Dentrust Optimized Care Solutions

Dental Accounts Receivable Representative

Dentrust Optimized Care Solutions

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Generate and submit accurate claims and invoices for dental services to insurance companies and patients.
  • Review and verify patient insurance eligibility and dental benefits.
  • Maintain and update patient accounts with payment details, insurance updates, and account adjustments
  • Monitor accounts receivable aging reports to identify overdue accounts and implement collection strategies.
  • Prepare and submit dental insurance claims electronically or via paper as required.
  • Follow up on unpaid claims and work with insurance companies to resolve disputes or discrepancies.
  • Communicate with patients to explain billing procedures, account balances, and payment options.
  • Address and resolve patient inquiries and complaints regarding their accounts.
  • Ensure all billing practices comply with federal and state regulations, including HIPAA.
  • Keep updated on changes in dental billing codes and insurance regulations.
  • Work closely with dental office staff, including dentists and hygienists, to ensure accuracy in billing and coding.
  • Collaborate with office management to improve billing processes and systems.

Requirements

  • High school diploma or equivalent; associate's degree in accounting, business administration, or a related field preferred.
  • Previous experience in accounts receivable in a dental setting
  • Must have experience with Denticon.
  • Must have experience with Ortho Accounts Receivable.
  • Must have a Real ID Certification as a Dental Billing Specialist or similar credential is a plus.