Care Coordinator, Intermediate

DaVita Kidney Care

Care Coordinator at DaVita helping complex patients navigate chronic conditions and coordinating care with healthcare teams. Hybrid role in East Texas-Lousiana, assessing patient needs and connecting with resources.

Posted 7/17/2026full-timeHouston • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while coordinating patient care and managing referrals. Proficient in Microsoft Office and experienced in maintaining confidential documentation in a clinical setting.

Highest-signal resume keywords

Patient Care CoordinationStrong Verbal CommunicationMicrosoft Office ProficiencyElectronic Medical Records ExperienceConfidential Information Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care CoordinationNon-Clinical ScreeningsReferral ManagementCare ManagementDocumentation Maintenance

Soft Skills

Exceptional CommunicationDiscretion and Sound JudgmentService Excellence CommitmentAutonomous Work AbilityTeam Collaboration

Tools & Technologies

Microsoft OfficeExcelOutlookElectronic Medical Records

Certifications & Qualifications

High School DiplomaGEDCNAMA

Industry Keywords

Patient SatisfactionConfidentialityInsurance PayersClinical Medical Office ExperienceDirect Patient Care

About the role

Key responsibilities & impact

Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
Communicate directly with patients in a timely and professional manner
Maintain accurate, complete, and confidential documentation
Demonstrate exceptional two-way communication, both oral and written
Act in alignment with DaVita’s mission and values to deliver high-quality patient care

Requirements

What you’ll need

High school diploma or GED required
2+ years of experience in a professional office environment
Ability to handle confidential information with discretion and sound judgment
Strong verbal communication skills
Proficiency in Microsoft Office, Excel, and Outlook
Prior experience with Electronic Medical Records preferred
Commitment to service excellence and patient satisfaction
Ability to work autonomously while collaborating effectively with the team
Home workspace must provide a quiet, private environment with reliable high-speed internet
Preferred Qualifications: 1–3 years clinical medical office experience CNA or MA experience is a plus Experience coordinating care (referrals, care management, etc.) Familiarity navigating insurance payers Experience in direct patient care or support Prior medical office environment experience

Benefits

Comp & perks

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.