DEPT®

Account Manager

• Lead net-new pitch process including building pitch timelines, writing pitch briefings, setting pitch win strategies, contributing content for new client proposals and tender documents
• Craft and own detailed responses for net-new pitches, including RFIs, procurement processes, and collaborating with legal and finance teams in accordance with the pitch process
• Contribute to the ongoing business development activities including networking with top executives within partner organizations, account mapping and go-to-market execution, attending conferences and supporting the business development team in outreach to existing or potential clients
• Support the sales process, including qualification strategy, win strategy, pitch casting, usability and best practices in order to better win and deliver for clients, and enhance the DEPT® customer experience
• Develop executive level relationships with partners and clients that position DEPT® as a strategic partner for current and future project / account work
• Collaborate with marketing teams to ensure that DEPT®’s differentiated positioning comes to life through case studies, PR, thought leadership content and other marketing material
• Travel and attend relevant events to build relationships and generate pipeline with key partners
• Take on other duties and responsibilities as assigned

Director, Growth Partnerships

QA Engineer

• Strategic Oversight: Lead the QA process for a massive volume of global assets, ensuring every deliverable—regardless of language or format—meets the highest standards of visual, auditory, and brand consistency.
• Brand Stewardship: Act as the ultimate authority on brand guidelines across multiple sub-brands, identifying subtle layout issues, stylistic inconsistencies, and brand drift.
• Process Optimization: Refine and scale QA workflows to handle 60+ languages, verifying translated assets against source documents and project briefs with meticulous accuracy.
• Cross-Functional Collaboration: Partner closely with Project Managers and Creative Directors to navigate project lifecycles, troubleshoot delivery bottlenecks, and ensure 100% alignment with briefs.
• Team Leadership: Stay at the forefront of QA best practices and industry tools, implementing new methodologies to improve speed-to-market without sacrificing quality.

Associate Director, Creative QA

Financial Planning and Analysis

• Plan and oversee all accounting tasks in support of operations, including accounts payable, accounts receivable, cash management, and general ledger for one of our 3 service lines
• Lead all month-end close and general ledger reconciliation processes pertaining that specific service line
• Assist in managing accounts receivable and accounts payable processes for various DEPT® US entities within the service line through standardization of process and optimization of internal controls to focus on working capital management and cash flow optimization
• Manage various treasury management workflows, including cash tracking, management, and cash forecasting for various DEPT® US entities within the service line
• Partner with senior mgmt on the preparation of budgets and forecasts and develop accurate and timely reports on actuals vs budgets
• Comply with local, state, and federal government reporting requirements and tax filings.
• Review financial statements and trend analysis to ensure proper reporting and understanding of the business
• Partner closely with FP&A and Group Financial Reporting teams around monthly variance analysis and management reporting
• Coordinate the provision of information to external auditors for the audits.
• Assist the DEPT® US accounting team with monthly/quarterly deliverables
• Assisting the DEPT® US accounting team with intercompany reconciliations
• Provide mentorship and support to a growing accounting team
• Perform other tasks and analyses as needed or directed.

Manager, Financial Control

Performance Marketing

• Develop and implement strategic paid search campaigns across retail media networks to drive performance and growth for an enterprise retail account.
• Lead and manage a team of paid search specialists, providing guidance, mentorship, and professional development opportunities to enhance team performance.
• Collaborate with cross-functional teams, including analytics, creative, and account management, to ensure cohesive and integrated media plans that align with client objectives.
• Analyze campaign performance data to provide actionable insights and recommendations for optimization, ensuring maximum ROI and alignment with client goals.
• Oversee the day-to-day execution of paid search campaigns, ensuring timely delivery and adherence to budget and quality standards.
• Stay current with industry trends, emerging technologies, and best practices in paid search and retail media networks to maintain a competitive edge and drive innovation.
• Build and maintain strong relationships with clients, acting as a trusted advisor and ensuring satisfaction with media strategies and outcomes.
• Develop and present performance reports and strategic recommendations to clients and internal stakeholders, highlighting key insights and opportunities for growth.
• Foster a collaborative and high-performing team environment, encouraging open communication and knowledge sharing to drive continuous improvement.

