Decentralized Masters

Chief Technology Officer

• Who Are We?Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 140 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.
• Our ImpactWhile our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 4,000 investors to break into the DeFi world. At Decentralized Masters, we don't just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.
• Our VisionOur goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.
• Are You Ready?This is more than just a job; it's an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what's possible in DeFi and beyond? Apply below, and let's explore this journey together.
• The RoleThis is a leadership opportunity to run the operating engine of an AI-native education company scaling toward $10M/month in revenue. You will report directly to the CPO and COO, partner across every function in the business, and own day-to-day responsibility for the automation, data, security, and administrative systems that make DM run. Leadership sets the strategy. You make it ship. If you have spent your career at the intersection of automation, team management, and revenue operations, and you are ready to apply that judgment with real authority across a four-function span, this is the role.
• The Head of Technology is responsible for unlocking measurable efficiency and scale across DM's revenue engine through automation, data infrastructure, security operations, and a disciplined sprint cadence. This leader builds and operates the technical systems that allow Marketing, Enrollment, Fulfillment, and Renewals to grow without scaling headcount proportionally. The Head of Technology is a critical partner to every revenue officer in the business and works under the direct supervision of the CPO and COO to ensure every capability is shipped on time, governed by design, and aligned to the company's quarterly objectives.
• Your ImpactDM is becoming an AI-native operating company. We have taken meaningful first steps: daily syncs powered by Recall.ai and n8n, AI transcript validation in the enrollment funnel, and Cowork-native workflows across the org. We are excited about what's possible when AI agents and automation are applied to every operational function — Marketing, Enrollment, Fulfillment, Renewals, Data, and Security. This role owns the operating system that converts that potential into real efficiency.
• Drive Automation Across the Revenue Engine. Identify, prioritize, and deliver automation across Marketing, Enrollment, Fulfillment, and Renewals workflows that produce measurable efficiency gains, measured by delivered outcomes, not roadmaps. Fully own the digitization of the member journey, from first ad click through renewal.
• Safeguard the Business and Member Trust. Run the operating cadence for Security alongside the Security Specialist. Ensure access provisioning, deprovisioning, audit workflows, and threat-response procedures protect DM and its members from malicious actors and cyber incidents. Escalate policy decisions to the CPO and COO; do not set policy yourself.
• Lead Data Infrastructure and Reporting. Lead the Data function alongside the Data Engineer. Deliver trusted data products, attribution joins across ad-platform and funnel data, and the dashboards that Marketing, Enrollment, the C-suite, and the founders rely on for weekly decisions.
• Scale AI-Native Operations. Drive massive AI adoption across the company. Define how agentic systems and automation get scoped, built, and measured inside DM. Make sure AI tooling reaches the operators who can use it, with clear ownership and measurable impact.
• Run Sprint and Ticketing Operations. Own the ticketing system intake pipeline and the Tech Team master list in ClickUp. Run weekly sprint planning under the quarterly priorities set by the CPO and COO. Maintain OKRs, communicate progress and risk to leadership efficiently, and hit the quarterly KPIs: 18 sprint points per Tech Specialist per week sustained, ship commitments within 1 day of due date, 125 sprint points per quarter tagged as profit-generating.
• Build and Empower the Technology Team. Hire, manage, develop, and when necessary exit members of the Tech department. Grow the team's capability over time, build a culture of execution, and make sure each person on the team is doing the highest-impact work they can.
• Manage Vendor Strategy and Relationships. Proactively source new vendors as DM's needs evolve. Maintain strong relationships with existing partners. Recommend stack changes to the CPO and COO; commit to material moves only with sign-off.
• Partner Across the Business. Translate operational needs from Marketing, Enrollment, Fulfillment, and Renewals officers into executable automation, data, and tooling roadmaps. Drive change management and adoption so that what gets shipped actually gets used.

Head of Technology

Operations

• Design and execute the onboarding flow for every new member - from payment to Roundtable assignment
• Target: 90%+ of new members fully activated within 14 days
• Build the welcome sequence, orientation materials, and first-touch experience
• Own the full sales pipeline from lead to close, managing the Closer and ensuring conversion targets are hit
• Build and maintain the CRM (HubSpot) pipeline with proper stage definitions, automation, and reporting
• Track and report on DM-sourced vs. outside-DM pipeline separately
• Own the member experience layer: community, content calendar, member comms, feedback loops
• Monitor engagement metrics and proactively address churn signals
• Build the systems that scale community without scaling headcount proportionally
• Plan and execute two major live events in Year 1: November 2026 and April 2027
• Each event targets 30 new member conversions
• Own all logistics, speaker coordination, venue, production, and follow-up
• Own all member-facing communications: newsletters, deal alerts, community updates
• Coordinate with marketing on external positioning and lead generation (from M4, $30K/mo budget)
• Ensure brand consistency across all touchpoints
• Own the technology layer: CRM configuration, automation, member portal, reporting dashboards
• Select and implement tools; build the ops playbook for scale
• Shared ownership with Director of Investments of overall member growth targets (directly tied to comp)
• Direct ownership of retention, onboarding quality, and NPS
• Direct reports: Closer, CSM (VC Associate coordinates with Director of Investments).
• Responsible for hiring, onboarding, and performance management of operational team members

