DaVita Kidney Care

Program Manager

• Conducts analysis from the field infection prevention team, creates reports, informational decks, and presents them accordingly.
• Manage processes and timelines to achieve specific project objectives.
• Act as infection management subject matter expert: Identifies and develops necessary training.
• Provides education to stakeholders and field partners.
• Manages infection management field and village resources.
• Works with stakeholders to create initiatives and roll-out plans and evaluate adoption through defined measures of success.
• Drives the infection prevention team’s quality and performance initiatives.
• Coordinates and manages meetings and communications between the field infection prevention and the village infection management.
• Supports pilot initiatives as needed.
• Establishes necessary workgroups for infection management initiatives.
• Acts as an infection management representative across village workgroups.

Program Manager, Clinical Support

Operations

• Lead a remote team of Managers and Patient Pathways Dialysis Coordinators within the Patient Pathways program including but not limited to teammate relations, fostering a positive work environment, conducting annual performance and salary reviews, performance management, recruitment, retention, terminations, and related ePCNs
• Conduct regular update calls and operating reviews with each direct report.
• Manage the hiring and onboarding process for Dialysis Coordinators in assigned territory.
• Know, understand, implement, and follow DaVita Teammate Guidelines and employment policies and procedures.
• Schedule and organize new teammate training, including both classroom training and on-site shadowing.
• Review financial statements and data; Ownership of territory P&L; Utilize financial data to improve profitability; Prepare and control operational budgets; Plan effective strategies for financial well-being of Patient Pathways.
• Implement new Patient Pathways Program across hospital partners; Meet face to face with hospital partners to discuss current discharge processes; Structure, introduce and train hospital partners on the Patient Pathways program; Identify areas of improvement in the discharge process in individual local markets; Conduct regular update check-ins with hospital partners and Patient Pathways management before, during, and after implementation; Analyze, develop, and implement new ways for the company to differentiate itself in the marketplace; Develop in-depth knowledge of the company's service offerings, markets, current market share within individual markets, market competition, and strategies to secure new business;
• Work cross-functionally with DaVita and Non-DaVita operations leadership across chronic and hospital services teams to introduce Patient Pathways; Update local operations leadership on the progress and impact of the Patient Pathways program; Discuss ongoing strategies for each market with Patient Pathways and field management.
• Provide coverage assistance at Patient Pathways partner hospitals as needed (including but not limited to covering during teammate PTO leave or position vacancies)
• Analyze Patient Pathways reports for assigned territory including but not limited to patient volume for each Dialysis Coordinator and length of stay and readmissions metrics for territory and individual hospitals; Analyze performance of each market and make recommendations on future action plans based on the analysis; Provide management team with monthly updates regarding the above metrics; Analyze Patient Pathways national metrics to identify programmatic areas of opportunity to drive towards greater results.

Senior Manager, Regional Operations

Manager

• Development and implementation of action plans to drive clinical results
• Monitor and conduct trend analysis of clinical outcomes
• Partnering with Home Leadership to implement action plans and monitor results
• Reviewing home remote monitoring data to assist patient management
• Working directly with home nurses to leverage home remote monitoring technology
• Report out on clinical outcomes and action plans to home leadership team
• Foster physician and nurse relationships to implement clinical initiatives
• Evaluating the training of Home Dialysis Nurses to identify opportunities
• Partnering with Home Dialysis Nurse preceptors to train and develop Home Nurses
• Attend team meetings, phone conferences, and training as needed
• Travel to and from facilities within the assigned Division as needed
• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
• Other duties as assigned.

Manager, PD Retention

Recruitment

• Develop and execute strategic plans for campus recruiting and the summer internship program that aligns with the business workforce planning needs.
• Remain current on industry trends, best practices, legal developments, and technological advancements in recruiting.
• Strive for continuous improvement, using recruiting data and program feedback to analyze performance and drive strategy.
• Assess and develop AI implementation strategies across recruiting lanes to increase efficiency.
• Oversee all operations for the full-cycle campus recruiting process including: in-person school strategies, competitor benchmarking, campus championship teams, virtual events, ATS and candidate alignment, screening, interviewing, full-time team placement and campus event execution.
• Additionally, oversee the summer internship experience: end to end program management from onboarding and training to offer decisions.
• Lead critical projects working across multiple service lanes; monitor metrics and track the progress of initiatives.
• Lead, coach and develop dynamic team providing day-to-day management, skillset growth and participate as an active thought partner with teammates and managers.
• Conduct talent reviews and advise / collaborate with senior leadership on recruiting strategy and talent development decisions.
• Foster the professional development of high-performing teammates.
• Collaborate with leaders and executives across the enterprise to align recruiting strategy and direction with key priorities.

