Processing patient insurance information through the patient intake process
Collecting payment on outstanding patient balances
Resolving credits when overpayments are received from payers and refunds need to be issued
Communicating with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
Responding timely and accurately to payer communications
Collaborating with other revenue operations teams to ensure seamless processes across teams
Partnering with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
Maintaining current patient account information at all times
Maintaining confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
Requirements
High school diploma or equivalent
Basic computer skills and proficiency in MS Word, Excel, and Outlook
Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states
Knowledge of medical billing and reimbursement practices
Usage of DaVita billing and reimbursement systems
Basic medical reimbursement terminology
Basic knowledge of healthcare reimbursement accounting principles
Benefits
Flexible scheduling
Fun and positive work environment
Competitive “pay for performance” pay structure
Generous PTO and comprehensive benefits package
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.