Deel

Sales Expansion Manager, SMB

Deel

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

About the role

  • Lead a team of Account Managers (Expansion AEs) responsible for driving revenue, stimulating growth and maximizing client lifetime value
  • Hire, coach and lead a highly engaged, high-performing team of account managers
  • Craft and deploy a tailored strategy for expanding, upselling and renewing Deel’s solutions
  • Develop and implement effective, repeatable processes and playbooks that drive revenue retention and expansion
  • Partner closely with Customer Success to define and execute rules of engagement and customer journey triggers
  • Measure team success based on revenue expansion and retention and meet monthly and yearly revenue quota
  • Develop, implement, and iterate on business strategies to deliver growth and positive experience for clients

Requirements

  • 4+ years experience in B2B SaaS Sales as Account Executive or Account management (Full cycle sales experience)
  • 1+ years directly managing employees
  • Experience building teams, customer journeys and playbooks
  • Proven track record leading consistent account management or sales teams
  • Experience defining and delivering clear and measurable KPIs
  • Experience building cross-functional partnerships with Customer Success and Sales
  • Ability to thrive in a fast-paced SaaS startup environment
  • Ability to speak, read, and write English fluently
  • Authorization to work in your country of residence (app requires country/work authorization information)
Benefits
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
  • Scalable benefits, rewards, and perks reflecting commitment to inclusivity and access
  • Healthcare and benefits provided to workers in 109 countries

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B SaaS SalesAccount ManagementSales StrategyRevenue RetentionRevenue ExpansionKPI DefinitionCustomer Journey MappingPlaybook DevelopmentTeam ManagementCross-Functional Partnership
Soft skills
LeadershipCoachingTeam BuildingCommunicationEngagementAdaptabilityStrategic ThinkingProblem SolvingCollaborationCustomer Focus