Dentrust Optimized Care Solutions

Accounts Receivable

• Generate and submit accurate claims and invoices for dental services to insurance companies and patients.
• Review and verify patient insurance eligibility and dental benefits.
• Maintain and update patient accounts with payment details, insurance updates, and account adjustments
• Monitor accounts receivable aging reports to identify overdue accounts and implement collection strategies.
• Prepare and submit dental insurance claims electronically or via paper as required.
• Follow up on unpaid claims and work with insurance companies to resolve disputes or discrepancies.
• Communicate with patients to explain billing procedures, account balances, and payment options.
• Address and resolve patient inquiries and complaints regarding their accounts.
• Ensure all billing practices comply with federal and state regulations, including HIPAA.
• Keep updated on changes in dental billing codes and insurance regulations.
• Work closely with dental office staff, including dentists and hygienists, to ensure accuracy in billing and coding.
• Collaborate with office management to improve billing processes and systems.

Dental Accounts Receivable Representative