Director of Recruiting – Leadership Development Program

Revenue Operations

• Define the vision and the product roadmap for assigned revenue cycle functions (e.g., Cash Posting, Credits).
• Align product initiatives with organizational goals for cash acceleration, clean claim rate improvement, and reduced administrative burden.
• Partner with operational leaders to identify business problems, quantify value, and prioritize high-impact opportunities.
• Translate strategic goals into clear, actionable product objectives and measurable outcomes.
• Identify process gaps and technology opportunities unique to dialysis reimbursement, payer policy changes, and CMS regulations.
• Maintain a strong understanding of industry trends, regulatory changes, and emerging technologies affecting healthcare revenue cycle management.
• Lead discovery, requirements definition, and design for new capabilities and enhancements.
• Partner closely with technology, analytics, and process excellence teams to deliver high-quality solutions on time and within scope.
• Develop and track KPIs to measure adoption, performance, and ROI of implemented solutions.
• Oversee change management and communication plans to ensure operational readiness and successful implementation.
• Lead and mentor a team of product managers or analysts dedicated to specific functional areas (e.g., Cash Posting, Credits).
• Partner closely with operations leaders, IT, and finance to ensure alignment on priorities, dependencies, and release planning.
• Serve as an escalation point for complex product or operational issues.
• Foster a culture of accountability, transparency, and continuous improvement.
• Collaborate with senior operational leaders, IT, and analytics partners to align priorities, dependencies, and delivery plans.
• Communicate progress, insights, and results to executive stakeholders and other key partners.
• Build trust-based relationships across operations, technology, and finance to enable alignment and accountability.

Director, Product – Revenue Operations

• This People Services (PS) position is an integral member of the leadership team for assigned segments of the business, acting as the trusted advisor on strategic human resources (HR) and other matters which impact business results.

Recruiter, Clinical

Administrative Assistant

• Ensure the timely and accurate completion of change requisitions, treatment logs, patient charts, invoices and purchase orders
• Assist patients with transportation arrangements and physician appointments
• Be the 'face' of one of our outpatient or hospital facilities

Communications

• The Public Relations Specialist supports proactive external communications initiatives and media relations, with an emphasis on brand and reputation management.
• The ideal candidate will develop an understanding of DaVita’s business goals and apply creative, strategic thinking to deliver on brand-enhancing communications projects.
• Key duties include writing, developing and pitching media stories, coordinating external content strategy across channels, media monitoring and reporting, and project management, with the opportunity to support other high-impact communications special projects.
• Develop and execute media relations strategies and contribute to regular, proactive outreach to support key company business objectives.
• Ideate strategic and creative pitch angles and story ideas, leveraging foundational understanding of complex subject matter and insights from research and data sources as appropriate.
• Develop and implement strategies for building personal relationships with key members of the media.
• Execute writing and distribution of press releases, media alerts, op-eds and letters to the editor.
• Assist with media training and messaging development for interview opportunities and coverage reports as needed.
• Support processes largely independently for media monitoring, media list management.
• Contribute to special projects and strategic initiatives involving collaboration with other departments and across the Marketing and Communications organization.
• Prepare and submit various award submissions for corporate honors and recognitions that elevate brand reputation.
• Maintain a strong working relationship based on trust and respect with teammates from other lanes to ensure brand standards and appropriate media coverage of DaVita events and activities.
• Manage projects with accountability for tactical execution and outcomes.
• Support the development of strategic planning and the execution of long-term efforts to achieve team goals.
• Present to team and stakeholders with support as needed.

Marketing and Communications Specialist

• Ensure the timely and accurate completion of change requisitions, treatment logs, patient charts, invoices and purchase orders
• Assist patients with transportation arrangements and physician appointments

Accountant

• Prepare and analyze financial statements, including Balance Sheets, P&L, Cash Flows, Capital Account statements, and other manual reports.
• Perform cash management responsibilities including cash flow forecasting, distribution calculations, debt management, and capital call preparation.
• Perform account analysis, prepare journal entries, and conduct legal entity reviews.
• Analyze financial trends in revenue, expenses, accounts receivable, and collections using multiple systems, collaborating with cross-functional teams.
• Develop a comprehensive understanding of Joint Ventures to communicate financial results to operators and partners.
• Serve as a data and analytical partner to clinical, operational, and finance leadership, presenting findings and recommendations to support business strategy.
• Prepare audit schedules and respond to internal and external audit inquiries.
• Understand, evaluate, and document SOX controls, compliance, and regulatory requirements.
• Provide ideas and solutions for process improvements.
• Collaborate with leadership on projects to define scope, manage risks, and ensure timely delivery.
• Respond to ad-hoc questions and reporting requests.
• Facilitate effective meetings, leading discussions with the team, field operators, and JV partners.
• Collaborate with outsourced partners (Accenture) to meet operational goals.
• Act as a Champion for a designated accounting process (e.g., NCI, Equity Earnings).