Retail Paid Search Lead

Manager

• Maintain 100% focus on one of DEPT®s largest, most dynamic clients.
• Design and execute programmatic strategies across Display, Video, CTV, and Audio that align with client business objectives.
• Manage large scale budgets, ensuring optimal allocation across tactics and inventory to maximize ROI.
• Lead the negotiation and management of Programmatic Guaranteed (PG) and Private Marketplace (PMP) deals with premium publishers.
• Translate complex programmatic data into actionable insights for client presentations, moving beyond the "what" to the "why."
• Partner with Integrated Planning and Data Strategy teams to ensure programmatic activity is a cohesive part of the total media mix.
• Oversee the technical quality of campaigns, ensuring brand safety standards and 3rd-party verification (IAS, DV) are strictly maintained.
• Provide guidance and tactical support to Associate-level team members, helping to foster the next generation of programmatic experts.

Manager, Programmatic

Account Executive

• Be responsible for centralised and decentralised account support at the very highest level
• Coordinate a dedicated account team to ensure optimal customer and project support
• Full budget and profitability responsibility, proactively and strategically develop the relationship with our clients
• Work with our expert teams to develop customized solutions for project implementation
• Lead, line-manage, motivate and inspire your team
• Develop annual strategies, identifying priorities for the year
• Oversee, project manage and work with teams to develop brilliant digital content (creative, production)
• Manage deliverables from across the business (content, technology, media, data)
• Ensure delivery of work is to the highest possible standard
• Ensure constant innovation across all deliverables
• Contribute to our creative process by sharing your ideas and experience
• Manage budgets for campaigns and always-on activity
• Manage client budgeting
• Manage key relationships with platforms and partners

Account Director

Creative Strategist

• Define the real challenge: Truly understand the client’s business and its cultural context to unpack the real problem.
• Craft the springboard: Consistently develop strategies, briefs, and thought-starters that excite, inspire and give clear direction.
• Growth invention: You will be a key player in winning new clients and proactively uncovering organic growth opportunities for existing ones.
• Think beyond boundaries: We don’t do one-dimensional strategy. You are a hybrid thinker who defies traditional labels - just as comfortable building a high-level brand narrative as you are mapping out a reactive social campaign or a tech-driven activation.
• Elevate the floor: Everyone has something to teach. And as a senior, you won't just do the work; you will help others improve - within and beyond the team.

Senior Creative Strategist

• Plan, buy and optimise on Meta
• Confidently communicate with the client directly, building a strong relationship
• Report on activity on weekly basis, through pacing, gsheet reports and read-outs
• Create key tactical plans to execute media briefs
• Actively monitor campaigns and suggestion optimisations for best performance to plan
• Ensure delivery of work is to the highest possible standard within deadlines
• Ensure constant innovation across all deliverables
• Contribute to our creative process by sharing your ideas and experience
• Present work internally and externally
• Smoothly work with an international team across multiple timezones

Paid Social Consultant

SEO Marketing

• Develop and implement effective SEO strategies from start to finish and ensure they align with client objectives and target audiences
• Guide and educate junior SEO consultants that assist you in carrying out the strategies and roadmaps you develop for your clients
• Next to strategic tasks, carry out extensive technical, content, and authority analysis, including advanced foundational tasks like keyword research, technical scans, and backlink audits.
• Independently take part in new business pitches and other one-off client projects
• Track performance, analyze data, and provide regular reports to clients, emphasizing important metrics and suggestions for how to improve
• Stay up-to-date with industry trends and best practices in organic search and adapt strategies accordingly
• Passionate about the future of SEO - with a hunger to get stuck into all things AI, LLM, GEO & Social Search
• Comfortable working on large-scale UK and international clients
• Set up implementation plans and workflows
• Brief content teams

