Datavant

Director

• Own cloud account strategy and governance
• Define and enforce infrastructure guardrails
• Own enterprise network architecture and connectivity
• Oversee physical office infrastructure
• Provide senior leadership for VDI platforms
• Own the infrastructure integration playbook for acquisitions
• Build and lead the infrastructure engineering organization

Director of Infrastructure

Client Partner

• Build and maintain strong relationships with customers and partners. Focus on transformational outcomes that make an impact for various stakeholders across the ecosystem.
• Hold ultimate responsibility for bookings and revenue generation for your assigned accounts.
• Collaborate with cross-functional experts across Datavant in the strategic sales processes from lead generation to close, including presenting value propositions, identifying and addressing partner needs, negotiating business terms, and executing contracts.
• Leverage deep knowledge of your client’s organizational structure and initiatives to discover new business opportunities for Datavant solutions.
• Gather valuable feedback from customers and partners on pricing, market challenges, innovation and the competitive landscape.
• Collaborate across the Datavant organization to achieve personal goals, team objectives and company milestones.

Client Partner, Pharma

• Build and maintain strong relationships with Ecosystem customers and partners - including data sources, data aggregators, and enterprises. Focus on transformational outcomes that make an impact for various stakeholders across the ecosystem.
• Hold ultimate responsibility for bookings and revenue generation for your assigned Ecosystem accounts.
• Effectively position and sell Datavant’s full product portfolio - including connectivity infrastructure, privacy-preserving linkages, data licensing, and RWE solutions - to meet client needs.
• Collaborate with cross-functional experts across Datavant in the strategic sales process from lead generation to close, including presenting value propositions, identifying and addressing partner needs, negotiating business terms, and executing contracts.
• Leverage deep knowledge of your client’s organizational structure and initiatives to discover new business opportunities for Datavant solutions.
• Monitor and manage pipeline health, forecasting accuracy, and deal velocity using CRM and analytics tools.
• Gather valuable feedback from customers and partners on pricing, market challenges, innovation, and the competitive landscape to inform team strategy and product positioning.
• Stay informed on market trends, competitive dynamics, and customer feedback within the Ecosystem segment to guide account strategy.
• Collaborate across the Datavant organization — including Marketing, Product, Solutions, and Delivery teams - to achieve personal goals, team objectives, and company milestones.

Client Partner, Ecosystem

Product Operations

• Own the inbound issue queue (Jira): classify, prioritize, and route every ticket using a combination of judgment and AI-assisted tooling
• Use AI to accelerate intake review: summarize tickets, detect duplicates, suggest classifications, and flag missing information before routing to Engineering
• Enforce SLA discipline and keep status current across CS, Retrieval Ops, and Engineering
• Identify recurring error types, onboarding gaps, and systemic issues across the portfolio — and as we expand to new product lines
• Use AI tools to surface patterns across large ticket volumes faster than manual review allows
• Drive insights and influence decision-making using data about customer pain points
• Become the go-to internal expert for Client Success, Sales, and Ops turn to when they need to understand how something works or why something may not be working as expected
• Act as the communication layer between Client Success, Retrieval Ops, and Engineering on issue status and coordinate resolution.

Product Operations – Enablement Manager

Salesforce Developer

• Serve as the trusted technical advisor across business, product, and engineering
• Own and enforce enterprise-level solution standards
• Lead discovery workshops and requirements sessions
• Own end-to-end solution design across initiatives
• Assess and recommend the right mix of Salesforce capabilities
• Design integration approaches between Salesforce and enterprise systems
• Define and maintain solution design standards and documentation practices
• Drive cross-cloud solution architecture
• Evaluate and architect Salesforce-native AI capabilities
• Mentor team members on solution design thinking

Salesforce Solutions Architect

Implementation Specialist

• Manage the end-to-end process of setting up Datavant clients with digital products solutions, including managing internal and external project team members to hit project milestones and deliverables.
• Own the technical configuration, project management, integrated testing, technical troubleshooting, and change readiness activities throughout the project.
• Act as a technical and product expert as issues and questions arise throughout the implementation process.
• Ensure success of digital products for our clients and business operations units, gaining a deep understanding of the healthcare providers’ medical records systems and workflows.
• Provide exceptional client service and support, constantly considering ways we could better serve clients through new features, use cases, and products.
• Identify and support automation of repeatable implementations and customer support processes.
• Provide continual feedback to the Product team on how we can improve our product suite.
• Partner with the Sales and Services teams in shaping and closing deals, providing your technical support, product vision, and expert perspective.

Product Implementation Consultant – I

Payroll

• Assist with the daily payroll operations for a complex, rapidly growing organization of over 10,000 employees.
• Answer employee questions concerning payroll related manners (i.e. paychecks and W-2s).
• Assist with keeping tax records up to date and accurate.
• Assist with tax research when needed.
• Stay up to date with U.S. payroll regulations, payroll tax laws, and compliance requirements, ensuring adherence to all applicable laws and regulations and timely payroll tax setup and filings.

