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Desjardins

Team Leader, Management Support and Expertise

Desjardins

Desjardins team leader coordinating management-support activities, strategic positions and complex initiatives. Coaching experienced professionals, managing budgets and influencing senior decision-making for North America’s largest cooperative financial group.

Posted 8/5/2026full-timeMontréal • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in team management, talent development, and strategic direction while ensuring project execution aligns with budget and quality standards. Proficient in stakeholder interaction and performance management, with a focus on client satisfaction and employee engagement.

Highest-signal resume keywords
Team ManagementBudget ManagementPerformance ManagementStakeholder InteractionBusiness Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Bachelor's DegreeRelevant ExperienceBudget ManagementPerformance ManagementQuality Management
Soft Skills
CoachingGuidanceProblem ResolutionInfluencingEmployee Engagement
Industry Keywords
Client SatisfactionStrategic DirectionAction PlansTalent DevelopmentService Offer

About the role

Key responsibilities & impact
  • Support team management
  • Coordinate the unit’s activities, action plans and initiatives
  • Coach and guide a team composed primarily of highly experienced professionals
  • Assign tasks and activities and regularly monitor progress
  • Support talent development and employee engagement
  • Identify, develop and recommend strategic directions and business positions
  • Help determine the unit’s service offer and ensure projects and activities are planned and executed
  • Meet targets on time and on budget
  • Manage results, performance, quality and client/partner satisfaction
  • Develop training and skills development strategies and action plans for team members
  • Help resolve complaints and problems in accordance with the organization’s practices
  • Play a non-decision-making role in hiring, performance management, discipline and skills development
  • Manage the budget
  • Lead and influence senior management and decision-making bodies
  • Interact with stakeholders working in a wide range of other fields

Requirements

What you’ll need
  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Extensive knowledge of the relevant field
  • Ability to develop business positions and influence senior management and decision-making bodies
  • Ability to manage individual performance, budgets, results, quality and client/partner satisfaction

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses
  • Reimbursement of telework equipment