Senior SEO/GEO Consultant

Client Partner

• Ability to work in partnership with senior clients to develop annual strategies for a B2B-focused client.
• Ability to establish themselves as true business partners, thought leaders and innovators at DEPT.
• Responsible for holding recurring meetings with senior leadership on the client side focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth.
• Responsible for being the primary relationship holder for the client (B2B leader) within DEPT®
• Responsible for ensuring client satisfaction by regularly communicating with senior decision-makers
• Responsible for high client retention and growth
• Ability to be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients
• Ability to reach out to clients directly when service issues arise
• Ability to lead new business pitches and proposals alongside leadership and growth team
• Ability to forecast, reconcile, and monitor client revenue and profitability
• Must have a strong understanding of scope management, inclusive of how to track and manage, escalate scope pacing issues
• Responsible for financial management of client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner
• Ability to scope projects and retainers within budget and on brief
• Ability to productize our services within a proposal and SOW
• Ability to initiate conversations with clients around SOW adjustments
• Ability to author written SOWs, amendments, and other legal adjustments in partnership with contracts team as needed
• Ability to lead contract negotiations and oversee the implementation of commercial agreements
• Ability to proactively pursue cross-sell & upsell opportunities to drive innovation, strategy, and organic revenue growth
• Responsible for ensuring teams are operating effectively and efficiently towards clients goals while meeting financial revenue targets on accounts
• Ability to successfully work with all craft teams to effectively drive strategies and work that leads clients to the next level of their business
• Ability to lead, line-manage, motivate and inspire a team
• Ability to craft strategic responses to briefs and the ability to develop a POV on media, creative content, tech, and data
• Familiarity with DEPT's service offerings & department leads with the ability to participate in conversations for complex projects or new offerings & know who to to bring into the conversation within DEPT
• Responsible for ensuring delivery of work is to the highest possible standard
• Ability to contribute to the creative process by sharing their ideas and experience
• Ability to present work internally and externally to all levels of seniority
• Responsible for ensuring all teams servicing their client(s) identify core issues, proactively develop plans to mitigate issues from restructuring account teams, have hard conversations both on client and employee side, rally team to overcome challenges, and deliver high client satisfaction (validated via CSAT surveys and regular check-ins)
• Responsible for periodically reviewing team ways of working and identify opportunities for streamlining or improvement
• Responsible for consistently assessing team/client fit, ensuring we have the right talent matched up to the right clients - based on expertise, communication/working styles
• Responsible for ensuring new team members are properly onboarded to each account, not just with day-to-day knowledge & skills development, but by providing a full deep dive into each client’s business and priorities.
• Ability to determine resolution for any cross-channel issues including performance, tracking, QA issues, etc.
• Ability to resolve any collaborative roadblocks between teams
• Ability to settle miscommunication or interpersonal issues within the group.

Group Director, Paid Media – Client Partnership

• Lead overall account strategy, ensuring alignment between client business objectives, marketing initiatives, and executional plans.
• Oversee integrated, multi-channel campaigns from planning through launch, optimization, and performance analysis.
• Serve as a strategic partner to senior client stakeholders, providing proactive guidance, insights, and growth recommendations.
• Drive initiatives that support client acquisition, retention, brand awareness, and revenue growth goals.
• Identify opportunities for innovation, testing, and continuous improvement across programs and campaigns.
• Act as the primary escalation point for clients, resolving issues quickly while maintaining strong relationships.
• Oversee budget governance across large-scale engagements, including forecasting, pacing, reconciliation, and profitability management.
• Manage scopes of work to ensure alignment with client objectives, agency resources, and financial targets.
• Maintain accurate revenue tracking and partner with finance and operations to ensure financial health across accounts.
• Develop and oversee measurement frameworks that connect campaign performance to broader business outcomes.
• Lead and mentor cross-functional teams, fostering collaboration, accountability, and high-quality delivery.
• Continuously evaluate team structure and workflows to improve efficiency, strengthen performance, and support team development.

Director, Client Partner – Paid Media

• Execute and optimize mobile app acquisition campaigns across Apple Search Ads and mobile ad networks for enterprise level clients.
• Assist as a mobile activation point of contact for assigned clients, responding to emails and participating in weekly status calls.
• Manage budgets, pacing, and daily performance across assigned app install campaigns.
• Support channel expansion initiatives by assisting with strategy development and execution.
• Build campaign structures, tracking links, benchmarks, and pacing plans.
• Monitor performance metrics, identify irregularities, and surface optimization recommendations to internal teams and clients.
• Troubleshoot attribution and tracking issues across MMPs (Mobile Measurement Partners) and advertising platforms, ensuring data accuracy and proper setup.
• Execute testing initiatives across creatives, audiences, placements, and platforms.
• Maintain strong QA standards to ensure campaigns are launched and optimized error-free.
• Collaborate closely with internal teams, vendors, and platform partners to meet client goals.

