DaVita Kidney Care

Program Manager

• Provide strategic leadership for the learning lifecycle of programs in DaVita’s Technology portfolio
• Act as the primary liaison between business stakeholders, learning design, and training delivery teams
• Establish timelines, mitigate risks, and ensure timely delivery of high-quality training assets
• Oversee the end-to-end content development lifecycle for training initiatives
• Ensure classroom delivery syncs with digital performance support
• Evaluate live training sessions and provide feedback to enhance learning experiences
• Maintain an up-to-date and organized listing of all training content in the Technology learning library
• Provide administrative support for training initiatives as needed.

Learning and Development Training Program Manager – IT

• Provide visionary and strategic leadership for the learning lifecycle of programs
• Act as the primary liaison between business stakeholders, learning design and training delivery teams
• Oversee the end-to-end content development lifecycle for training initiatives
• Establish timelines, mitigate risks, and ensure timely delivery of high-quality training assets
• Maintain an up-to-date and organized listing of all training content in our Technology learning library
• Provide administrative and logistical support for training initiatives as needed

Senior Training Program Manager, Learning and Development – IT

Director

• Provides direct oversight and analysis of facilities maintenance/property management for building operations of dialysis centers in an assigned geographic areas.
• Accountable for center improvements, repairs, and maintenance of about 700-750 locations with an approximate annual budget of $40M.
• Directs capital and operational expense projects which include interior and exterior construction renovations, smaller refresh projects, and repairs.
• Collaborates cross functionally with all Real Estate lanes and other departments to enable informed decisions about the portfolio.
• Oversees approximately 50 outsourced individuals and could oversee a direct report.
• Champions role consistency among peers and solutions creatively while adhering to Program and departmental standards and corporate compliance policies.

Director, Facilities Management

• Develop and execute on a clinical initiative field adoption roadmap aligned with the village clinical strategy
• Collaborate with the clinical strategy teams, the training and education team, the learning and development team, the clinical services team, the field operations teams, the marketing, and ATC lane to ensure high impact initiatives, deployment and ongoing field adoption.
• Develop and maintain field manager and leadership management processes to support ongoing adoption of clinical strategy and assess and address impact on capacity for new clinical initiatives
• Provide leadership and direction to the team. Responsible for performance development, performance management, retention, team assignments, and teammate relations.
• Work directly with your managers to create a sustained culture which drives patient safety, compliance, and outcomes.
• Other duties as assigned.
• Up to 20% travel may be required at times; though typical travel is 5-10%

Director, Clinical Programs – Clinical Transformation

Recruitment

• Partner with hiring managers to develop a strong understanding of position requirements and verify number of openings for licensed clinical positions within assigned divisions, states and/or group
• Consult with and coach hiring managers through the selection process; provide overview of pre-screen results to hiring managers; recommend candidates for interviews
• Proactively source to secure talent based on current and future business needs leveraging diverse recruiting resources including employee referrals, professional organizations, educational institutions, cold calling, and networking to identify and recruit the best talent and ensure a diverse applicant pool
• Use independent discretion to identify and select appropriate advertising and sourcing methods and resources using a wide range of media (e.g. newspapers, magazines or local radio, Internet job sites, licensure lists, conferences, job fairs, etc.)
• Review, evaluate, and screen candidates for skill level, experience, and knowledge in relation to position requirements as well as for core values and culture fit
• Represent and promote the DaVita Brand, core values, and key aspects of the role
• Conduct and document post-interview feedback with hiring managers and candidates
• Use ATS (Applicant Tracking System) to manage candidate flow and ensure compliance with documented hiring processes, reporting needs, and integrity in all recruiting efforts
• Meet recruiting timelines and goals, including metrics, as established by department management.

Talent Acquisition Partner

Talent Acquisition Partner III

Administrative Assistant

• Ensure the timely and accurate completion of change requisitions, treatment logs, patient charts, invoices and purchase orders
• Assist patients with transportation arrangements and physician appointments
• Be the "face" of outpatient or hospital facilities while providing administrative support

Operations

• Follows quality control processes and can translate those process points to questions, actions and follow-up
• Reviews and compares Sponsor EDC/ IVRS data and verifies within Clinical Trial Management System (CTMS)
• Reviews and responds to CTMS data quality requests and incidents from internal and external users
• Maintains systems/ applications by researching and resolving problems; maintaining system integrity and security
• Uses internal/external applications to conduct, review and report on data quality control checks
• Provides reference for team by writing clear documentation; providing support and help
• Contribute as a team member on special projects as needed
• Attend team meetings, phone conferences, and training as needed
• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
• Ability to communicate clearly and effectively on the phone and in email
• Lead or assist with special projects and duties as assigned

Operations Analyst I

Analyst

• Gather complex business demands, translate them into highly specific, actionable technical specifications
• Collaborate with business stakeholders, product managers, and end-users to gather, analyze, and document complex requirements
• Develop and document comprehensive process flow diagrams, data mapping documents, architecture overviews, and screen layouts to guide development
• Analyze information and data related to platform configuration; perform root cause analysis on system deficiencies
• Partner with the TPM and engineering teams to organize and drive the execution of development tasks
• Define, develop, and implement comprehensive test plans, test cases, and conditions for new CXone features and routing changes

Senior Systems Analyst – IT

Business Development Rep

• Serve as Hospital Services development executive within 1 to 2 $1+B operating groups
• Lead initiatives that drive long-term growth
• Partner with Hospital division leadership team to analyze market trends
• Develop plans for division to achieve Company’s objectives
• Source, develop, and negotiate renal partnerships with assigned Hospitals and Systems
• Develop strong relationships with external and internal customers
• Manage key deliverables and prepare executive presentations

Director, Business Development

Software Engineer

• Design, develop, and maintain software applications for the healthcare sector
• Collaborate with product managers and other stakeholders to refine project requirements
• Troubleshoot and optimize existing applications for performance and reliability
• Participate in code reviews and contribute to software best practices
• Help mentor junior developers and promote knowledge sharing.

