Marketing Operations

• Optimize marketing-to-sales funnel performance, ensuring seamless lead handoff and improved conversion rates.
• Enhance marketing analytics and attribution models to measure campaign ROI and drive data-backed decision-making.
• Partner with marketing, sales, and finance to ensure alignment on KPIs, pipeline forecasting, and revenue growth strategies.
• Manage marketing automation platforms (Pardot, Marketo, or HubSpot) and integrate with Salesforce to optimize campaign execution and lead management.
• Identify and implement automation and process improvements to scale revenue operations effectively.
• Develop and maintain SLAs between marketing and sales teams for lead response, qualification, and follow-up.
• Collaborate with marketing, SDRs, and sales leaders to ensure marketing-generated leads are effectively nurtured and converted.
• Improve data quality and segmentation for targeted marketing campaigns and account-based marketing (ABM) initiatives.
• Support campaign tracking, reporting, and dashboard creation for visibility into marketing impact on pipeline and revenue.
• Own marketing and sales performance reporting, providing insights on lead conversion, pipeline progression, and revenue impact.
• Analyze pipeline health, marketing effectiveness, and sales efficiency metrics, delivering insights to drive strategic decisions.
• Partner with RevOps, finance, and leadership to develop forecasting models that align marketing spend with revenue targets.
• Optimize Salesforce workflows and reporting dashboards to enhance visibility into marketing and sales performance.
• Lead evaluation, selection, and implementation of new tools to support marketing and sales efficiency.
• Ensure data accuracy and governance across marketing automation, CRM, and sales enablement platforms.
• Work closely with the marketing team to support event operations, ensuring smooth execution and alignment with revenue goals.
• Analyze event data to measure impact on pipeline growth and optimize future event strategies.

Senior Manager, Marketing Operations

Architect

• Lead the end-to-end design and implementation of large-scale storage systems
• Design and optimize distributed systems
• Drive innovation in storage technologies
• Collaborate with product managers and other engineers
• Mentor senior and junior engineers
• Troubleshoot complex production issues
• Contribute to open-source projects
• Stay current with industry trends

Principal Architect

QA Engineer

• Lead the end-to-end quality strategy for Infinia
• Define the Infinia-wide quality engineering architecture
• Lead the design and implementation of modular and scalable automation frameworks
• Build comprehensive test plans that validate performance, workload behavior, concurrency, and cross-platform reliability
• Partner with architects, developers, DevOps, and customer engineering to integrate quality into early-stage system and feature design

Principal Architect – Quality Engineering

Full-stack Engineer

• Define and own performance architecture for data path and I/O path components across distributed file systems
• Lead performance analysis and optimization of large-scale, high-performance, scale-out file systems
• Architect performance-aware designs across CPU, memory, storage, and network layers
• Drive optimization of performance-critical file system code, primarily in C++
• Establish best practices for performance measurement, profiling, benchmarking, and regression detection
• Lead deep-dive investigations into complex, system-wide performance issues
• Influence system architecture with a performance-first mindset
• Mentor senior and staff engineers on performance engineering techniques and methodologies
• Collaborate with cross-functional teams to ensure performance goals are met across the stack
• Represent performance considerations in design reviews and long-term roadmap planning

Principal Software Architect – Performance

Support Engineer

• Deliver a 'pristine experience on DDN’s technologies'
• Resolve Lustre file system issues on large, scalable customer systems
• Create test plans and procedures for customer upgrades and troubleshooting
• Work with engineering for enhancing product quality using customer feedback
• Review product documentation for internal and external customer needs
• Demonstrate a thorough technical understanding of clients’ needs
• Develop positive and trustworthy relationships with customers

Senior Designated Support Engineer

Technical Program Manager

• Lead cross-functional programs across product management, engineering, and supporting teams
• Drive end-to-end customer POC program management within the ensuring alignment with product management, engineering, support, and account teams
• Build and manage integrated schedules, working backwards from product launch and delivery targets
• Drive accountability across teams, ensuring commitments, dependencies, and deliverables are met
• Identify risks, technical dependencies, and resource constraints early and drive mitigation plans
• Ensure alignment on priorities, scope, and tradeoffs across product and engineering leadership
• Provide clear, concise program status through dashboards and executive-level summaries
• Continuously improve program management processes, tooling, and operational rigor

