Carvana

System Administrator

• Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV).
• Communicate with internal and external users and vendors on project timeline and completions.
• Deal with anything that is powered (wired or wireless)
• When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users.
• Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves.
• Document solutions to new problems and share them with the rest of the team.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security.
• Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices.
• Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms.
• Participate in hardware refresh project assigned to Carvana locations
• Participate in providing internal business support by resolving escalation requests and provide technical support when requested.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA.
• Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade.
• Maintain inventory for all infrastructure related hardware in the Carvana inventory System.
• Document solutions for new problems in Jira.
• Ability to participate in an on-call rotation and after hours work when needed

Systems Administrator – Field Services

Operations

• Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite.
• Quickly identify bottlenecks that affect site throughput and efficiency. Conduct root cause analysis, develop action plans, and execute with the site leadership team and associates.
• Conduct weekly site performance reviews with Senior leadership, reporting on performance versus targets, challenges, and countermeasures.
• Guide daily site manager huddles to establish the day’s tone and priorities.
• Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.
• Foster growth and development in our managers populations by supporting Development Plans and providing regular competency-based feedback.
• Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
• Uphold Carvana operating standards and processes.
• Ensure compliance with all health, safety and loss prevention guidelines.

Operations Manager

• Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite.
• Quickly identify bottlenecks that affect site throughput and efficiency. Conduct root cause analysis, develop action plans, and execute with the site leadership team and associates.
• Conduct weekly site performance reviews with Senior leadership, reporting on performance versus targets, challenges, and countermeasures.
• Guide daily site manager huddles to establish the day’s tone and priorities.
• Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.
• Foster growth and development in our managers populations by supporting Development Plans and providing regular competency-based feedback.
• Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
• Uphold Carvana operating standards and processes.

Carvana

Systems Administrator – Field Services

Operations Manager

Operations Manager

Operations Manager – Northeast Region

Operations Manager – Northeast Region