Developer II

• Initiate and/or maintain ongoing communication with facilities to ensure timely and accurate receipt of each patient's insurance coverage information
• Enter insurance information into billing system
• Verify patient insurance with payors including eligibility and benefits related to outpatient kidney dialysis
• Update Patient Registration and associated systems accurately and as required
• Coordinate and partner closely with Patient Referral Coordinators (PRC) to obtain required documentation for successful patient registration
• Partner with facility and Insurance Management Team to resolve incomplete registrations
• Review registration denials received to determine root cause
• Resolve patient account errors that cause registration denials
• Help identify process changes to prevent failed registrations
• Determine Coordination of Benefits as required; maintain current patient account information at all times
• Follow-up as necessary to ensure insurance changes are verified and line of coverage is reset
• Submit internal requests, including but not limited to RCUs, SMARTFORMS, PCS Inquiries, SPA Requests, etc., to ensure accurate and timely claims submission to the correct payor
• Complete all ancillary reports and assigned projects within established timeframes
• Support Patient Account Representatives and other ROPS teammates as needed
• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
• Other duties and responsibilities as assigned including but not limited to: Work overtime with little or no notice as needed, attend team meetings, phone conferences, and training as needed, know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position.

Senior Analyst, Business – ROPS

• Initiate and/or maintain ongoing communication with facilities to ensure timely and accurate receipt of each patient's insurance coverage information
• Enter insurance information into billing system
• Verify patient insurance with payors including eligibility and benefits related to outpatient kidney dialysis
• Update Patient Registration and associated systems accurately and as required
• Coordinate and partner closely with Patient Referral Coordinators (PRC) to obtain required documentation for successful patient registration
• Partner with facility and Insurance Management Team to resolve incomplete registrations
• Review registration denials received to determine root cause
• Resolve patient account errors that cause registration denials
• Help identify process changes to prevent failed registrations
• Determine Coordination of Benefits as required; maintain current patient account information at all times
• Follow-up as necessary to ensure insurance changes are verified and line of coverage is reset
• Submit internal requests, including but not limited to RCUs, SMARTFORMS, PCS Inquiries, SPA Requests, etc., to ensure accurate and timely claims submission to the correct payor
• Complete all ancillary reports and assigned projects within established timeframes
• Support Patient Account Representatives and other ROPS teammates as needed
• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
• Other duties and responsibilities as assigned including but not limited to: Work overtime with little or no notice as needed Attend team meetings, phone conferences, and training as needed Know, understand, and follow teammate guidelines, employment policies, and department or company procedures

Senior Business Analyst, ROPS

• The Program Specialist (PS) role on the Quality Talent Pipeline team will consist of coordinating facility-level placements for (1) students in nursing or technician programs looking for an internship and (2) global nurses.
• This role is responsible for supporting students throughout their internship journey and reporting on key findings and metrics.
• The PS will partner with stakeholders to build and maintain a pipeline of candidates, continuously improve processes, and fully leverage systems and technology.
• This person will build strong relationships with school partners and local DaVita teammates to bring Talent Partnership programs to life.
• Success in this role requires a proactive, results-driven mindset, strong ownership of metrics, initiative, and the ability to independently build relationships that increase intern volume and convert interns to hires.
• Follow the process to place student interns and global nurses in a specific market on an ongoing monthly cadence.
• Coordinate directly with Facility Administrators, Regional Operations Directors, and Talent Acquisition Leaders to identify barriers for placement and develop solutions.
• Coordinate with local school administrators to support the execution of new Student Training Agreements and drive additional student internship submittals.
• Provide frequent and clear communication with field and school stakeholders, including scheduling and leading calls and sending recap emails.
• Escalate barriers for placements to managers and bring solution-oriented ideas to drive performance in the market.
• Proactively troubleshoot when processes are not working and, in partnership with managers, identify process improvement opportunities.
• Leverage data to analyze program performance and drive strategy within the market.

Talent Acquisition Specialist III

• Coordinate facility-level placements for students in nursing or technician programs looking for an internship and global nurses.
• Support students throughout their internship journey and reporting on key findings and metrics.
• Partner with stakeholders to build and maintain a pipeline of candidates, continuously improve processes, and fully leverage systems and technology.
• Build strong relationships with school partners and local DaVita teammates to bring Talent Partnership programs to life.
• Follow the process to place student interns and global nurses in a specific market on an ongoing monthly cadence.
• Coordinate directly with Facility Administrators, Regional Operations Directors, and Talent Acquisition Leaders to identify barriers for placement and develop solutions.
• Provide frequent and clear communication with field and school stakeholders, including scheduling and leading calls and sending recap emails.
• Proactively troubleshoot when processes are not working and identify process improvement opportunities.