Senior Sales Operations Specialist
DeepHealth
AWSERP
Senior Sales Operations Specialist
DeepHealth
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts, South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $110,000 per year
Job Level
Senior
Tech Stack
AWSERP
About the role
- Coordinate the full contract lifecycle, ensuring accurate Salesforce documentation and seamless handoffs to Services and Finance
- Identify data inconsistencies, troubleshoot issues, and implement solutions to improve forecasting and revenue tracking
- Maintain and optimize Sales Operations workflows, including Salesforce data updates and reporting
- Act as primary point of contact for sales operations support, triaging and tracking requests
- Collaborate with Finance, Services, and Sales to uphold data integrity and align on booking forecasts and revenue conversion
- Integrate data from multiple platforms (Salesforce, Marketo, Excel) to produce reliable insights and eliminate duplication
- Support lead generation by managing Salesforce campaign data and tracking performance
- Deliver Salesforce training and documentation to empower the sales team
- Manage supplier and partner portals (e.g., GE, AWS) to ensure accurate data flow and operational alignment
Requirements
- 3+ years of experience in sales operations, CRM administration, or commercial support roles
- Proficiency in Salesforce, including reporting, data management, and user support
- Strong analytical and problem-solving skills with attention to data accuracy
- Excellent communication and coordination abilities across cross-functional teams
- Proficiency with MS Excel and ability to learn other supporting software tools as needed
- Familiarity with marketing automation platforms (e.g., Marketo) and ERP systems is a plus
- Ability to follow employment and compliance regulations (I-9, Harassment, EEOC, Civil rights, ADA, HIPAA)
- Willingness to be available for meetings during EST/EDT hours (Remote - US - Eastern Time Zone)
Benefits
- Remote work
- This role is remote, with ~5% or less travel annually
- Option to come into the office in Somerville (optional)
- Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforcedata managementreportinganalytical skillsproblem-solvingMS Excelmarketing automationERP systemsdata integrityforecasting
Soft skills
communicationcoordinationattention to detailcollaborationtriagingtrainingsupportlead generationdata accuracycross-functional teamwork
