Datavant

Analyst

• Manage routine client configurations and non-complex updates.
• Support onboarding and integration for new clients.
• Collaborate with internal teams to ensure configuration changes align with workflow requirements.
• Reduces configuration errors and minimizes rework.
• Maintains system reliability through standardized procedures.
• Define and execute configuration specifications for new and existing customers.
• Collaborate with Sales, Client Success, and Implementation teams to ensure a streamlined onboarding process.
• Help create, document, and maintain configuration processes and templates.
• Communicate key insights and findings to Operations, Product, and Client Success teams.
• Work with Client Success and Support teams to effectively communicate any configuration updates.
• Participate in meetings regularly with managers and cross-functional teams to assess issues and identify improvements.
• Troubleshoot and resolve configuration issues.
• Provide technical support to clients and internal teams for configuration-related issues or challenges.
• Provide regular reports on configuration progress, issues, and resolutions to management and Client Success team.
• Identify and implement improvements to configurations to enhance efficiency and reduce errors.
• Collaborate with Product team to suggest enhancements or new features based on configuration challenges.
• Configuration Success Rate – The percentage of configurations that are successfully deployed and meet client expectations on the first attempt.
• Support Response Time – Average time taken to respond and resolve configuration-related support requests.
• Customer Satisfaction – Satisfaction ratings from clients regarding the quality and timeliness of configuration updates.
• Documentation Quality – Percentage of configurations documented fully and kept up to date.

Tier 2 Applications Analyst

Engineering Manager

• Build, grow, and lead a high-performing team of full-stack engineers delivering patient request, forms, and supporting admin platform capabilities.
• Define and drive the technical vision for scalable, reusable workflows that reduce engineering and operational cost per new provider implementation.
• Partner closely with Product, Operations, Security, and Commercial teams to translate business goals—adoption, turnaround time, efficiency—into measurable engineering outcomes.
• Ensure secure, compliant handling of sensitive health data, embedding strong controls around access, auditability, reliability, and incident management.
• Architect modular, maintainable systems that align with broader provider platform standards and enable long-term scale.
• Improve implementation speed and operational efficiency through automation, tooling, and clear integration patterns.
• Establish and uphold strong engineering practices across CI/CD, testing, observability, and production readiness.
• Be hands-on when needed—guiding critical design decisions, unblocking complex technical challenges, and mentoring engineers into technical leaders.

Engineering Manager – Provider Engineering

Sales Development Rep

• Will drive conversion of accountable care organizations, providers, health technology vendors, innovation centers and group purchasing organizations to adopt Datavant suite of services.
• Work with Marketing, Sales Operations, Client Success, and Client Impact/Implementations Organizations to determine prospects within client base and net new customers.
• Use prospecting strategies (cold calls and emails) to lead initial outreach to prospects for medical group service adoption and chart retrieval conversion candidates.
• Determine value of prospect conversion and prospect’s level of interest/ability to move forward.
• Achieve 100 live interactions per week with medical group administrators, office managers, and managed care staff.
• Schedule discovery meetings for Vice President of Client Success and Prospects.
• Coordinate product demonstrations to new and existing clients.
• Differentiate company competitive edge throughout the sales process.
• Attend and conduct regularly scheduled status and review meetings with geographic zones and the national accounts.
• Provide suggestions for new sales opportunities regarding our software, services, or marketing approach to appropriate management staff.
• Provide status reporting and report management. Strong utilization of SalesForce to include monitoring and documenting member information.
• Participate, as needed, in local and national tradeshows.
• Other duties as assigned.

Sales Development Representative, Provider – West Region

Security Engineer

• Define and evolve the enterprise Edge Defense architecture across cloud-native, CDN-layer, and hybrid environments.
• Lead cross-vertical rollout of standardized WAAP patterns, replacing fragmented or manually managed implementations with automated, enforceable models.
• Drive vendor evaluation, integration, and lifecycle governance for WAAP technologies.
• Establish infrastructure-as-code and policy-as-code frameworks that make secure edge protection the default path for Engineering teams.
• Partner deeply with Platform and Product Engineering during system design to prevent downstream security debt.
• Define and track program-level KPIs for edge protection, including coverage, enforcement maturity, drift reduction, onboarding velocity, and detection quality.
• Mentor and elevate other security engineers in edge and cloud security domains.

