Operations Team Lead – Training
Carvana
Senior Imaging Operations Manager
Iron Mountain
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Maryland • 🇺🇸 United States
Visit company websiteSalary
💰 $104,800 - $139,700 per year
Job Level
Senior
About the role
- Responsible for overall Positive Employee Experience, Customer Satisfaction and Safety within the specific market(s).
- Provides leadership on all aspects of Operational Excellence and Service Level Agreements.
- Oversees communication regarding day-to-day challenges/concerns from all sites providing Imaging Operations for Customers and other Government Imaging across the United States.
- Responsible for the effective management of budget and personnel; accountable for the quality and timely delivery of contractual items.
- Ensures that all required resources including labor, service standards, computer time, supplies and facilities are available for program operations.
- Manages programs including task deficiency identification, project design, development and execution; maintains close liaison with the customer.
Requirements
- 5+ Years Management experience preferably in Operations, Sales, Federal Contracting or Imaging Center preferred
- Strong organization and planning skills for teams larger than 175 employees.
- Experience in data reporting for trending, billing and production goals.
- Skills - Strong organizational and planning; develop and implement strategic plans to meet service level agreements; clear and effective communication (written, oral & presentation) for both internal teams and customers; time management; and effective management skills, including proven ability to lead and motivate people.
- Proficiency in computer skills in a PC environment including Microsoft Word, Power Point, Outlook and Excel.
- Must be willing and able to obtain a Public Trust Clearance. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data reportingbudget managementproject designproject developmentproject executionservice level agreementscontractual item delivery
Soft skills
leadershiporganizational skillsplanning skillscommunication skillstime managementteam motivation
Certifications
Public Trust Clearance
