DEPT®

Art Director

• Lead, develop, motivate and inspire the design team on a daily basis
• Suggest best ways of working, hustle for the best outcome and opportunities
• Work with the Design Director to develop processes, structures and raise the quality of design
• Build a productive and collaborative working relationship with other disciplines across the agency to deliver projects
• Maintain brand consistency throughout all our projects, acting as brand guardian
• Review scopes and collaborate with resource team, to ensure timings reflect best quality outcomes
• Generate creative ideas and campaign look and feels
• Deliver and inspire innovative and high quality work across all deliverables from the team
• Be a reliable escalation point for design team and wider stakeholders, signing off work and communicating in a timely manner
• Be aware of and respond to current design trends and culture
• Use your experience and ideas to contribute to the development of our creative process
• Present work internally and externally
• Stay up-to-date with industry development and tools

Associate Design Director – 12 Months Maternity Cover

Account Manager

• Developing a strong proficiency in core paid media channel execution within Amazon Search, Walmart Search, Best Buy Search and Target Search.
• Determining the best methodology for a campaign build: overall theme, keywords, audiences, parameters, settings, ads, etc. to best hit client goals.
• Monitoring campaigns daily to look for performance fluctuations and trends.
• Developing client-facing performance write-ups for the Account Manager’s review.
• Crafting clear and compelling internal and external communications.
• Understanding different bidding methodologies (smart bidding vs manual) and the strategy behind the bid adjustments as well as owning the implementation from standard bids to other modifiers as needed.
• Understanding key concepts around audience strategy (remarketing, audience targeting/layering, persona development).
• Working collaboratively and cross-functionally across internal channels to manage project deliverables and ensure client satisfaction

Account Coordinator, Paid Search

Creative Strategist

• Lead creative strategy from insight to brief, translating audience, category, and cultural signals into compelling storytelling opportunities.
• Translate data, research, and performance learnings into clear, actionable messaging and creative direction for performance creative.
• Own and elevate strategic brief development, setting the narrative, insight, and messaging foundation for all creative work.
• Mentor and manage a team of Creative Strategists and Senior Creative Strategists, fostering craft excellence, consistency, and strategic thinking.
• Shape team-wide standards and frameworks that scale across global campaigns.
• Develop integrated creative platforms and messaging architectures that align to brand objectives while driving measurable performance.
• Stay ahead of emerging trends in culture, digital storytelling, and creator-driven content to inform innovation.
• Partner with research teams to interpret market, audience, and category insights to uncover the “why” behind consumer behavior for creative application.
• Review creative work with a high bar for narrative clarity, craft, and platform resonance.
• Contribute to thought leadership through internal frameworks, case studies, POVs, and client presentations.
• Represent the Creative Strategy discipline in senior-level client conversations and inter-agency forums.
• Serving as the primary strategic point of contact for clients across all creative work.
• Anticipate client needs, proactively identifying opportunities, gaps, and next steps in partnership with account and internal leadership.
• Partner closely with Analytics, Media, and other Associate Directors to align creative testing roadmaps and ensure strategy is grounded in proof points.
• Guide creative teams through ideation, ensuring concepts ladder directly to audience insights and strategic intent.
• Partner with Creative Operations to manage resourcing, workflow, and prioritization across workstreams.

Associate Director, Creative Strategy

Performance Marketing

• Develop and implement strategic paid search campaigns across retail media networks to drive performance and growth for an enterprise retail account.
• Lead and manage a team of paid search specialists, providing guidance, mentorship, and professional development opportunities to enhance team performance.
• Collaborate with cross-functional teams, including analytics, creative, and account management, to ensure cohesive and integrated media plans that align with client objectives.
• Analyze campaign performance data to provide actionable insights and recommendations for optimization, ensuring maximum ROI and alignment with client goals.
• Oversee the day-to-day execution of paid search campaigns, ensuring timely delivery and adherence to budget and quality standards.
• Stay current with industry trends, emerging technologies, and best practices in paid search and retail media networks to maintain a competitive edge and drive innovation.
• Build and maintain strong relationships with clients, acting as a trusted advisor and ensuring satisfaction with media strategies and outcomes.
• Develop and present performance reports and strategic recommendations to clients and internal stakeholders, highlighting key insights and opportunities for growth.
• Foster a collaborative and high-performing team environment, encouraging open communication and knowledge sharing to drive continuous improvement.

Lead, Retail Paid Search

• Provide vital production support for your account team
• Data analysis and formatting performance reports
• Implement account tasks and optimizations
• Build campaigns and ads
• Participate in internal syncs and client meetings
• Responsible for 2-4 channels (Meta, Snapchat, TikTok, Reddit, Pinterest)

Paid Social Coordinator

• Maintaining an advanced understanding of primary paid media channels and how they fit within the funnel – to include Google Ads, Microsoft Ads, Apple Search Ads, etc.
• Driving account strategy geared towards achieving or exceeding client efficiency and growth goals.
• Developing and executing the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets.
• Quantifying and prioritizing initiatives that will have the greatest impact on account performance.
• Driving the creation of client roadmaps, testing plans, reports/dashboards, and QBRs/FBRs to meet client needs.
• Managing the performance of designated client portfolios to client performance goals and practicing good stewardship of client budgets.
• Writing, reviewing and ensuring that agendas meet client needs for status calls and adhere to all important and upcoming management updates.
• Effectively leading client calls, speaking to completed projects, performance, and planned initiatives/long-term optimization strategy.
• Ensuring all account management efforts go through a QA process and are executed/delivered error-free.
• Owning the relationship between DEPT® and dedicated platform reps (i.e. Google, LinkedIn, etc.). Working with reps to identify and vet new opportunities while maintaining platform best practices, etc.
• Owning the paid media strategic roadmap on all accounts and supporting the Account Lead to help in coordinating initiatives with growth teams for the holistic client roadmap.
• Manage at least one direct report, working closely to develop this team member's skills while efficiently helping to move the accounts forward.

Senior Account Manager, Paid Search

Community Manager

• Develop and deliver concepts to feed organic content calendars
• Take part in content calendar planning; monthly, quarterly, and weekly
• Partner with the design team to produce social content
• Write all post copy in the brand’s tone of voice
• Schedule and post content across a brand's social platforms
• Have a finger on the pulse of pop culture and social media trends to make conceptual connections that generate content
• Analyze data and leverage insights from regular reports to consistently improve performance
• Be seen as the authority for best practices on organic social