Datavant

Client Partner

• Maintain a defined engagement cadence based on account tier (e.g., monthly for strategic accounts, quarterly for mid-tier), including proactive outreach, performance reviews, and expansion discussions.
• Build multi-threaded relationships across legal, operations, and administrative stakeholders to reduce single-thread risk.
• Drive organic expansion within the installed base by increasing:
• Net new users within existing accounts (seat growth)
• Net new office/branch/claim locations added inside current client relationships
• Ensure account plans include clear expansion paths (who/where to expand, enablement plan, and next-step commitments
• Onboarding training, and adoption milestones tied to new carrier launches/re-launches.
• Drive improvements that increase utilization of all products within scope and client satisfaction.
• Identify cross-sell opportunities for Field Sales.
• Maintain clean CRM discipline and reporting, ensuring segment scorecards are accurate and actionable.

Client Success Manager – Law Firms

Health Information Specialist

• Schedule: Monday-Friday 8:00am-4:30pm
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

Health Information Specialist I

Attorney

• Own the top-of-funnel motion for ChartSwap Insights — driving qualified signups through SEO, content, paid media, partnerships, and product-led referral mechanics.
• Design and execute lifecycle programs that get new users to first value as quickly as possible.
• Drive sustained product usage through lifecycle email, in-app messaging, feature announcements, and engagement campaigns.
• Translate product usage signals into expansion revenue.
• Own the full lifecycle map — acquisition through retention and expansion.
• Instrument and report on the full PLG funnel — visit, signup, activation, adoption, conversion, expansion.
• Partner closely with Product on roadmap inputs informed by funnel data.

Senior Marketing Manager, Product-Led Growth, Legal & Insurance

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups
• Other duties as assigned.

Data Analyst

• Partner with cross-functional stakeholders to support governance and MDM initiatives aligned to business and operational priorities.
• Own governance workflows and metadata practices for one or more domains, including lineage coordination, dependency tracking, and operational stewardship activities.
• Contribute to governance controls, remediation workflows, and stewardship accountability processes for governed domains.
• Communicate the operational value of governance initiatives through documentation, enablement, and stakeholder engagement.

Data Governance Analyst III

Account Executive

• Provide operational and coordination support for our provider accounts in partnership with Account Managers
• Develop ability to assess customer satisfaction, retention risk identification, and assist with issue communication
• Submission/management of support tickets for issues related to access, IT, site IDs, etc.
• Manage customer-facing escalations as initial point of contact and coordinate internal response via emails, setting up meetings, and follow ups to lead to issue resolution
• Monitor and track outstanding customer issues, escalations and operational requests to ensure timely resolution and communication.
• Assist in successful execution of projects by coordinating activities across IT/Development, Finance, Growth, Operations, and Account Management teams.
• Manage creation/changes to SOPs, workflows, job aids, and operational documentation
• Conduct and review reporting related to KPIs to identify trends, risks, or follow-up opportunities
• Manage provisioning/access for current and new clients during implementation
• Maintain accurate account documentation, health indicators, and risk flags
• Support recurring customer communications including operational updates, issue follow-ups, and outage notifications.
• Identify recurring workflow challenges or operational gaps to create opportunities for process improvement
• Manage billing issue resolution in partnership with Finance
• Other duties as assigned

Account Associate

Strategy

• Partner with L&I LT to define, prioritize, and drive execution of strategic initiatives
• Market and competitive analyses, business case development, investment justification and execution in close partnership with Product, Finance and other stakeholders
• Establish clear plans, milestones, and success metrics to ensure accountable delivery
• Identify risks, dependencies, and bottlenecks early; provide proactive mitigation plans and transparent status reporting across functional stakeholders
• Support strategic planning, investment prioritization, and performance tracking through structured analysis and insights
• Drive or help manage critical cross-functional workstreams tied to top L&I priorities
• Lead efforts to establish and effectively launch / coordinate new products and revenue streams across the L&I vertical representing the commercial and operations teams
• Support the integration of any M&A deals that impact L&I across the full lifecycle of the transaction from initial diligence through deal execution and post close integration
• Coordination across workstreams to ensure focus and accountability
• Build and maintain collaborative partnerships with the full L&I leadership team and all matrixed stakeholders to ensure alignment across all teams

Vice President, Strategic Initiatives

Data Scientist

• Learning all about the core business of information exchange / release of information in healthcare
• Diving deep with customers, sales, customer success, operations, product, data engineering, and business intelligence teams on key reporting, analytics, and productivity measurement needs
• Developing a clear understanding of Datavant’s internal and customer-facing reporting experiences, including Healthsource, Provider Console, and other downstream applications where users consume reporting insights
• Partnering with Data Engineering and Business Intelligence to clarify the operating model for reporting and data products, including how user needs become data requirements, reporting deliverables, dashboard experiences, and roadmap priorities
• Creating and socializing a reporting and data product roadmap that balances customer reporting needs, internal operations needs, dashboard user experience improvements, and Healthsource productivity instrumentation
• Identifying quick-win improvements to existing reporting experiences that help customers and internal teams better understand performance, productivity, status, and opportunities for improvement
• Defining success metrics for reporting adoption, user satisfaction, data quality, dashboard usability, and operational productivity insights

Senior Product Manager, ROI Reporting, Data

Product Manager

• Own the strategy and roadmap for the core ROI platform
• Partner closely with engineering, operations, design, and product leaders
• Ensure that the ROI platform is performant, resilient, observable, and available
• Own key platform health outcomes including application uptime and reliability of integrations
• Create and socialize a clear ROI platform strategy and roadmap
• Prioritize platform investments that unlock high-impact work
• Define success metrics for platform performance
• Ship meaningful improvements to platform reliability and core user experiences
• Establish strong stakeholder communication practices

Senior Product Manager, ROI Platform

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

• Schedule: 8:00am-4:30pm EST, Monday through Friday.
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

Program Manager

• Own the operational coordination of marketing campaigns, tradeshows and events, product launches, webinars, content initiatives, and cross-functional programs.
• Build, configure, test, and deploy email communications in HubSpot, including newsletters, nurture sequences, product announcements, and event communications.
• Help improve operational workflows and team organization across the marketing function.
• Serve as an operational liaison across Marketing, Sales, Customer Success, Product, Design, and external partners.
• Assist with day-to-day operational and administrative support for the marketing organization.
• Organize and maintain centralized project documentation, campaign assets, timelines, and operational resources across tools such as Asana, Hubspot, Airtable, and Google Drive.
• Help drive projects from intake through completion by proactively tracking deliverables, identifying risks or bottlenecks.
• Contribute to building scalable operational foundations for the Legal & Insurance marketing organization.

Marketing Program Manager

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• Provide phone support to patients, providers, and authorized requestors
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Burn medical images to CDs and share images electronically as required
• Support client relationship management through professional communication
• Assist with reporting and administrative duties such as data entry and email
• Ensure compliance with HIPAA, privacy regulations, and facility policies

Datavant

Client Success Manager – Law Firms

Health Information Specialist I

Senior Marketing Manager, Product-Led Growth, Legal & Insurance

Health Information Specialist

Data Governance Analyst III

Account Associate

Vice President, Strategic Initiatives

Senior Product Manager, ROI Reporting, Data

Senior Product Manager, ROI Platform

Health Information Specialist I

Health Information Specialist I

Health Information Specialist

Marketing Program Manager

Part Time Health Information Specialist I

Health Information Specialist, I