Senior Cloud Security Engineer – WAF Specialist

• Own significant portions of our internal system portfolio application end-to-end, including architecture, design, implementation, testing, and operational excellence.
• Partner with the team to define and execute the long-term technical roadmap for the platform, ensuring it scales as a backbone system across multiple teams and initiatives.
• Design and implement backend services in Golang and frontend components in JavaScript for a SPA architecture.
• Build and maintain robust integrations with internal systems and third-party/vendor APIs, including designing resilient data ingestion, normalization, and synchronization workflows.
• Improve the system’s data model, performance characteristics, and reliability as adoption and use cases expand.
• Drive engineering quality: establish patterns for observability, testing strategy, CI/CD integration, and maintainability.
• Identify and lead meaningful refactors, migrations, and architectural improvements as the product matures.
• Conduct thorough pull request reviews and provide direct technical mentorship to engineers contributing to the system.
• Leverage AI-assisted engineering tools (e.g., Claude Code or similar) to accelerate development while maintaining high standards for correctness, security, and maintainability.
• Partner with Product, Security, and Platform stakeholders to ensure the application integrates cleanly with broader organizational workflows and technical systems.

Senior Product Security Software Engineer

Operations

• Drive the planning, execution, and delivery of cross-functional initiatives that align with company priorities and accelerate growth.
• Identify opportunities to streamline operations, improve efficiency, and scale best practices across teams.
• Lead analysis to evaluate business performance, uncover insights, and support critical decision-making.
• Collaborate with senior leaders and key stakeholders across the company to align strategies, remove roadblocks, and ensure accountability.
• Develop and implement frameworks that enable smooth adoption of new processes, systems, and structures.
• Provide mentorship and guidance to junior team members, fostering professional growth and building a culture of excellence.
• Take on special projects and responsibilities to meet evolving business needs.

Manager, Operations Strategy

Attorney

• Define and implement the overall customer success vision and strategy to ensure alignment with company goals and revenue targets.
• Primary executive level relationship holder and executive escalation point for insurance carrier and attorney clients.
• Lead, manage, and scale a high-performing Customer Success team, fostering a customer-centric culture and coaching team members to deliver exceptional results.
• Develop and execute proactive strategies to reduce churn, increase customer satisfaction, and identify upsell and cross-sell opportunities.
• Establish and monitor customer health metrics (e.g., NPS, CSAT) to identify at-risk customers and implement strategies to mitigate churn while maximizing renewals.
• Work closely with sales, product, and marketing teams to align customer success strategies with overall business objectives.

