Datavant

Health Information Specialist

• Schedule: Monday-Friday 8:00am-4:00pm CST
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

Health Information Specialist I

• Schedule: Monday-Friday 8am-5:00pm
• Billing records requests experience
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

Engineer

• Contribute to the design, implementation, and operation of Datavant’s vulnerability and exposure management capabilities, with a focus on reducing real exploit risk.
• Build and enhance automation and workflows that ingest, normalize, and prioritize vulnerability signals across multiple sources.
• Develop and improve engineer-facing dashboards and integrations that help teams understand and act on vulnerability risk.
• Work with product and engineering teams to assess vulnerability findings, explain exploitability and impact, and support practical remediation or mitigation approaches.
• Help embed vulnerability signals into existing engineering workflows (CI/CD, PRs, backlogs) to improve visibility and adoption.
• Support validation of remediation efforts to ensure exposure is meaningfully reduced.
• Assist in translating compliance and control requirements into scalable technical implementations.
• Support FedRAMP and other assessments by validating technical evidence and remediation outcomes.
• Execute technical projects that improve vulnerability visibility, prioritization, and risk reduction.
• Contribute to improving processes, tooling, and automation within the vulnerability management program.

Vulnerability & Exposure Management Engineer

Operations

• Owns the operational strategy and full-year performance of the COE, translating Legal and Insurance business segment strategy into multi-year functional plans with measurable objectives.
• Directs the function through subordinate managers; develops, coaches, and builds a strong management bench, owning succession planning and leadership capability across the COE.
• Holds full accountability for the COE's budget and financial results, partnering with Sr. Leadership on financial and budgetary planning and allocating resources to optimize productivity and cost.
• Develops, implements, and governs the operational systems, processes, and KPIs that provide visibility into goals, progress, and obstacles across key initiatives.
• Builds a culture of continuous improvement, championing change and applying Lean, Six Sigma, and other world-class methodologies to eliminate defects and drive value to customers.
• Leads complex, ambiguous problem-solving and root-cause analysis; identifies systemic bottlenecks and inefficiencies and directs the strategies to resolve them.
• Sets and evaluates performance standards for the COE, empowering leaders to make decisions and own outcomes while working through the most challenging or complex situations.
• Drives results by motivating the management team to meet or exceed targeted metrics, holding leaders accountable for timely project completion and performance targets.
• Makes data-driven decisions by analyzing operational data and generating insights and reports that keep COE and executive leadership informed on progress.
• Communicates strategic vision and influences across functions, building trust, aligning teams to organizational initiatives, and inspiring others to follow.
• Owns and drives culture; leads by example, embodying Datavant’s core values and reinforcing the company’s mission, vision, and purpose.
• Leverages new and emerging technology to increase efficiency, raise productivity, and reduce cost across the COE.
• Builds and maintains strong relationships with customers, employees, and stakeholders, sustaining a customer-centric focus on the highest quality standards.

Director of Operations

• This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups
• Other duties as assigned.

Customer Support

• Set the strategic direction for the Customer Service function, aligning department priorities with company goals, customer experience objectives, and operational performance targets.
• Lead and develop customer service leaders and teams, establishing clear expectations, performance standards, coaching practices, and career development plans.
• Own department-level performance metrics, including service quality, response times, call volume, productivity, customer satisfaction, issue resolution, and operational efficiency.
• Evaluate and improve customer service policies, procedures, workflows, and systems to increase scalability, consistency, compliance, and overall service effectiveness.
• Partner with Credit, Collections, Operations, Sales, Client Success, Product, and other cross-functional teams to resolve escalated issues, improve customer outcomes, and reduce friction in end-to-end processes.
• Provide executive-level reporting, insights, and recommendations on customer service trends, risks, performance results, staffing needs, process gaps, and opportunities for cost savings or service improvement.
• Oversee workforce planning, recruiting, onboarding, training, succession planning, and employee relations activities for the Customer Service department.
• Establish and monitor department budgets, staffing models, capacity plans, and resource allocation to support business needs and service-level expectations.
• Champion continuous improvement initiatives, including technology optimization, automation opportunities, quality assurance enhancements, and standardized operating practices.
• Ensure customer service activities comply with company policies, applicable regulations, data privacy requirements, and call recording or communications standards.
• Build a high-performing, customer-focused culture that promotes accountability, engagement, inclusion, collaboration, and continuous learning.
• Perform other duties and special projects as assigned.

