DaVita Kidney Care

Product Designer

• Design apps (desktop, web, mobile) for physicians and teammates to help them manage, treat, and improve the lives and the care of their patients
• Dive into a problem space, ask the right questions, and advocate for the needs of the user within the design process
• Communicate the needs of the users to stakeholders, designers, project managers, and developers
• Conduct research further upstream in the organization to improve clinical processes and experiment on solutions
• Create & run multiple types of user tests, analyze the collected data, and present the results along with your recommendations and meaningful user insights to all organizational levels with the highest quality.

Senior UX/UI Researcher, Product

Director

• Lead a team of directors, analysts and business partners to develop comprehensive strategic solutions
• Influence the operational leaders to execute on the strategy
• Work on new growth and innovation opportunities for our value-based care business
• Develop and launch new initiatives (internal start-ups) to strengthen our operating model
• Partner with Corporate Development to identify M&A opportunities

Senior Director, Value-Based Care Strategy

Manager

• Support Infection Prevention Director with projects, including managing processes, driving the right set of analyses, and presenting the conclusions to leadership
• Build strong relationships with internal partners (Infection Prevention, Operations, Risk, Clinical Support, IT, etc.) and external vendors
• Full life cycle of process development: define gaps between current state and optimal state, determine needs to overcome gap, and execute to achieve optimal state
• Create and manages individual work plan and contributes to overall project plan
• Develop and improve credible and pragmatic analytical approaches and frameworks; uses continuous improvement tools when appropriate
• Manages and drives strategic and operational initiatives in collaboration with cross-functional teams of clinical, operational, and senior business leadership
• Develops and communicates project scope, timeline, plan, and resource requirements
• Creates, implements, and drives adoption of processes and solutions to further clinical and business outcomes
• Oversees and manages Analyst, Clinical Operations project portfolio; provides coaching and project sponsorship, removes barriers as necessary
• Successfully manages relationships with leaders and clinical teammates at all levels, and influences diverse group of stakeholders through effective communication and strong interpersonal skills
• Communicates project status updates and needs to senior leadership; prepares, reports, and manages against targets/goals including scope, schedule, metrics, and revenue
• Supports divisional leadership in managing goal tracking, scorecards, project portfolio management, business reviews, and supporting projects
• Oversees division-wide growth initiatives
• Draws upon continuous improvement tools to structure and incubate improvement opportunities

Clinical Programs Senior Manager

Administrative Assistant

• DaVita is looking for a Clinical Administrative Assistant that is also an Experienced Dialysis Tech to serve our patients at our Meadowhawk Dialysis in Marysville, OH. Must Be An Experienced Certified Dialysis Technician!
• This is a dual role - Shifts will range between 8hrs (AA) and 12hrs (PCT) and will potentially float to other clinics in the region.
• Expected Schedule: Will vary depending on clinic needs can start as early as 4:00am when working as a dialysis tech and as early as 7:00am when working as an AA.
• This role is a Dual Role that will sometimes require Floating to other clinics in the region
• Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation by climbing our clinical ladder.

Dialysis Administrative Assistant – PCT

Operations

• Own logistical coordination for delivery of high complexity learning programs
• Determine and execute planning, scheduling, enrollments, logistics, communications, coordination of learning
• Analyze performance metrics and analytics related to the curriculums managed
• Identify, prioritize and design solutions for curriculum improvements
• Manage budgeting, booking, material preparation, and expenses for live learning events
• Manage technology setup and delivery for virtual events

Program Lead – ROPS

• Research and resolve high complexity collection account balances according to DaVita policies
• Provide ongoing training and guidance for Revenue Specialist teammates
• Perform data trending analysis and quality assurance reviews
• Review weekly and monthly key metrics to identify trends and areas of focus
• Identify payer trends and resolve billing or claim exceptions
• Escalate issues as needed and provide recommendations
• Act as resource for teammate’s questions and assist with issues
• Train new teammates and identify training opportunities
• Recommend changes on collection teams, tools, policies and procedures

Revenue Lead, ROPS

• Provides direct oversight and analysis of facilities maintenance/property management for building operations of dialysis centers in two (2) assigned geographic areas.
• Accountable for center improvements, repairs, and maintenance of about 500-700 locations with an approximate annual budget of $40M.
• Directs capital and operational expense projects which include interior and exterior construction renovations, smaller refresh projects, and repairs, among others to enable clinical operations.
• Key component is cross functional collaboration with all (Real Estate (Genesis)) lanes and other departments to enable informed decisions about the portfolio.
• Oversees approximately 50 outsourced individuals and could oversee (1) direct report.
• Analyzes facility needs, prioritizes capital and opex projects/work orders in collaboration with Operation’s senior management, and service partners.
• Reviews and approves expenditures for capital renovation projects, signs contracts, and approves invoices.
• Analyzes and approves capital expenditures variances for construction projects.
• Ensures appropriate actions to anticipate and correct unsatisfactory operating results.
• Delivers results within allocated budgets.
• Provides monthly reports to Palmer Directors and Vice Presidents including monthly performance and metrics.
• Performs clinic assessments to examine external and internal building structures; evaluates overall physical conditions and quality scores.
• Ensures compliance with maintenance strategies and protocols to maintain buildings and mechanical equipment.
• Assists in formulating annual operating and capital budgets; monitor budgets for reasonableness and corporate compliance.
• Performs other tasks or projects as required.
• Participates in department/company meetings in person as required to develop meaningful relationships with Team and Operations and is a team player to internal and outsourced partners.
• Leads and navigates ambiguous situations to deliver results and operates within a 100% matrix organization.

