Desjardins

Financial Planning and Analysis

• Advise members and clients on the best strategies and work with them to identify expected results
• Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
• Stay up-to-date on the financial services industry, market trends and best practices in your field
• Participate in outreach activities and represent the caisse in the community

Personal Finance Advisor

Risk

• Diagnose issues, challenges and needs to determine target outcomes
• Develop and help implement objectives, solutions and action plans
• Analyze data, conduct studies, make recommendations and write reports
• Carry out projects and initiatives related to your line of work
• Advise and assist practitioners and the organization’s units regarding your line of work.

Advisor, Operational Risks

Administration

• Provide administrative support to Desjardins components
• Help administer specialized products and member/client accounts
• Perform administrative, office and other tasks
• Help process and analyze information related to your line of work
• Solve problems and prepare recommendations

Product Administration Agent

Security Engineer

• Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
• Negotiate, prepare and draft complex, high-value leases while minimizing transaction costs
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Develop budgets and schedules for major projects and monitor them closely
• Represent your unit before decision-making bodies and external partners

Senior Advisor, Buildings, Development, Security

Manager

• Support the work organization and operational planning for the Team
• Develop, implement and track the teams action plan
• Establish management and communication practices that support change management, talent attraction and retention
• Define and ensure the implementation of activities related to the unit’s services
• Promote Desjardins Group’s cooperative values
• Continuously improve the management of processes under your responsibility

Section Manager

Artificial Intelligence

• Leading the P&C insurance sector’s adoption of emerging generative AI technologies by defining practices and tools
• Anticipating technological developments, structuring long-term approaches and supporting cultural shift and operational transformation
• Designing and leading workshops, training and adoption pathways
• Conducting ongoing monitoring and testing of emerging technologies related to P&C insurance
• Creating and leading a community of practice on AI technologies

Senior Advisor, Generative AI Technology Adoption and Integration

• Identify, input, analyze and interpret data to support management decision-making and risk management and supervision control processes.
• Make recommendations and write reports.
• Prepare recommendations and provide advice on how to implement them.
• Help prepare and propose action plans to address issues in accordance with rules and parameters.
• Develop and write methods and processes.

Risk Management Analyst

• Design, implement and update reports and dashboards in Power BI, Jira (Structure and All-in-One Report) and Excel.
• Identify and analyze significant issues, diagnose their causes and make recommendations to contributors.
• Design and maintain one or more data marts.
• Review, analyze and manipulate data in accordance with Desjardins Group's systems and security practices.
• Develop automated update rules using Power Automate (Microsoft Flow).
• Establish working relationships with various contributors, including business and IT teams.
• Contribute to innovative initiatives and identify opportunities to improve data valorization practices in accordance with Desjardins Group's data governance framework.
• Implement development and governance best practices in line with changing industry and Desjardins standards.
• Support users and serve as a specialist advisor to improve processes and efficiency by automating and the selection and deployment of data management tools.

Non-Financial Risk Data Valorization Advisor

Business Analyst

• Documenting the business requirements for maintaining and developing cross-sector solutions for home and auto insurance
• Analyzing the organization’s business needs and context
• Documenting impacts on stakeholders, recommend solutions, and prioritize, plan and coordinate changes to cross-sector solutions
• Analyzing the impacts of solutions on the organization, ensuring integration from needs assessment to rollout
• Identifying, formalizing and communicating business solutions
• Anticipating issues and proposing improvements
• Developing testing strategies and acceptance testing plans
• Supporting the business owner and business sectors during solution rollout and post-implementation
• Identifying the change management strategy and executing its activities, as needed

Business Analyst, Cross-Sector Insurance Solutions

Designer

• Analyze learning needs and design instructional solutions
• Support employees through effective training experiences
• Conduct needs analyses and develop targeted training materials
• Coordinate logistics to ensure learning initiatives support business objectives
• Collaborate with Claims teams and legal counsel
• Offer guidance and coaching to facilitators and subject matter experts
• Enhance learning materials with multimedia teams
• Conduct ongoing maintenance on training materials

Casualty Claims Designer

• Attend to members’ investment and financing needs while ensuring quality service
• Developing strategies and offering investment, financing and insurance products
• Manage business relationships, assess member/client satisfaction and service quality
• Follow up and identify areas for improvement
• Stay up-to-date on the financial services industry, market trends and best practices in your field

Advisor, Investment and Financing

Project Manager

• Help direct material, time, IT and human resources on cross-sector projects
• Analyze project feasibility and opportunities, develop action plans, define milestones and coordinate project teams
• Advise and assist clients and partners as part of intervention and development initiatives
• Recommend solutions to improve or optimize standards, policies and programs
• Prepare recommendations, solutions and action plans based on the organization’s objectives and priorities
• Help solve complex problems using analytical skills and extensive knowledge of the business
• Diagnose issues, challenges and needs to determine target outcomes
• Develop and help implement objectives, solutions and action plans
• Analyze data, conduct studies, make recommendations and write reports

Project Management Advisor

Software Engineer

• Develop complex execution strategies, analyze, design and document business products and solutions.
• Analyze and develop software products (design, code, automate and run tests), while applying development, data and security best practices.
• Write procedures, guidelines and development methods.
• Help develop documentation that is prepared and delivered for training purposes to peers and users.
• Cocreate with business partners and architects to standardize solutions accordingly.
• Actively look for system optimization opportunities while taking into consideration possible impacts.
• Analyze, diagnose, follow up on and resolve highly complex operational and conceptual problems during major incidents.
• Lead software package installations and testing as well as in-house application deployment.

Programmer Analyst – System and Infrastructure Operations, Maintenance, Development

• Plan deliverables for the application and technology component.
• Estimate project costs, taking into account issues, complexity, practitioners and tie-ins with other projects.
• Supervise and coordinate contributors involved in application and tech delivery.
• Ensure team performance and quality control and identify project-specific standards, methods and procedures.
• Coordinate deliverables for the application and technology component.
• Ensure agreements, budgets and timelines are respected.
• Ensure performance and alignment with priorities.
• Analyze risks and impacts for projects and develop strategies to address them to manage application and technological risk levels.
• Work with the project manager to manage change requests, solution testing and implementation strategies for the application and technology component.
• Ensure the availability of the application layer of infrastructure platforms.

Application Delivery Manager, Business Financing Modernization

Account Manager

• Help serve, prospect for, solicit, develop and maintain business relationships with members and clients.
• Sell business products and services through multiple distribution channels based on member/client needs.
• Develop and maintain business relationships with a client base made up mainly of members and clients, businesses, associations and groups.
• Drive results by actively helping your unit meet its sales and business development objectives.
• Monitor the industry to identify business development opportunities.