Director of Customer Service

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

Health Information Specialist I – Temporary

Area Health Information Specialist

Product Manager

• You will join the Product team within the Connections product zone and play a senior individual contributor leadership role in shaping the strategy, roadmap, and evolution of Datavant’s interoperability platform.
• The Connections team’s mission is to advance the network and capabilities that power health data exchange across Datavant, enabling more scalable, reliable, and valuable interoperability across healthcare information sources, partners, and workflows.
• Drive product strategy and impact: Lead product strategy for high-impact interoperability initiatives, working closely with Engineering, Operations, Partnerships, Commercial, and Product leaders across the organization to identify opportunities, prioritize investments, and deliver capabilities that expand the value, reach, and leverage of Connections across Datavant.
• Be customer- and market-focused: Obsess about identifying and solving high-value problems for customers, partners, and internal stakeholders. Bring a deep understanding of market needs, partner ecosystems, operational realities, and healthcare data exchange workflows to ensure the Connections roadmap drives measurable business outcomes and durable platform differentiation.
• Define product direction and requirements: Work closely with customers, partners, Engineering, and internal teams to translate complex business needs, interoperability constraints, technical possibilities, and strategic priorities into clear product direction, actionable requirements, and motivating narratives. Develop a deep understanding of workflows, source systems, exchange patterns, data models, and user needs to guide platform development.
• Navigate a dynamic interoperability landscape: Shape product direction in a space defined by evolving customer expectations, partner ecosystems, technical standards, regulatory requirements, and enterprise integration needs. Balance long-term platform strategy with near-term execution to ensure Datavant continues to deliver scalable, market-relevant capabilities.
• Be a leader: Lead through influence across Product, Engineering, Operations, Partnerships, and commercial teams. Provide clarity in ambiguous spaces, drive alignment across stakeholders, and help elevate product thinking across the broader Connections and interoperability organization.
• Operate like an owner: Take ownership of strategic product areas from opportunity identification through roadmap definition, development, launch, measurement, and iteration. Embrace a 'no job is too small' attitude while ensuring the team stays focused on the highest-leverage opportunities for Datavant.

Principal Product Manager – Interoperability

• Drive adoption and impact: Work closely with Data Science, Engineering, and Product teams across the organization to advance cross product vertical AI/ML shared capabilities, drive adoption, and ensure value realization. Evangelize data science wins and capabilities, remove roadblocks, and articulate the impact of DS initiatives.
• Be customer-focused: Obsess about identifying and solving high-value problems for internal stakeholders (Engineering, Product, Business Units) and external partners through the thoughtful application of data science. Collaborate closely with Data Science and Engineering teams to define, develop, and ship impactful models, features, and platforms that drive measurable business outcomes.
• Provide clarity: Navigate the inherent ambiguity in applying AI/ML by providing clear direction on product strategy, initiative prioritization, and build vs. buy decisions within your scope. Collaborate with technical leads to make informed trade-offs, backed by sound reasoning and analysis.
• Define product requirements: Work closely with customers, Data Scientists, and Engineers to translate complex business needs and data science possibilities into clear, concise, and motivating requirements. Foster a deep understanding of the underlying data, models, systems, and user workflows to guide the iterative development of robust and scalable solutions.
• Be a leader: Lead by example, fostering a collaborative environment between Product, Data Science, and Engineering. Champion the strategic importance of data science and AI throughout the organization & identification of opportunities for shared capabilities.
• Operate like an owner: Take ownership of the success of data science products and platforms, from ideation through development, deployment, monitoring, and maintenance. Embrace a "no job is too small" attitude to ensure the success of your products, the Data Science team, and Datavant.