Vice President, Client Success – Legal & Insurance

Director

• Provide strategic leadership and end-to-end accountability for all IT workstreams related to mergers, acquisitions, divestitures, and strategic transactions, ensuring timely, secure, and value-driven integration execution.
• Lead IT due diligence efforts in partnership with Corporate Development, Security, Finance, Legal, and executive leadership, assessing technical environments, operational maturity, risks, cost structures, and integration complexity to inform deal decisions.
• Develop and maintain a scalable, flexible IT M&A playbook that defines governance models, integration standards, Day 1 readiness criteria, 30-60-90 day milestones, and long-term transformation objectives.
• Own the planning and execution of Day 1, Day 30, and Day 90 integration milestones, ensuring business continuity, secure access provisioning, endpoint and asset visibility, collaboration tooling alignment, and service support readiness.
• Serve as the senior IT integration leader across all acquired entities, acting as the primary liaison between acquired leadership teams and internal IT functions to drive alignment, clarity, and accountability.
• Establish clear integration governance structures including steering committees, workstream cadences, risk logs, decision frameworks, and executive reporting mechanisms.
• Drive rapid stabilization of acquired IT environments, identifying operational gaps, tooling redundancies, contract inefficiencies, and security exposures, and executing remediation plans with urgency and discipline.
• Partner with IT Operations, End User Services, ITAM, Service Management, Security, and Engineering teams to coordinate seamless integration across endpoint management, service desk, collaboration platforms, identity alignment, and vendor transitions.
• Lead IT separation planning and execution for divestitures, including TSA design and negotiation support, transition roadmaps, service carve-outs, and risk mitigation planning.
• Own post-close integration budgeting, cost tracking, synergy realization measurement, and financial transparency across all M&A-related IT initiatives.
• Identify opportunities for platform consolidation, vendor rationalization, process standardization, and operating model optimization to accelerate value realization and reduce long-term technical debt.
• Ensure acquired environments are aligned to corporate security standards, compliance requirements, asset management policies, and operational controls in partnership with Security and Risk teams.
• Drive organizational readiness planning including communication strategies, onboarding workflows, support model transitions, and change management to ensure minimal employee disruption.
• Build and lead a high-performing IT M&A team, defining clear roles, expectations, and performance standards while fostering a culture of accountability, urgency, and execution excellence.
• Provide executive-level reporting on integration progress, risks, resource constraints, and business impact, enabling informed decision-making and risk ownership.
• Operate effectively in high-ambiguity, fast-paced environments where multiple acquisitions may run in parallel and priorities must be dynamically balanced.

Director, IT Mergers & Acquisitions

Business Analyst

• Lead and mentor two Business Analysts, providing coaching, performance feedback, and professional development.
• Prioritize and delegate team projects aligned with Sales and Marketing strategic objectives.
• Conduct complex data analysis to identify trends in sales performance, pricing effectiveness, order volume, and customer behavior.
• Collaborate with Sales and Marketing leadership to define KPIs and develop actionable dashboards using SQL, Power BI, Tableau, and Excel.
• Review and refine pricing strategies across business units to ensure consistency, competitiveness, and revenue optimization.
• Prepare and deliver executive-level reports, forecasts, and performance presentations.
• Oversee development of pricing proposals, revenue models, RFP responses, and security assessments.
• Project manage contract redlines and coordinate between Legal, Sales, and other business units.
• Review and enhance current reporting frameworks; develop new dashboards and reporting solutions as needed.
• Serve as the escalation point for pricing discrepancies and reporting gaps.

Senior Business Analyst

Engineer

• Contribute to the design, implementation, and operation of vulnerability management capabilities
• Build and enhance automation and workflows that ingest, normalize, and prioritize vulnerability signals
• Develop and improve engineer-facing dashboards and integrations
• Work with product and engineering teams to assess vulnerability findings
• Help embed vulnerability signals into existing engineering workflows (CI/CD, PRs, backlogs)
• Support validation of remediation efforts to ensure exposure is meaningfully reduced
• Assist in translating compliance and control requirements into scalable technical implementations
• Support FedRAMP and other assessments by validating technical evidence
• Execute technical projects that improve visibility, prioritization, and risk reduction
• Contribute to improving processes, tooling, and automation within the vulnerability management program

Vulnerability & Exposure Management Engineer

General Counsel

• Draft, negotiate, and advise cross-functional teams on a wide variety of commercial agreements with a focus on commercial agreements for Datavant’s Legal & Insurance and Provider business units, including contracts for new business development initiatives, business associate agreements, data agreements, consulting agreements, partnership agreements, vendor contracts, and NDAs
• Advise on legal and commercial issues arising from the development, deployment, and commercialization of AI-enabled products and services, including risk allocation, data usage, data rights, privacy laws, IP ownership, and evolving regulatory and product considerations
• Provide thoughtful and practical product, business, and legal counseling on various legal risks, business strategies, and other issues related to product features, including AI-enabled products and services, commercial transactions, and general operations
• Manage and resolve complicated issues related to commercial deals, and drive alignment with various cross-functional teams
• Own the entire contracting cycle--from initial draft to execution--and collaborate with business and product teams to drive contract negotiations to timely and successful completion
• Work cross-functionally to develop and implement internal contracting processes and resources that support Datavant’s growing Legal & Insurance business unit
• Develop familiarity with internal departments and the Company’s business practices to help identify and manage risk related to contracts and accurately and clearly communicate the meaning of contract terms and associated risks as they relate to the business