Director, Facilities Management

Analyst

• The Epic Analyst III – Prelude & Cadence is responsible for the design, build, testing, and long-term support of the Epic Patient Access applications (Cadence, Prelude, Referrals, and Real-Time Eligibility (RTE))
• Supports DaVita’s Integrated Kidney Care (IKC) build within the DaVita’s instance of Epic, serving as a primary liaison between business operations, front-desk stakeholders, and the technical team
• Translate operational requirements into system functionality, focusing on streamlining patient scheduling, registration efficiency, insurance verification, and referral management to improve patient access and financial clearance workflows
• Partner with the Product Manager and Designer during sprint refinement to validate technical feasibility and ensure user stories meet the Product model before build begins
• Lead the translation of broad product opportunities into development-ready Epic technical specifications
• Execute Epic Feature Discovery and build rapid Proof of Concepts (POCs) in non-production environments to validate hypotheses and test desirability with users before committing to full-scale implementation
• Lead the configuration, build, and maintenance of Cadence (Scheduling) and Prelude (Registration) modules
• Collaborate with operational and patient access subject matter experts (SMEs) to analyze current state workflows and design future state processes that align with best practices for centralized scheduling, front-desk registration, and check-in/check-out efficiency
• Participate in application governance and design authority processes to ensure consistent, scalable, and compliant build across scheduling and registration workflows
• Configure and support tools such as Referrals, Authorizations, and Registration Workqueues to support financial clearance initiatives and prevent downstream denials
• Troubleshoot and resolve complex system issues, identifying root causes and implementing robust solutions
• Maintain accurate and up-to-date system documentation, including build trackers, test scripts, and workflow diagrams
• Support the IKC implementation onto the DaVita Epic instance by participating in project milestones, including design sessions, dress rehearsals, cutover planning, go-live and post-live stabilization support.
• Build strong partnerships with operational stakeholders and IKC Product to ensure the system meets business goals and regulatory requirements.

Epic Analyst III

Account Manager

• Consistent outreach to discharge planners
• Identify opportunities to grow as provider of choice through relationship building
• Partner with internal field teammates to optimize the admission process
• Support a smooth and seamless discharge experience for patients
• Develop comprehensive knowledge of local market

Hospital Account Manager

• Lead the end-to-end migration of legacy reporting into dynamic, high-impact Tableau dashboards.
• Shift the team’s output from "what happened" to "why it happened."
• Transition the existing analyst team to becoming Data Storytellers.
• Act as the primary "translator" between the business and our Data Management and Data Product teams.
• Drive the "last mile" of analytics ensuring the business changes its behavior.

Director, Analytics – Reporting

• This position functions autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for ESRD and CKD patients.
• This position provides coordination of care between the patient, family, physician, provider and care teams, the community, and Regional Operations Manager.
• The DaVita IKC Nurse position is for the Fairfax/Alexandria region, and is a hybrid remote/field-based position.
• Field based positions require home offices and travel to dialysis centers in designated geographic area.
• Telephonic positions that are remote will require home offices.

RN Case Manager, Registered Nurse

• Develop and maintain relationships with insurance companies
• Act on behalf of DaVita to collect payment from insurance companies on outstanding patient balances
• Research and resolve problem accounts as needed
• Maximize collections to achieve collection performance goals
• Identify trends and perform root cause analysis on unpaid and underpaid claims
• Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor
• Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives

Revenue Specialist II

• Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes.
• Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards.
• Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns.
• Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed.
• Complete action plans with team members, focusing on clinical drivers and patient safety concerns.
• Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching.
• Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles.
• Perform other duties as assigned.

Clinical Services Manager – MCS

• Lead all acute/inpatient services across Louisiana with oversight of operations and complete accountability for approximately $20-$50MM P&L.
• Provide strategic and tactical leadership, counsel, and direction to the field management of hospital accounts to ensure patient care.
• Identify and develop strategic growth opportunities and monitor division performance.
• Manage financial and revenue growth, operations, labor management, contract management, and clinical outcomes.
• Create a team powerhouse with 3-7 direct reports to inspire quality care.
• Develop and execute strategic operating plans and goals for assigned division facilities.

Regional Operations Director – Inpatient Services

Product Manager

• Define vision, strategy, and OKRs for product area
• Execute product vision across multiple applications
• Manage product roadmap and conduct user interviews
• Capture user feedback and evaluate feature potential
• Partner with UX and Research Teams to design solutions