Payroll Coordinator

Engineering Manager

• Lead and manage a team of product security engineers
• Stay hands-on: contribute to architecture, design, and code reviews
• Own end-to-end delivery for product security systems
• Define, manage, and maintain the team’s Jira backlog
• Balance your team’s workload across feature delivery, system stability, security maintenance
• Design and implement backend services in Golang and frontend components in JavaScript/TypeScript
• Drive engineering quality through observability, testing strategy, CI/CD integration
• Partner with other engineering teams to ensure integration
• Communicate clearly and consistently with your team and leadership
• Leverage AI-assisted engineering tools to accelerate development
• Own compliance, security posture, and system quality for your team’s products

Product Security Software Engineering Manager

Customer Support

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries in a high call volume, fast-paced environment following established processes and guidelines.
• Interact with customers via telephone, email, and online chat to answer product-related questions, resolve standard issues, and provide basic education on respective portal and product workflows.
• Accurately document customer interactions, inquiries, issues, and resolutions in designated systems.
• Identify issues that require additional expertise and appropriately escalate to senior representatives or specialists.
• Make outbound telephone and email contacts to customers to provide updates, education, and support issue resolution.
• Follow defined workflows, scripts, and quality standards to ensure consistency and compliance.
• Communicate and coordinate with colleagues and team leads as needed to support customer needs.
• Actively participate in training, coaching, and feedback sessions to build product knowledge and customer service skills.
• Provide feedback on customer experience challenges and opportunities for improvement.
• Perform other related duties as assigned.

Customer Experience Representative I

Performance Marketing

• Support the execution of integrated marketing campaigns across digital and offline channels, including email, web, social, events, paid media, and sales enablement
• Partner with Integrated Marketing, Sales, and Audience teams to coordinate campaign timelines, deliverables, and go-to-market plans
• Assist in developing campaign briefs, messaging, and assets aligned with target audiences and commercial priorities
• Coordinate with internal stakeholders and external vendors to ensure campaigns are delivered on time and meet quality and compliance standards
• Help manage campaign assets and ensure proper distribution across channels (e.g., sales materials, email content, landing pages)
• Track and report on campaign performance, including engagement, lead generation, and pipeline contribution
• Work with digital and ops teams to monitor campaign metrics and identify opportunities for optimization
• Support field marketing initiatives such as trade shows, webinars, and provider-facing events
• Maintain campaign documentation, calendars, and workflows to ensure visibility and alignment across teams
• Contribute to testing and experimentation efforts to improve campaign performance over time

Marketing Campaign Manager, Life Sciences

Infrastructure Engineer

• Using Infrastructure as Code tools and mindset, automate the deployment of the environments we provide to our application teams and business units
• With an emphasis on networking, directly support platform engineering partners and application development teams in troubleshooting, provisioning and maintaining various enterprise infrastructure services
• Deploy, maintain, and optimize network infrastructure in Azure, AWS, & GCP
• Configure and manage virtual networks and subnets
• Design, deploy, maintain, evolve, and optimize VDI platforms and their underlying network, compute, and storage dependencies
• Work closely with Security and Compliance to ensure security framework adherence (SOC2, Hi-Trust, FEDRAMP etc.)
• Drive transformation and standardization of our foundational infrastructure services as the environment evolves and the business grows.

Senior Cloud Infrastructure Engineer – VDI

Consultant

• Review medical records and assign accurate codes for diagnoses and procedures.
• Assign and sequence codes accurately based on medical record documentation.
• Assign the appropriate discharge disposition.
• Abstract and enter the coded data for hospital statistical and reporting requirements.
• Communicate documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution.
• Maintain a 95% coding accuracy rate and a 95% accuracy rate for APC assignment and meet site-designated productivity standards.
• Be responsible for tracking continuing education credits to maintain professional credentials.
• Attend Datavant Health sponsored education meetings/in-services.
• Demonstrate initiative and judgment in the performance of job responsibilities.
• Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
• Function in a professional, efficient, and positive manner.
• Adhere to the American Health Information Management Association’s code of ethics.
• Be customer-service focused and exhibit professionalism, flexibility, dependability, and a desire to learn.
• Handle a high complexity of work function and decision-making.
• Possess strong organizational and teamwork skills.
• Comply with all HIM Division Policies.

Outpatient Coding Consultant

Full-stack Engineer

• Design, build, and maintain full-stack applications that power Datavant's healthcare data ecosystem
• Deliver exceptional user experiences by partnering closely with product managers, designers, and fellow engineers
• Develop scalable frontend applications, backend services, APIs, and data-driven solutions that support millions of healthcare records and transactions
• Guide technical design decisions and help establish architecture patterns that enable long-term scalability and maintainability
• Mentor engineers and contribute to a culture of technical excellence, ownership, and continuous learning
• Own substantial projects end-to-end, from technical design through implementation, deployment, and ongoing operation
• Drive innovation and deliver valuable solutions that improve outcomes for healthcare organizations and patients
• Share your expertise with the engineering community through technical discussions, mentorship, and contributions to our engineering blog

Senior Full Stack Engineer

Account Manager

• Serve as the primary point of contact for assigned provider accounts
• Own customer satisfaction, retention risk identification, and issue communication
• Translate operational performance into clear, customer-facing narratives
• Lead account planning focused on value realization and renewal readiness
• Collect, document, and triage Voice of Customer (VOC) feedback
• Manage customer-facing escalations and coordinate internal response
• Drive adoption of Datavant workflows, digital tools, and standard offerings
• Maintain accurate account documentation, health indicators, and risk flags

Account Manager, Provider

Operations

• The certified coder reviews, analyzes, and codes diagnostic information in a patient’s medical record based on client specific guidelines for the project.
• The coder will ensure compliance with established ICD-10 CM, DRGs coding guidelines, third party reimbursement policies, regulations, and accreditation guidelines.
• Coders must meet and maintain a 95% coding accuracy rate.
• Any other task requested by management.