Carvana

Operations Team Lead – Training

Carvana

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

About the role

  • Develop a team of future leaders!
  • Share creative ideas to strengthen training programs, strategies, and materials for Sell To Carvana Advocates, Team Leaders, and Managers
  • Identify skills gaps during and/or after training classes; partner to develop training material to address any skills gaps
  • Coordinate all assigned projects, ensure projects are completed by target deadlines, and provide project status updates to management.
  • Assist in maintaining a high level of employee morale by exhibiting a positive disposition and living our Carvana values
  • Explore and implement innovative training techniques, including those leveraging Artificial Intelligence to enhance learning
  • Other duties as assigned.

Requirements

  • Bachelor's degree in Training & Development, Business Marketing, Communications, Psychology, Education, or a related field required.
  • 3-5+ years of experience in training, adult learning, or a related area; final level determined based on experience.
  • 3+ years of leadership experience in customer-facing team environments and experience leading and developing other People Leaders.
  • Demonstrated ability to drive operational efficiency with a strong sense of urgency.
  • Excellent communication, including written, oral, facilitation, and presentation skills, specifically with stakeholders.
  • Flexible, creative, and innovative, with the ability to manage responsibilities and priorities in a fast-paced, growth-oriented, and time-critical environment.
  • Solid organization, project management, and planning skills.
  • Strong abilities in dealing with ambiguity, problem-solving, critical thinking, and being analytical.
  • Solid understanding of adult learning methodologies, learning management systems, and training delivery platforms.
Benefits
  • Health insurance
  • 401(k) plan
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
adult learning methodologiestraining delivery platformsproject managementoperational efficiencyanalytical skillsproblem-solvingcritical thinking
Soft skills
leadershipcommunicationcreativityflexibilityorganizationtime managementpositive disposition
Certifications
Bachelor's degree in Training & DevelopmentBachelor's degree in Business MarketingBachelor's degree in CommunicationsBachelor's degree in PsychologyBachelor's degree in Education
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