Senior Salesforce Developer – Post Sale

DDN

Senior Salesforce Developer managing post-sale Salesforce solutions at DDN. Designing, implementing, and supporting Service and Experience Cloud functionalities.

Posted 6/1/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $160,000 - $190,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Design and build Service Cloud functionality: case management, case routing and assignment, queues, omni-channel, escalation rules, milestones, entitlement processes, SLA enforcement, and service console experiences for support engineers.
Implement and maintain complex asset and entitlement management — multi-level asset hierarchies, asset-based entitlements, warranty / contract linkage, and asset-to-case association used by support engineers every day.
Own Email-to-Case (and Web-to-Case where applicable): configure routing addresses, parsing rules, threading, attachments, on-behalf-of handling, and bounce management.
Build and maintain Experience Cloud / Partner Portal sites — page design (LWR or Aura templates), navigation, sharing and visibility, audience targeting, knowledge surfacing, case submission, asset visibility, and self-service flows.
Build core Salesforce customizations using Apex (triggers, batch, queueable, async), Lightning Web Components, Aura, and Salesforce Flows.
Design and implement integrations between Salesforce and the post-sale ecosystem — telemetry / monitoring platforms, RMA / logistics systems, parts and inventory, knowledge bases, chat / voice platforms, and field service tooling — using REST/SOAP APIs, OAuth, named credentials, Platform Events, Change Data Capture, and Bulk/Streaming APIs.
Collaborate closely with our dedicated integration / middleware team (who own MuleSoft, Boomi, and Workato) to co-design contracts, troubleshoot cross-system flows, and ship end-to-end solutions together.
Partner directly with support engineers, services managers, and partner-success leaders to gather requirements and ship iteratively.
Own production support for the post-sale Salesforce stack: triage, root-cause analysis, hotfix, and long-term remediation.
Manage your own deployments using SFDX, Git-based source control, and CI/CD pipelines (Copado, Gearset, Flosum, or similar).
Use AI tools (e.g., Agentforce Vibes / vibe coding, Copilot, Claude) as part of your day-to-day workflow — we expect every engineer on the team to lean on AI to ship faster and better.

Requirements

What you’ll need

7–10 years of total Salesforce experience, with at least 4+ years dedicated to Service Cloud and Experience Cloud / Communities.
Deep expertise in Service Cloud: case management, assignment and escalation rules, omni-channel routing, queues, milestones, entitlement processes, service contracts, knowledge management, and console design.
Hands-on experience building and maintaining complex asset management — asset hierarchies, asset-based entitlements, contract / warranty linkage, and asset-driven case workflows.
Production experience with Email-to-Case (routing addresses, parsing, threading, attachments, and edge-case handling).
Hands-on experience building and maintaining Experience Cloud / Partner Portal sites (LWR and/or Aura), including sharing models, audience targeting, profile / permission-set design, and custom LWCs embedded inside the portal.
Strong Apex, LWC, Aura, SOQL/SOSL, and Salesforce Flows skills.
Strong, hands-on Salesforce integration experience — REST/SOAP APIs, OAuth, named credentials, Platform Events, Change Data Capture, and Bulk/Streaming APIs — with a track record of designing reliable, observable, and secure inbound/outbound integrations across the post-sale ecosystem (telemetry, RMA, parts, knowledge, voice/chat, field service, etc.).
Strong collaboration skills with adjacent technical teams (integration/middleware, data platform, DevOps) — able to co-design contracts, debug across system boundaries, and ship together.
Comfort owning features end-to-end, from a support-team conversation to production deploy.
Experience with Git, SFDX, and CI/CD tooling for Salesforce.
Strong collaboration skills — comfortable working directly with non-technical stakeholders in support, services, and partner organizations.
Required Certifications:
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Experience Cloud Consultant (formerly Community Cloud Consultant)
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator
Preferred Certifications:
- Salesforce Certified Platform Developer II
- Salesforce Certified Field Service Consultant
- Salesforce Certified Platform App Builder
- Salesforce Certified Agentforce Specialist
- Salesforce Certified Application Architect or System Architect