Senior Counsel, Commercial Legal

Designer

• Act as Staff-level technical owner for Voice AI and Agentic Agent architecture across Datavant.
• Define reference architectures, best practices, and design patterns for Voice LLM workflows, orchestration, and integrations.
• Lead technical decision-making for build vs. buy, platform selection, and long-term scalability.
• Design and implement end-to-end Voice AI systems using LLMs, NLMs, NLP/NLU, STT, and TTS technologies.
• Build agentic, multi-step conversational workflows capable of tool use, memory, escalation, and human handoff.
• Optimize real-time and near-real-time Voice AI performance (latency, accuracy, reliability).
• Architect and build API-first, event-driven systems integrating CCaaS platforms, data pipelines, and AI services.
• Integrate with CCaaS and Voice platforms (e.g., Five9, Genesys, NICE, Cognigy, Kore.ai, PolyAI, or similar).
• Ensure clean interfaces between AI agents, telecom infrastructure, and downstream systems.
• Partner with Security and Legal to ensure HIPAA, HITECH, and privacy-by-design compliance across all Voice AI workflows.
• Implement observability, auditing, and reporting for AI decisions, conversations, and outcomes.
• Design systems that are fault-tolerant, testable, and production-ready.
• Mentor senior and mid-level engineers in AI, Voice, and distributed systems design.
• Influence roadmap and prioritization through strong technical partnership with Product and Leadership.
• Raise the technical bar through reviews, documentation, and shared standards.

Conversation Designer

Customer Support

• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Documenting information in multiple platforms using two computer monitors

Customer Service

• Coordinate and manage responses to customer enquiries, including contributing to Request for Proposals (RFP), responding to customer security enquiries, diligence assessments, customer audits, etc.
• Perform technical assessments and documentation around key controls and security processes, including working knowledge of key controls across a number of industry best practices
• Liaise with customers, articulating control implementation, and describing considerations for applying security and compliance concepts to a technical environment. Simplify security compliance requirements into clear technical control specifications and policies.
• Field and address requests for team support in collaboration with internal and external stakeholders.
• Communicate effectively and regularly with internal teams and customers
• Continuously build and refine knowledge base information, whitepapers, frequently asked questions, control narratives, etc. and contribute to ongoing development and improvement.
• Understand the impact of security in our go-to-market pipeline, report on trends and help us improve how we invest in security.
• Stay apprised on industry standards and regulations for security and compliance

Security Customer Assurance Specialist

• Lead daily retrieval operations, ensuring teams hit quality, turnaround time, and productivity goals.
• Monitor queues, volumes, and workflow health, adjusting plans as conditions change.
• Own execution during busy periods, escalations, and unexpected challenges to ensure continuity of operations and timely delivery.
• Keep inventory moving by setting clear priorities and delegating execution through the team, proactively flagging risks early before they escalate.
• Manage and support team members with a strong emphasis on coaching, vendor performance management, and career development opportunities.
• Provide regular feedback through one-on-ones, side-by-side coaching, and ongoing check-ins.
• Foster an environment where expectations are clear, support is accessible, and team members are positioned for success.
• Partner on hiring, onboarding, and training to build strong, engaged teams.
• Use performance data and team feedback to identify opportunities to improve operational effectiveness.
• Support process changes, system updates, and new workflows by guiding teams through adoption.
• Share best practices to improve consistency and efficiency in day-to-day operations.
• Serve as an operational point of contact for assigned clients and internal partners.
• Communicate clearly and proactively with stakeholders about performance and priorities.
• Work closely with cross-functional teams such as Business Intelligence, Product, and Client Success.
• Participate in projects and working groups that support the advancement of retrieval operations.