Director of Community – Operations

Customer Success Manager

• Own the post-onboarding member experience and drive member retention
• Responsible for member satisfaction and engagement
• Drive renewals and tier upgrades through proactive relationship management
• Proactively engage members across the lifecycle and participate in deal-cycle follow-ups
• Spot at-risk members early and re-engage them before renewal risk crystallizes
• Collaborate with the team on tooling, process, and member-facing initiatives
• Maintain the member access-fee ledger and any systems for revenue tracking
• Define and monitor member-success KPIs and share insights with the team

Affiliate Manager

• Be the Face of the Brand:
• - Host all events, lead member communications, and represent the club publicly with charisma and authority.
• - Serve as the primary spokesperson, shaping the club’s voice and narrative across media, online, and live events.
• Architect the Community:
• - Design and execute the entire member journey, from onboarding to daily engagement, with a goal of achieving +70 NPS.
• - Implement frameworks that foster meaningful interaction, retention, and community-driven growth.
• Drive Growth:
• - Leverage the Decentralized Masters ecosystem to acquire the first 50 members in 90 days and design a scalable growth engine for the future.
• - Establish clear metrics and systems to monitor engagement, conversion, and retention.
• Run the Investment Engine:
• - Build and manage a high-quality deal flow pipeline, including sourcing, screening, due diligence, and presenting opportunities to members.
• - Partner with founders and co-investors to secure exclusive investment opportunities.
• Own the Business:
• - Manage the P&L, oversee tech stack selection and implementation, and run day-to-day operations with extreme ownership and operational discipline.
• - Develop processes, reporting, and dashboards to ensure accountability and measurable outcomes.

Managing Partner

Compliance

• The Compliance Lead is the operational owner of legal and regulatory compliance across the entire organization.
• Build infrastructure, enforce standards, manage external counsel relationships, and serve as the front line of risk management for every department that touches customers, marketing, or revenue.
• Establish and operate a formal pre-launch review process for all external marketing assets such as ads, landing pages, and email sequences.
• Build and maintain a versioned asset library with compliance notes, approval status, and review history for marketing collateral.
• Develop and enforce a testimonial and income claims system in compliance with FTC’s 2023 Endorsement Guides.
• Review and approve sales webinar scripts and one-on-one sales frameworks before use.
• Conduct post-webinar compliance audits and feedback sessions with sales leadership.
• Implement a restatement protocol for all sales interactions.
• Conduct a full risk assessment of all current products and maintain compliance glossary.
• Review and update student onboarding agreements and manage compliance tracking.

Compliance Lead

Marketing

• Run and grow DM, FutureFinance.com, and founder personal brand accounts across X/Twitter, Instagram, LinkedIn, YouTube, and TikTok
• Use AI tools to ideate, script, draft, and schedule content at high velocity without sacrificing quality or brand voice
• Monitor trends, crypto news cycles, and cultural moments to insert DM's voice at the right time
• Develop and maintain a repeatable content calendar with AI-assisted production workflows
• Own SEO strategy for DM and FutureFinance.com - keyword research, on-page optimisation, internal linking, and content briefs
• Produce and publish long-form educational blog content (with AI support) targeting high-intent crypto and DeFi search terms
• Track rankings, organic traffic, and conversion metrics; iterate based on data
• Support the VP of Editorial on newsletter production - take finalised content and engineer it into polished, on-brand publications ready for distribution
• Work with the VP of Editorial to systematise newsletter production workflows so quality and consistency scale with volume
• Build content repurposing workflows: one piece of content should cascade across 5+ formats and platforms automatically
• Audit current organic presence across all brands and diagnose what's broken
• Develop a 90-day organic growth strategy and present it within your first 30 days
• Maintain consistent brand voice, visual identity, and messaging across every platform
• Report weekly on reach, engagement, follower growth, web traffic, and lead attribution

Head of Technology

Director of Community – Operations

Customer Success Manager

Managing Partner

Compliance Lead

Marketing Engineer