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account DDN Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1998 🤖 Artificial Intelligence 💰 $10M Funding Round on 2011-06 Artificial Intelligence
Data Center and Cloud Computing
High Performance Computing DDN is a global leader in AI data intelligence solutions, providing high-performance computing and sophisticated data management technologies. With a focus on accelerating AI deployments and advanced data analytics, DDN's products, including the Data Intelligence Platform and advanced storage systems, serve diverse sectors such as healthcare, financial services, and government. DDN is committed to transforming enterprise data infrastructure to leverage the full potential of AI and drive operational efficiency. Senior Salesforce Developer – Post Sale 🔥 10 minutes ago 🗽 New York – Remote 💵 $160k - $190k / year ⏰ Full Time 🟠 Senior 🌐👩‍💻 Salesforce Developer 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Design and build Service Cloud functionality: case management, case routing and assignment, queues, omni-channel, escalation rules, milestones, entitlement processes, SLA enforcement, and service console experiences for support engineers.
Implement and maintain complex asset and entitlement management — multi-level asset hierarchies, asset-based entitlements, warranty / contract linkage, and asset-to-case association used by support engineers every day.
Own Email-to-Case (and Web-to-Case where applicable): configure routing addresses, parsing rules, threading, attachments, on-behalf-of handling, and bounce management.
Build and maintain Experience Cloud / Partner Portal sites — page design (LWR or Aura templates), navigation, sharing and visibility, audience targeting, knowledge surfacing, case submission, asset visibility, and self-service flows.
Build core Salesforce customizations using Apex (triggers, batch, queueable, async), Lightning Web Components, Aura, and Salesforce Flows.
Design and implement integrations between Salesforce and the post-sale ecosystem — telemetry / monitoring platforms, RMA / logistics systems, parts and inventory, knowledge bases, chat / voice platforms, and field service tooling — using REST/SOAP APIs, OAuth, named credentials, Platform Events, Change Data Capture, and Bulk/Streaming APIs.
Collaborate closely with our dedicated integration / middleware team (who own MuleSoft, Boomi, and Workato) to co-design contracts, troubleshoot cross-system flows, and ship end-to-end solutions together.
Partner directly with support engineers, services managers, and partner-success leaders to gather requirements and ship iteratively.
Own production support for the post-sale Salesforce stack: triage, root-cause analysis, hotfix, and long-term remediation.
Manage your own deployments using SFDX, Git-based source control, and CI/CD pipelines (Copado, Gearset, Flosum, or similar).
Use AI tools (e.g., Agentforce Vibes / vibe coding, Copilot, Claude) as part of your day-to-day workflow — we expect every engineer on the team to lean on AI to ship faster and better. 🎯 Requirements
7–10 years of total Salesforce experience, with at least 4+ years dedicated to Service Cloud and Experience Cloud / Communities.
Deep expertise in Service Cloud: case management, assignment and escalation rules, omni-channel routing, queues, milestones, entitlement processes, service contracts, knowledge management, and console design.
Hands-on experience building and maintaining complex asset management — asset hierarchies, asset-based entitlements, contract / warranty linkage, and asset-driven case workflows.
Production experience with Email-to-Case (routing addresses, parsing, threading, attachments, and edge-case handling).
Hands-on experience building and maintaining Experience Cloud / Partner Portal sites (LWR and/or Aura), including sharing models, audience targeting, profile / permission-set design, and custom LWCs embedded inside the portal.
Strong Apex, LWC, Aura, SOQL/SOSL, and Salesforce Flows skills.
Strong, hands-on Salesforce integration experience — REST/SOAP APIs, OAuth, named credentials, Platform Events, Change Data Capture, and Bulk/Streaming APIs — with a track record of designing reliable, observable, and secure inbound/outbound integrations across the post-sale ecosystem (telemetry, RMA, parts, knowledge, voice/chat, field service, etc.).
