Deel is the all-in-one payroll and HR platform for global teams, enabling payroll, HRIS, compliance, benefits, performance, and equipment management across 150+ countries
Summary: Lead execution of multi-channel campaigns that drive engagement, adoption, and revenue growth across the entire customer journey
Design and implement multi-channel campaigns to engage prospects and customers across all stages of their journey
Work cross-functionally with project teams together with marketing peers, sales and other internal partners to set up and execute various campaigns
Monitor campaign performance and customer behavior to evaluate effectiveness, refine strategies, and report on ROI and key lifecycle KPIs (onboarding, activation, cross-sell, engagement, retention, expansion)
Provide actionable insights to optimize campaigns and improve conversion rates
Partner closely with Marketing, Product, Sales, and Customer Success to align on strategies, product positioning, feature launches, and overall customer experience across the entire lifecycle
Serve as a champion of operational excellence - track SLAs and ensure efficiencies in campaign delivery
Participate in ad-hoc projects and initiatives as part of strike teams, to support the business with new initiatives as we continue to scale
Requirements
7+ years of experience in CRM or lifecycle marketing within B2B SaaS or technology sectors
Deep understanding of integrated B2B CRM marketing strategies across various customer segments
Strong project management skills - ability to coordinate a varied workload with multiple deadlines and stakeholders
Proven track record of working with a regional or global scope within a fast-paced high-volume environment
Strong analytical skills with the ability to interpret data, generate insights, and apply them to optimize marketing initiatives
Hands-on experience with marketing automation platforms, particularly HubSpot and Braze
Excellent written and verbal communication skills, with the ability to collaborate effectively across teams in a fully remote environment
Experience managing or contributing to large-scale projects involving cross-functional teams across different cultures and time zones
Demonstrates a growth mindset, intellectual curiosity, and the ability to thrive in situations with limited structure or clarity