Care Coordinator – IKC

DaVita Kidney Care

Care Coordinator managing complex patient care at DaVita, collaborating with medical teams. Ensuring patients navigate their chronic conditions for optimal health outcomes.

Posted 7/16/2026full-timeTaylorsville • Utah • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $23 per hour},Website

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in coordinating patient care, managing confidential information, and utilizing electronic medical records. Excels in communication and organizational skills to enhance patient satisfaction and service excellence.

Highest-signal resume keywords

Patient Care CoordinationElectronic Medical Records (EMR/EHR)Microsoft Office ProficiencyStrong Verbal CommunicationOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient ReferralsNon-Clinical ScreeningsDocumentation ManagementTime ManagementCare Coordination

Soft Skills

Interpersonal SkillsCommunication SkillsDiscretion and JudgmentAutonomyCollaboration

Tools & Technologies

Microsoft ExcelMicrosoft Outlook

Certifications & Qualifications

CNAMA

Industry Keywords

Healthcare SettingDialysis ClinicPatient SatisfactionService ExcellenceProfessional Office Environment

About the role

Key responsibilities & impact

Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
Communicate directly with patients in a timely and professional manner
Maintain accurate, complete, and confidential documentation
Demonstrate exceptional two-way communication, both oral and written
Act in alignment with DaVita’s mission and values to deliver high-quality patient care

Requirements

What you’ll need

High school diploma or GED required
2+ years of experience in a professional office environment
Ability to handle confidential information with discretion and sound judgment
Strong verbal communication skills
Proficiency in Microsoft Office, Excel, and Outlook
Proficiency with electronic medical records (EMR/EHR)
Excellent interpersonal and communication skills with the ability to educate patients and families during stressful situations
Strong organizational and time-management skills with the ability to prioritize multiple urgent referrals
Commitment to service excellence and patient satisfaction
Ability to work autonomously while collaborating effectively with the team
Home workspace must provide a quiet, private environment with reliable high-speed internet
Preferred Qualifications: 1–3 years clinical medical office experience, CNA or MA experience, experience coordinating care, experience working in a hospital, dialysis clinic, physician office, health system, or other healthcare setting.

Benefits

Comp & perks

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.