Manager, Paid Social

Analyst

• Lead the execution of research initiatives using syndicated and third-party tools (e.g., GWI, MRI-Simmons, YouGov, Comscore, Kantar, Nielsen, eMarketer, Mintel, etc.).
• Conduct competitive analysis, category deep dives, and cultural trend mapping using existing market and syndicated sources.
• Synthesize multiple third-party data sources (syndicated research, platform data, social listening tools, industry reports, market studies) into cohesive strategic narratives.
• Transform data into human truths, behavioral insights, and cultural observations that drive communications strategy
• Develop clear audience frameworks (personas, journeys, need states, motivations, barriers) grounded in syndicated research.
• Analyze campaign performance and identify learnings across performance activity
• Translate research findings into sharp problem statements, single-minded propositions, and communication objectives.
• Support development of comms architectures and measurement frameworks aligned to audience behavior and market dynamics.
• Help ensure consistency and connection across channels and touchpoints
• Collaborate with media, strategy, and creative teams throughout the campaign lifecycle

Strategic Analyst

Marketing

• Build & Execute Co-Marketing Strategy — Develop and roll out joint marketing plans with strategic partners. Generate campaigns spanning webinars, case studies, thought leadership, email programs, and partner marketplace content.
• Drive Pipeline & Demand Generation — Partner with Growth, Partnerships, and Regional Marketing to launch sourced and co-sourced demand campaigns. Track and optimize for KPIs, ROI, and pipeline targets. Create demand plays aligned to partner incentives, MDF/coop budgets, and regional sales priorities.
• Lead Events & Experiences — Plan and manage partner-aligned events (executive roundtables, CIO experiences, roadshows, workshops, conferences such as Adobe Summit). Manage speaker submissions, session content, booth messaging, and overall event activation strategy.
• Oversee Content & Messaging Development — Develop partner-driven content and campaigns across teams. Craft compelling stories around AI-powered services, cloud migrations, personalization, media innovation, and commerce, ensuring messaging aligns with DEPT®’s brand and partner positioning.
• Manage Partnership Operations — Oversee partner portals, listings, marketplace profiles, badge/tier updates, awards submissions, and general partner governance. Collaborate with Alliances to support tier requirements and partner status goals. Maintain a shared calendar of partner campaigns, events, and GTM programs to align teams.

Director, Partner Marketing

Director

• Own the end‑to‑end Adobe alliance strategy for DEPT® Americas
• Build and maintain strong relationships with Adobe partner managers, sales leaders, solution consultants, and executives
• Maintain partnership momentum through structured weekly reporting and consistent follow-ups
• Drive joint business planning (JBP), quarterly business reviews (QBRs), and annual planning with Adobe
• Ensure DEPT® meets and exceeds Adobe partner program requirements, certifications, and performance targets
• Execute GTM motions with Adobe across key solutions (e.g. AEM, Commerce, Personalization, Analytics, Workfront, Firefly/AI)
• Partner with sales and client teams to identify, influence, and accelerate pipeline and in‑flight opportunities
• Support deal strategy, account planning, and co‑sell motions with Adobe field teams.
• Track and report on pipeline, revenue influence, and ROI tied to the Adobe partnership
• Enable DEPT® commercial and delivery teams with Adobe positioning, value propositions, and use‑case narratives.
• Coordinate with craft leads to align Adobe capabilities with DEPT® solutions and offerings.
• Act as the internal Adobe subject‑matter connector—ensuring teams know how, when, and why to engage the partner.
• Collaborate with marketing to execute joint campaigns, events, content, and executive programs with Adobe.
• Represent DEPT® in Adobe ecosystem initiatives, partner councils, and industry events.
• Help position DEPT® as a top‑tier Adobe partner through case studies, success stories, and innovation showcases.
• Adobe‑influenced pipeline and closed revenue
• Joint GTM execution and campaign performance
• Strength and seniority of Adobe relationships
• Internal adoption and engagement with Adobe motions
• Partner satisfaction and program standing