the clinical program roadmap, including strategy, requirements, milestones, and interdependencies across multiple complex studies.
• Lead global study teams through all phases of execution—from early design and feasibility through study close‑out—ensuring scientific rigor, operational excellence, and compliance with worldwide Good Clinical Practice (GCP), ISO 14155, and other regional regulatory requirements.
• Interface at a senior level with Executive Management, R&D, Regulatory Affairs, Quality, Operations, Marketing, and external partners/CROs to ensure technical and operational integration across program components.
• Operationalize global clinical strategies, including study design approaches, regulatory evidence pathways, and site/country selection strategies informed by regional regulatory landscapes.
• Oversee and manage complex program budgets, financial forecasting, and global resource allocation, ensuring optimal use of internal/external resources.
• Establish and monitor KPIs for clinical execution, proactively identifying risks to study startup, enrollment, data quality, regulatory compliance, and program timelines—and driving mitigation strategies across global teams.
• Lead vendor strategy and governance, including CRO and specialized vendor selection, contract oversight, performance management, and escalation resolution for multi‑region programs.
• Implement innovative operational models and tools to optimize efficiency, quality, and scalability of global clinical execution (e.g., digital trial capabilities, centralized monitoring approaches, risk‑based quality management).
• Represent the clinical program externally, providing senior‑level engagement with investigators, global KOLs, regulatory bodies (as appropriate), and other external stakeholders to ensure alignment on scientific and regulatory expectations.
• Ensure integration of clinical insights into product development, partnering closely with R&D and technical program management teams to translate clinical outcomes into product improvements and future evidence needs.

Senior Staff Clinical Program Manager

Product Manager

• Define and manage roadmap for Clarity’s provider-facing features and tools
• Ensure platform reliability, usability, and compliance across global markets.
• Collaborate with Platform & Services to integrate shared modules.
• Partner with Clinical Affairs, Regulatory, and Commercial teams to support adoption and market readiness.
• Align Clarity capabilities with provider journey outcomes and Dexcom’s strategic goals.
• Maintain a connection with our Global customers.
• Conduct market research, competitive analysis, and gather customer insights to inform product decisions.
• Support downstream marketing, medical and clinical affairs, and market access as a subject-matter expert (SME).
• Prioritize features, enhancements, and bug fixes based on customer feedback, market trends, and business priorities.
• Execute on the product vision and strategy with feature delivery and education.
• Monitor product performance and key metrics to identify areas for improvement.

Product Manager – Provider Data Access, Globalization

• Define and manage the roadmap for platform services, including data pipelines, reporting engines, interoperability modules, and shared integration frameworks.
• Establish requirements for scalable, secure, and globally compliant platform capabilities, including HIPAA, GDPR, regional data residency, and regulatory expectations.
• Partner with Platform & Services teams to evolve shared components such as analytics, workflow engines, partner facing APIs, and reusable data services.
• Ensure Dexcom’s ecosystem aligns with industry interoperability standards including HL7, FHIR, SMART on FHIR, and clinical integration patterns.
• Promote architectural patterns, design standards, and reusable services that improve cross product consistency.
• Contribute to platform reliability, performance, observability, and service level expectations.

Product Manager, HCP Platform

• You will own the sales and marketing storefront as the primary digital interface for sales team.
• You will manage content availability, organization, usability, and governance within the platform in conjunction with HCP marketing and other item owners.
• You will ensure the storefront supports omnichannel activation (digital, email, CRM, field enablement) and aligns with go-to-market strategies.
• You will partner with IT, marketing, events and other stakeholders to ensure platform functionality, and access are met.
• You will act as the primary point of contact between field teams and the storefront vendor.
• You will translate field feedback into platform enhancements, workflows, and vendor requirements.
• You will manage vendor performance, service levels, and roadmap alignment.
• You will lead regular vendor and stakeholder touchpoints to review performance, issues, and opportunities.
• You will track platform utilization, asset usage, and ordering behavior across field teams.
• You will identify opportunities to optimize content mix, formats, and workflows.
• You will drive adoption of digital and omnichannel assets to reduce reliance on print materials.
• You will recommend and implement enhancements that improve efficiency and a better user experience.
• You will own and manage the storefront budget, including vendor costs, print spend, and optimization initiatives.
• You will monitor spend vs. utilization and identify cost-saving opportunities.
• You will build business cases for investment shifts from print to digital and omnichannel solutions.
• You will develop and deliver ongoing reporting on: Platform utilization and adoption, Print vs. digital usage trends, Cost savings and ROI, Omnichannel activation impact.

Senior Sales Operations Analyst – Platforms

Data Scientist

• Contribute to the development and continuous improvement of data infrastructure for clinical studies and real-world data sources.
• Lead the research, prototyping, and development of machine learning and AI models aligned to business needs.
• Oversee the production and review of tables, figures, and listings, interpret results, and proactively address limitations in study design or statistical methods.
• Provide statistical consultation and thought leadership to cross-functional partners in R&D, engineering, marketing, manufacturing, medical science, and with external collaborators.