Senior Sales Operations Specialist
DeepHealth
AWSERP
Senior Sales Operations Specialist
DeepHealth
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts, South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $110,000 per year
Job Level
Senior
Tech Stack
AWSERP
About the role
- Coordinate the full contract lifecycle, ensuring accurate Salesforce documentation, seamless handoffs to Services and Finance, and timely updates across related objects (Assets, Contracts, Opportunities)
- Identify data inconsistencies, troubleshoot issues, and implement solutions that improve forecasting and revenue tracking
- Maintain and optimize Sales Operations workflows, including Salesforce data updates, reporting, and cross-functional team support for pipeline visibility, renewal tracking, and customer engagement
- Act as the primary point of contact for sales operations support, triaging and tracking requests and resolving or escalating issues
- Collaborate with Finance, Services and Sales to uphold data integrity and ensure alignment on booking forecasts and revenue conversion
- Integrate data from multiple platforms (Salesforce, Marketo, Excel) to produce reliable insights and eliminate duplication
- Support lead generation efforts by managing Salesforce campaign data, tracking performance, and ensuring smooth integration between sales and marketing systems
- Deliver Salesforce training and documentation to empower the sales team and promote best practices in data hygiene and task management
- Manage supplier and partner portals (e.g., GE, AWS), ensuring accurate data flow and operational alignment
Requirements
- 3+ years of experience in sales operations, CRM administration, or commercial support roles
- Proficiency in Salesforce, with experience in reporting, data management, and user support
- Strong analytical and problem-solving skills, with a keen eye for detail and data accuracy
- Excellent communication and coordination abilities across cross-functional teams
- Proficiency with MS Excel and ability to learn other supporting software tools as needed
- Familiarity with marketing automation platforms (e.g., Marketo) and ERP systems is a plus
- Ability to triage, track, and resolve or escalate sales operations requests with speed and accuracy
- Must follow local, state and federal employment laws and compliance standards (I-9, Harassment, EEOC, Civil rights, ADA)
- Must follow OSHA, HIPAA, privacy, safety and confidentiality standards at all times
Benefits
- Remote position (with ~5% or less travel annually)
- Option to come into the Somerville office (not required)
- Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforcedata managementreportinganalytical skillsproblem-solvingMS Excelmarketing automationdata integrityforecastingrevenue tracking
Soft skills
communicationcoordinationattention to detailcross-functional collaborationtroubleshootingtask managementleadershipcustomer engagementtrainingsupport