Senior Product Manager, ML Platform

• Process medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Document information in multiple platforms using two computer monitors.
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups
• Other duties as assigned.

Health Information Specialist 1 – Temporary

• Process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Manage patient health records.
• Safeguard patient records and ensuring compliance with HIPAA standards.
• Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensure medical records are assembled in standard order and are accurate and complete.
• Create digital images of paperwork to be stored in the electronic medical record.
• Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answer inbound/outbound calls.
• Assist with patient walk-ins.
• Assist with administrative duties such as handling faxes, opening mail, and data entry.
• Meet productivity expectations as outlined at specific site.
• May schedule pick-ups.
• Other duties as assigned.

Data Analyst

• Partner with cross-functional stakeholders to support governance and MDM initiatives aligned to business and operational priorities.
• Contribute to stewardship processes, governance standards, and change management practices that improve consistency and trust in governed data assets.
• Support governance KPIs and operational reporting that measure data quality, ownership, and adoption.
• Own governance workflows and metadata practices for one or more domains, including lineage coordination, dependency tracking, and operational stewardship activities.
• Contribute to metadata standards, glossary governance, and lineage documentation in partnership with Platform and BI&A teams.
• Support adoption of governance tooling and stewardship practices that improve discoverability, accountability, and operational consistency.
• Contribute to governance controls, remediation workflows, and stewardship accountability processes for governed domains.
• Partner with Infrastructure, Platform, and BI&A teams to support operational governance requirements and trusted data practices.
• Support governance and compliance initiatives by improving consistency, traceability, and operational accountability for governed data assets.
• Coordinate governance activities across stakeholders and help operationalize governance processes within business domains.
• Communicate the operational value of governance initiatives through documentation, enablement, and stakeholder engagement.
• Balance short-term governance needs with scalable process improvements that improve trust and operational efficiency.

Data Governance Analyst

Security Engineer

• Lead and develop a team of hands-on security architects
• Set clear performance expectations and conduct reviews
• Hold the team to high quality bar on deliverables
• Own the enterprise security roadmap
• Monitor emerging technology landscape for security implications

Manager, Enterprise Security Architecture

Product Designer

• Conduct regular generative and evaluative research with internal operations users — including contextual inquiry, task analysis, and usability testing
• Build a deep understanding of HealthSource workflows: how requests move through the system, where errors occur, and what slows teams down
• Synthesize qualitative and quantitative signals (support ticket patterns, usage data, direct interviews) into clear problem definitions
• Maintain and evolve a living view of the user, their mental models, and the operational context they work in
• Own end-to-end design for HealthSource features — from early concepts through to polished, spec-ready deliverables
• Create detailed interaction designs, flows, and prototypes that handle edge cases and error states, not just the happy path
• Contribute to and enforce consistency within Datavant's design system, identifying components to standardize across products
• Design for efficiency at volume — our ops users process hundreds of requests per day, so every friction point compounds
• Balance short-term iterative improvements with longer-term systemic redesign opportunities
• Partner closely with the HealthSource PM and engineering team throughout the product development cycle
• Work directly with operations managers and specialists to validate designs early and often
• Communicate design rationale clearly to technical and non-technical stakeholders
• Contribute to product strategy conversations — you'll be expected to have a perspective on what problems are worth solving and why
• Coordinate with the broader design team on shared patterns, principles, and critique

Health Information Specialist I

Health Information Specialist I

Vulnerability & Exposure Management Engineer

Director of Operations

Health Information Specialist

Director of Customer Service

Health Information Specialist I – Temporary

Area Health Information Specialist

Principal Product Manager – Interoperability

Senior Product Manager, ML Platform

Health Information Specialist 1 – Temporary

Health Information Specialist

Data Governance Analyst

Manager, Enterprise Security Architecture

Senior UX Designer