Deel

Senior CRM Marketing Manager – Global

Deel

full-time

Posted on:

Origin:  • 🇧🇷 Brazil

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Deel is the all-in-one payroll and HR platform for global teams, enabling payroll, HRIS, compliance, benefits, performance, and equipment management across 150+ countries
  • Summary: Lead execution of multi-channel campaigns that drive engagement, adoption, and revenue growth across the entire customer journey
  • Design and implement multi-channel campaigns to engage prospects and customers across all stages of their journey
  • Work cross-functionally with project teams together with marketing peers, sales and other internal partners to set up and execute various campaigns
  • Monitor campaign performance and customer behavior to evaluate effectiveness, refine strategies, and report on ROI and key lifecycle KPIs (onboarding, activation, cross-sell, engagement, retention, expansion)
  • Provide actionable insights to optimize campaigns and improve conversion rates
  • Partner closely with Marketing, Product, Sales, and Customer Success to align on strategies, product positioning, feature launches, and overall customer experience across the entire lifecycle
  • Serve as a champion of operational excellence - track SLAs and ensure efficiencies in campaign delivery
  • Participate in ad-hoc projects and initiatives as part of strike teams, to support the business with new initiatives as we continue to scale

Requirements

  • 7+ years of experience in CRM or lifecycle marketing within B2B SaaS or technology sectors
  • Deep understanding of integrated B2B CRM marketing strategies across various customer segments
  • Strong project management skills - ability to coordinate a varied workload with multiple deadlines and stakeholders
  • Proven track record of working with a regional or global scope within a fast-paced high-volume environment
  • Strong analytical skills with the ability to interpret data, generate insights, and apply them to optimize marketing initiatives
  • Hands-on experience with marketing automation platforms, particularly HubSpot and Braze
  • Excellent written and verbal communication skills, with the ability to collaborate effectively across teams in a fully remote environment
  • Experience managing or contributing to large-scale projects involving cross-functional teams across different cultures and time zones
  • Demonstrates a growth mindset, intellectual curiosity, and the ability to thrive in situations with limited structure or clarity