Navia Benefit Solutions, Inc.

Custodial Operations Manager

Navia Benefit Solutions, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, Colorado, Florida, Illinois, Kansas, Minnesota, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Pennsylvania, South Dakota, Tennessee, Texas, Utah • 🇺🇸 United States

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Salary

💰 $90,000 - $120,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage the client banking relationship and client banking processes
  • Expert understanding online banking systems
  • Manage set up of new users, new accounts and administration systems
  • Oversee production of daily online transactions (working through banking administrator role)
  • Troubleshoot escalated banking discrepancies that need research
  • Manage all banking activity controls (operational and security)
  • Monitor quarterly analysis fees
  • Manage and perform bank and plan account reconciliation process, reconciling the underlying bank account or cash account to the corresponding operational administration system of record.
  • Ensure that effective accounting controls and reconciliation processes are in place for all service areas within Navia.
  • Develop and monitor financial controls for all banking transactions and approval processes.
  • Proactively provide insights to improve operational processes to ensure accurate reconciliation.
  • Support SSAE 18 SOC 1 audit by managing banking controls and responding to audit requests.
  • Develop and oversee ongoing audit controls to ensure that banking processes are being performed and maintained in a manner that minimizes reconciliation issues.
  • Manage the Financial Services/ Custodial Operations Associates, Team Lead, and Offshore support staff, including coaching and development and accountability for day-to-day tasks.

Requirements

  • Bachelor’s degree in business or accounting or commensurate banking experience
  • Online banking system transaction processing
  • Management or supervisory experience
  • General accounting and bank account reconciliations
  • Familiarity with financial or banking controls and procedures
  • Experience with QuickBooks (extensive knowledge is +) and Microsoft Excel, Word and Outlook
  • Strong written and verbal communications skills
  • Excellent attention to detail and critical thinking skills
  • Adaptable, ability to pivot in fast-changing environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
online banking systemsbank account reconciliationfinancial controlstransaction processinggeneral accountingaudit controlsbanking activity controlsreconciliation processestroubleshootingcoaching
Soft skills
communication skillsattention to detailcritical thinkingadaptabilitymanagement experiencesupervisory experience
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