David Kennedy Recruitment Ltd.

Account Manager, Korean

David Kennedy Recruitment Ltd.

full-time

Posted on:

Origin:  • 🇲🇹 Malta

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Job Level

Junior

About the role

  • Serve as the main point of contact for assigned clients.
  • Build and maintain long-term client relationships to ensure satisfaction and retention.
  • Support onboarding processes and guide clients through integrations, launches, or implementations.
  • Collaborate with internal teams to deliver timely solutions that address client needs.
  • Share and communicate relevant updates, offers, or promotions with clients.
  • Identify opportunities to expand client engagement through upselling or cross-selling.
  • Provide regular performance updates, reports, and insights to clients and management.
  • Stay informed about industry trends and market developments to advise clients proactively.
  • Address and resolve client issues promptly to maintain high service standards.
  • Represent the company at industry events and client meetings when needed.

Requirements

  • Native/fluent in Korean (C1), both oral and written.
  • Fluent in English (B2)
  • Essential to have 1–2 years of experience in Account Management within iGaming industry.
  • Demonstrated ability to build strong client relationships and contribute to account growth.
  • Excellent interpersonal, communication, and negotiation skills.
  • Strong commercial awareness with good analytical and problem-solving abilities.
  • Proficiency in Microsoft Office Suite; familiarity with CRM or project management tools is a plus.
  • Proactive, adaptable, and professional work approach.
  • Willingness to travel for client meetings or industry events.