AVP, Individual Wealth Operations
Sun Life
Senior Advisor, Process Improvement
Desjardins
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
Senior
About the role
- Document or update processes through workshops with representatives of owners and process agents
- Highlight preliminary opportunities for reducing waste (pain points and opportunities) and identify potential alignments with one or more projects
- Facilitate activities to assess the maturity of the process and ensure collaboration between all participants
- Organize and lead workshops to identify key target performance indicators (list of potential indicators) that support process improvement and their operating mechanisms
Requirements
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Experience in CRM implementation
- Lean Six Sigma Green or Black Belt
- Knowledge of French is required for positions in Quebec
- Proficiency in process mapping and modelling tools
- Proficiency with Microsoft Office suite
- Action oriented
- Business insight
- Customer Focus
- Differences
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process mappingprocess modelingCRM implementationLean Six Sigma Green BeltLean Six Sigma Black Belt
Soft skills
action orientedbusiness insightcustomer focusinterpersonal savvynimble learning
Certifications
Bachelor's degreeLean Six Sigma Green BeltLean Six Sigma Black Belt