Senior Accountant

• Change Advocacy: Drive awareness and understanding for change management across Team Kinetic and ROPS
• Develop Change Plans: Align change management strategies with projects
• Teammate Readiness: Lead "Teammate Readiness" calls and workshops to prepare teammates and leaders for upcoming milestones
• Feedback Analysis: Analyze engagement survey responses and feedback to identify themes, resistance, or areas where teammates need more support
• Strategic Planning: Advise leadership on rollout timing to minimize teammate disruption
• Draft and Manage Communications: Create and distribute targeted email communications for various phases of project rollouts
• Coordinate Review Cycles: Facilitate the review of communication content with leadership and stakeholders to ensure accuracy before distribution
• Feature Highlights: Create "feature highlight" emails to educate frontline staff on new system automations and capabilities
• Resource Management: Create and maintain workspaces to house change and project materials
• Change Champion Execution: Organize and lead meetings for "Change Champions" to support peer-to-peer adoption
• Cross-Functional Liaison: Work closely with Stakeholders, Product/IT leaders, and Project teams to drive forward change and long term adoption success
• Meeting Facilitation: Facilitate status meetings, post-deployment feedback sessions, and readiness workshops

Change Analyst – ROPS

• Collaborate and partner with OCMO and other teams to evaluate clinical performance and determine appropriate clinical programs to positively impact outcomes
• Analyze data and provide insights to tell a meaningful story and support decision making
• Interface with numerous teams to include: OCMO, Physician Experience, Physician Education, Patient Education, Patient Experience, Clinical Education, Clinical Analytics, Home, IKC, Field, IT, CWOW, CMT, Compliance, Legal, Policies and Procedures (P&P) committee as appropriate
• Organize follow up, documentation, and tracking to ensure progress and proactively identify risks and opportunities
• Manage and coordinate new initiatives from idea generation to implementation: new clinical program/ initiative design and development, training and communication materials development, pilot facilities support (training, communication, tracking and follow-up), pilot results review and evaluation, development of field and physician communications, training tools and the facilitation of Village wide implementation
• Provide day to day leadership, direction, and guidance for GCAMs/CAMs
• Other duties as assigned

Senior Manager, Clinical Programs

Human Resources

• Accountable for leading and implementing the human capital strategy in our business units.
• Responsible for leading and coaching manager and above teammates up to executive leaders within the company.
• Responsible for providing strategic HR support and guidance to our organization.
• Work closely with department leaders (manager+) and teammates to ensure effective HR solutions and initiatives that align with business objectives.
• Identify and work towards key priorities through executing our human capital strategy.
• Serve as a trusted advisor/coach to leaders, providing guidance on HR initiatives and partnering with them to develop and implement HR strategies that support business objectives.
• Collaborate with operational leaders to identify and address employee development needs, including training, coaching, and performance management.
• Monitor and tracks progress of key talent actions within the business.

Strategic Human Resources Business Partner

• Partner with the Director of Transformation and senior leadership to execute the Transformation team’s strategy and support project portfolio delivery.
• Leverage a hypothesis-based approach to identify and validate opportunities in the People space (e.g., retention, engagement, org design, training) and translate them into actionable project plans.
• Lead specific workstreams within enterprise-wide, cross-functional initiatives to improve teammate retention, experience, and effectiveness.
• Apply continuous improvement and project management tools (e.g., Lean Six Sigma) to structure, design, and implement process improvements.
• Oversee and conduct the team’s analytics, including financial modeling and tracking ongoing project metrics to ensure success.
• Prepare and present compelling findings and updates to leadership and cross-functional stakeholders.
• Effectively manage relationships with cross-functional partners and influence peers to drive project momentum.
• Leverage technology to solve key People Services inefficiencies and help streamline existing processes for teammates.
• Manage project resources and priorities to ensure timelines and deliverables are met. Provide coaching, mentorship, and development to direct reports and project team members.
• Embody DaVita’s core values on a daily basis.

Manager, Transformation

Project Manager

• Applies subject matter expertise in CVC removal process and Adequacy management
• Collaborates with key teams across the Village to drive critical clinical quality measures for patients.
• Partners closely with Clinical Services teams to understand their needs and support, as needed, to meet quality measure goals
• Develops communications to support the team’s clinical strategy
• Has the ability to understand complex program eligibility rules and analyze data to drive results
• Presents comfortably and compellingly to senior audiences
• Works closely with teammates in the field and develops long-standing relationships with operators and clinicians
• ~10% travel may be required

Program Manager, Clinical Support

Senior Manager, Regional Operations

Manager, PD Retention

Director of Recruiting – Leadership Development Program

Director, Product – Revenue Operations

Recruiter, Clinical

Administrative Assistant

Marketing and Communications Specialist

Administrative Assistant

Senior Accountant

Change Analyst – ROPS

Senior Manager, Clinical Programs

Strategic Human Resources Business Partner

Manager, Transformation

Project Manager – IKC Clinical Programs