DaySmart

Graphics Designer

• Bring DaySmart's recreation brands to life: concept and design landing pages, marketing emails, digital ads, landing pages, blog visuals, and other digital marketing assets and collateral.
• Learn how our products uniquely address the needs of various audiences (businesses and their end-customers across several industries) and leverage these insights in your work.
• Work closely with the Marketing team to implement each brand's vision and style with clarity and consistency across all channels.
• Proactively and clearly communicate your ideas and design decisions to the team.
• Effectively leverage our ESPs (Mailchimp, Pardot) to create email campaigns using best practices while maintaining a high quality of design.
• Source, edit, and optimize photography that fits within brand guidelines.
• Use and build brand and campaign templates for creative production across channels.
• Work with Product, Sales, and Customer Success teams on ongoing product education and feature launches.
• Work with the Marketing and Data teams to test, analyze, and optimize designs.
• Assist in building and designing pages in Figma and Webflow.
• Juggle several different projects with good intuition about when to create pixel-perfect designs vs. taking a low-lift approach.
• Follow and build upon brand guidelines, helping to create and organize the visual language of our brands and maintain our asset libraries in Figma.
• Incorporate and edit existing brand assets (illustrations, icons, etc.) for use in designs.

Visual Designer – Recreation

Accountant

• Manage and perform monthly financial close processes with a heavy emphasis on revenue recognition and ASC 606 to ensure timely and accurate financial reporting.
• Prepare and review monthly journal entries, reconciliations, and supporting schedules with a primary focus on revenue, deferred revenue, AR-related entries, and related balance sheet accounts.
• Prepare and analyze revenue reporting, including trends, variances, and SaaS metrics (e.g., ARR, MRR, churn, deferred revenue)
• Provide financial analysis and variance support to management, offering actionable insights for decision-making.
• Drive process improvements to enhance efficiency and accuracy within the finance department.
• Collaborate with internal teams to prepare for audits and ensure compliance with accounting standards and regulatory requirements.
• Thrive in ambiguous situations, making informed decisions with limited information, adapting to changing priorities, and driving progress despite uncertainty.

Senior Revenue Accountant

Manager

• Lead and develop a team of instructional designers (and roles supporting AI review initiatives and other instructional content), providing coaching, mentorship, and performance feedback.
• Set clear goals, priorities, and success metrics for the instructional design function.
• Collaborate with cross-functional partners (Product, Engineering, Support, etc.) to ensure learning materials align with product releases, customer needs, and organizational objectives.
• Oversee the creation, curation, and continuous improvement of educational content across multiple platforms (E-learning, Help Center, Intercom, Confluence, etc.).
• Champion instructional design and AI standards, methodologies, and processes that support scalable, effective, and engaging learning experiences.
• Manage project timelines, workload distribution, and content backlog in alignment with business priorities.
• Drive innovation in content delivery by leveraging new tools, technologies, and design approaches.
• Represent the instructional design function in strategic meetings, ensuring visibility of team progress and impact.
• Partner with leadership to forecast resource needs and support team career development.
• Oversee quality assurance reviews and ensure that all content meets DaySmart's brand, accessibility, and educational standards.

CX Education Manager

Sales

• Own revenue outcomes across new sales, payment attachment, and upsells.
• Lead, coach, and develop a team of Account Executives and a Team Lead.
• Design and execute sales strategy aligned with company goals.
• Use data to drive decisions and improve performance.
• Build and refine sales processes, playbooks, and training programs.
• Partner cross-functionally with Marketing, Customer Success, and Product.

Director of Sales – Beauty

Data Analyst

• Act as a data partner for our marketing, product, and customer success teams, providing both day-to-day support and longer-term strategic analyses
• Collaborate with the product and marketing teams to design metrics, build funnels, and strategize how to measure the success of projects
• Build and maintain key company dashboards, self-service reporting tools, and the data models that support them
• Work with people across the organization to conduct analyses and support decision-making
• Own the end-to-end analytics workflow, from defining the question and pulling data to delivering insights and recommendations
• Translate ambiguous questions into clear analyses and actionable recommendations for non-technical stakeholders

Account Executive

• Identify and develop business opportunities through proactive inbound lead calling, emailing, and texting activities.
• Build a strong rapport with prospects and guide them through the sales process, identifying pain points and offering tailored solutions with our award-winning software.
• Maintain detailed records in Salesforce, ensuring leads, opportunities, and accounts are updated and managed efficiently.
• Efficiently qualify & work leads to drive revenue growth to targets through new customer acquisition, upstream add-on sales, and Payment Processing attachment.
• Deliver product demos to prospects and our existing customer base.
• Onboard new businesses to DaySmarts integrated merchant processing.
• Become a subject matter expert on DaySmarts products and tools, particularly as they relate to the beauty industry.
• Leverage client referrals, networking, and industry connections to build a robust sales pipeline.
• Deliver persuasive sales presentations to business owners, managers, and subject matter experts, effectively demonstrating the value and benefits of our software solutions.
• Achieve and exceed planned sales objectives, metrics, and targets on a monthly and quarterly basis by proactively engaging new prospects.
• Follow up persistently with leads to drive conversions and close deals.
• Enable cross-functional efficiency between teams at DaySmart to ensure customer satisfaction and retention.

Account Executive, Inbound

Software Engineer

• Build and Drive Adoption of the DaySmart Developer Platform
• Lead the design, evolution, and rollout of our opinionated developer platform.
• Maintain and improve core components such as Kubernetes, ArgoCD, Kargo, and Grafana Cloud.
• Embed platform engineers with product teams to onboard and migrate their applications.
• Ensure the platform delivers real value to product teams by solving their delivery challenges at scale.
• Bake security and compliance expectations into platform workflows so teams inherit good practices automatically.
• Make the platform simple, consistent, and intuitive so developers can focus on delivering software.
• Ensure Stability, Reliability, and Scalable Growth
• Provide architecture guidance that supports reliable and predictable operations.
• Partner with teams to improve the health and maturity of their services within platform guardrails.
• Define standards for logging, metrics, traces, dashboards, and alerts.
• Maintain the cloud infrastructure that underpins the platform.
• Promote good operational practices that reduce incidents and operational noise.
• Promote Efficiency Through FinOps and Operational Clarity
• Build clear cost-visibility tools and dashboards for engineering teams.
• Help teams understand and optimize their resource usage.
• Identify opportunities to reduce waste and scale workloads efficiently.
• Foster a culture of thoughtful resource consumption and continuous improvement.