Senior Technical Program Manager

Program Manager

Senior Program Manager

Marketing

• Joint GTM Strategy & Planning: Co-develop and own the annual joint marketing plan with NVIDIA marketing, field, and partner leadership teams, including target verticals, use-case priorities (GenAI, LLM training/inference, etc.), and mutual pipeline/revenue commitments.
• NVIDIA Relationship & Influence: Act as DDN’s primary marketing point of contact for NVIDIA worldwide and regional teams. Build deep, trusted relationships with NVIDIA partner managers, solution architects, field marketing, and campaign teams to increase DDN mindshare.
• Joint Messaging, Content & Solution Positioning: Own the DDN + NVIDIA joint value proposition and narrative for DGX, HGX, GB200 NVL72, and enterprise GPU deployments at scale. Create and maintain co-branded assets.

Partner Marketing Manager

Graphics Designer

• Creative Execution Across Channels
• Design event experiences including booth graphics, signage, and sponsorship activations
• Create presentation decks for sales, executive communications, and customer-facing content
• Develop campaign assets across digital and print including landing pages, emails, ads, one-pagers, and case studies
• Design social media content that drives engagement while maintaining brand consistency
• Produce marketing collateral including brochures, data sheets, infographics, and sales enablement materials
• Collaborate with copywriters, UX designers, and creative directors to bring concepts to life

Senior Graphic Designer

Manager

• Act as the conduit of communication between the customer and DDN Technical Support
• Be the customer advocate; be familiar with product roadmaps, support processes, product enhancement processes to be able to become a trusted advisor
• Be aware always of the state and status of your customer’s support cases
• Interface with other DDN organizations (Operations, Logistics, Engineering, etc.) as needed to manage required actions/communications/resolutions
• Plan and manage maintenance windows with the customer to ensure necessary repairs and upgrades are handled within the downtime window
• Manage escalations either from the customer or from DDN Technical Support
• Monitor the support cases for the customer and in some situations monitor the customer systems and generate cases when necessary
• Communicate case status when appropriate
• Generate monthly metrics and communicate to the appropriate audience
• Assist in the preparation of Quarterly Business Reviews if the customer requests them
• In general ensure a smooth experience for the customer

Customer Advocacy Manager

• Architect, design, and review complex software systems and frameworks for scalability, performance, and reliability.
• Provide technical leadership and mentorship to engineers across multiple teams and geographies.
• Define and implement long-term product and system architecture strategies, including telemetry, observability, and monitoring solutions.
• Develop and guide implementation of CLI tools, REST APIs, and automation frameworks for internal and external use.
• Own the design and integration of telemetry and monitoring pipelines (e.g., OpenTelemetry, Prometheus, Grafana, custom agents).
• Collaborate with product management and engineering managers to translate requirements into technical roadmaps and architecture designs.

Senior Lead Software Engineer

Business Development Rep

• Manage & Qualify Inbound Leads: Respond to and engage inbound leads in a timely manner, qualifying prospects and ensuring they are a good fit for our solutions
• Drive High-Volume Outreach: Conduct outbound calls, emails, and LinkedIn engagement to reach potential customers and schedule meetings for the sales team
• Event & Campaign Follow-Up: Proactively follow up with leads from events, webinars, and marketing campaigns to convert interest into pipeline opportunities
• Maintain a Steady Demand Engine: Ensure a consistent flow of qualified opportunities by executing a high-volume outreach strategy to build a strong pipeline
• Collaborate with Sales & Marketing: Work closely with the marketing and sales teams to align on messaging, lead qualification criteria, and pipeline generation strategies
• Track & Optimize Performance: Utilize CRM tools (Salesforce, SalesLoft, etc.) and sales engagement platforms to log activities, analyze performance, and continuously improve outreach effectiveness

DDN