Strong collaboration skills with adjacent technical teams (integration/middleware, data platform, DevOps) — able to co-design contracts, debug across system boundaries, and ship together.
Comfort owning features end-to-end, from a support-team conversation to production deploy.
Experience with Git, SFDX, and CI/CD tooling for Salesforce.
Strong collaboration skills — comfortable working directly with non-technical stakeholders in support, services, and partner organizations.
Required Certifications:
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Experience Cloud Consultant (formerly Community Cloud Consultant)
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator
Preferred Certifications:
- Salesforce Certified Platform Developer II
- Salesforce Certified Field Service Consultant
- Salesforce Certified Platform App Builder
- Salesforce Certified Agentforce Specialist
- Salesforce Certified Application Architect or System Architect Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Salesforce Developer 🔥 3 hours ago Koalafi 201 - 500 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Senior Salesforce Developer at Koalafi building scalable Salesforce solutions and AI-powered workflows. Lead the transformation of financing experiences through technical innovation and integration. 🇺🇸 United States – Remote 💰 Debt Financing on 2022-08 ⏰ Full Time 🟠 Senior 🌐👩‍💻 Salesforce Developer 🦅 H1B Visa Sponsor Salesforce Engineer 🕒 2 days ago SNHU Careers 10,000+ employees 📚 Education 🤝 Non-profit 🎯 Recruiter Website LinkedIn All Job Openings Salesforce Engineer designing and optimizing Salesforce solutions at Southern New Hampshire University. Collaborating with teams to ensure best practices in development and integration. 🇺🇸 United States – Remote 💵 $70.7k - $113.2k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🌐👩‍💻 Salesforce Developer Salesforce Engineer – Manager 🕒 4 days ago Baker Tilly US 5001 - 10000 💸 Finance 🏢 Enterprise Website LinkedIn All Job Openings Salesforce Engineer Manager at Baker Tilly creating innovative solutions for clients. Leading development teams in Salesforce environments and ensuring quality execution of projects. 🇺🇸 United States – Remote 💵 $123.8k - $234.8k / year ⏰ Full Time 🟠 Senior 🔴 Lead 🌐👩‍💻 Salesforce Developer 🦅 H1B Visa Sponsor Salesforce Developer 🕒 4 days ago General Dynamics Information Technology 10,000+ employees 🔒 Cybersecurity 🤖 Artificial Intelligence Website LinkedIn All Job Openings Salesforce Developer creating custom and robust Salesforce applications for NASA. Supporting modernization and sustainment of enterprise business solutions across the Agency. 🇺🇸 United States – Remote 💵 $128k - $173.2k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🌐👩‍💻 Salesforce Developer 🦅 H1B Visa Sponsor Salesforce Developer 🕒 4 days ago Blink Health 501 - 1000 ⚕️ Healthcare Insurance 💊 Pharmaceuticals 🛒 Retail Website LinkedIn All Job Openings Salesforce Developer responsible for development and administration of Salesforce solutions for Blink Health. Collaborating with teams to drive strategic initiatives and ensure data integrity in rapidly growing pharma operations. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🌐👩‍💻 Salesforce Developer 🦅 H1B Visa Sponsor View More Salesforce Developer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

ApexLightning Web ComponentsAuraSalesforce FlowsSOQLSOSLREST APIsSOAP APIsChange Data CaptureBulk APIs

Soft Skills

collaborationcommunicationproblem-solvingroot-cause analysisrequirements gatheringend-to-end ownershipdebuggingiterative shippingworking with non-technical stakeholderstriage

Certifications

Salesforce Certified Service Cloud ConsultantSalesforce Certified Experience Cloud ConsultantSalesforce Certified Platform Developer ISalesforce Certified AdministratorSalesforce Certified Platform Developer IISalesforce Certified Field Service ConsultantSalesforce Certified Platform App BuilderSalesforce Certified Agentforce SpecialistSalesforce Certified Application ArchitectSalesforce Certified System Architect