Datavant

Procurement

• Support the execution of category strategies and sourcing initiatives across Technology, Contract Labor, and Professional Services.
• Assist with market research, supplier identification, and preparation of sourcing recommendations.
• Support RFx processes (RFI/RFP/RFQ), supplier evaluations, and commercial negotiations to achieve optimal cost, quality, and delivery outcomes.
• Coordinate with Legal, Finance, and business stakeholders to support contract reviews, approvals, and documentation.
• Track contract expirations and renewals, ensuring timely renewals or initiation of competitive sourcing events.
• Analyze spend data to support opportunity identification, savings tracking, and performance measurement.
• Prepare reports, dashboards, and presentations to communicate sourcing activity, savings, and insights to internal stakeholders.
• Partner with Finance, Legal, IT, and business teams to gather requirements, support sourcing projects, and ensure alignment with company priorities.
• Support opportunities to streamline the Source-to-Pay process, increase automation, and enhance sourcing efficiency through tools like Coupa and data-driven insights.
• Support compliance with sourcing policies, vendor due diligence requirements, and financial controls.
• Proactively identify and mitigate sourcing-related risks.
• Escalate potential risks or issues to the Sourcing Manager or Senior Manager as appropriate.

Sourcing Associate

Program Manager

• Define and lead the enterprise M&A integration activities across technical domains
• Create integration readiness checklists across tooling, teams, and processes
• Standardize Jira and Confluence onboarding practices
• Establish governance with Strategy, Security, and IT stakeholders
• Drive executive-level reporting and risk visibility
• Define post-integration review and continuous improvement processes
• Ensure alignment of integration execution with business outcomes.

Senior Program Manager – Enterprise M&A, Integration & Transformation

Artificial Intelligence

• Build and execute a company-wide AI adoption strategy
• Design role-based enablement programs
• Stand up and scale an internal AI Champions network
• Create communication strategies that demystify AI
• Develop and track adoption metrics

Senior Director, AI Enablement

Accountant

• Prepare/upload journal entries for balance sheet and expense accounts
• Prepare and maintain monthly balance sheet reconciliations, ensuring that all reconciling items are valid and accounted properly
• Lead the preparation, review, and posting of monthly accruals, including operating expenses, vendor liabilities, and recurring journal entries
• Partner with the AP team to resolve discrepancies, improve workflows, and strengthen internal controls
• Monitor invoice accruals versus actuals and provide insights to business partners on spending patterns
• Perform monthly detailed variance analysis
• Cross train and backup other accounting staff
• Assist Accounting Manager with month-end close/journal entry review
• Participate in coordination of accounting deliverables related to planning, interim and year end audit process
• Identify and participate in improvement of current processes and coordinate organizational procedures for optimized efficiency and productivity
• Assist with M&A accounting related activities
• Ad hoc account analysis as needed to support business

Senior Accountant

Manager

• Serve as a trusted delivery partner for key clients
• Build and strengthen strategic client relationships
• Own the end-to-end delivery of privacy projects for high-value accounts
• Drive execution across multiple complex projects
• Identify and implement scalable delivery frameworks

Senior Delivery Manager, Privacy Solutions

Operations

• Lead daily retrieval operations, ensuring teams hit quality, turnaround time, and productivity goals.
• Monitor queues, volumes, and workflow health, adjusting plans as conditions change.
• Own execution during busy periods, escalations, and unexpected challenges to ensure continuity of operations and timely delivery.
• Keep inventory moving by setting clear priorities and delegating execution through the team, proactively flagging risks early before they escalate.
• Manage and support team members with a strong emphasis on coaching, vendor performance management, and career development opportunities.
• Provide regular feedback through one-on-ones, side-by-side coaching, and ongoing check-ins.
• Foster an environment where expectations are clear, support is accessible, and team members are positioned for success.
• Partner on hiring, onboarding, and training to build strong, engaged teams.
• Use performance data and team feedback to identify opportunities to improve operational effectiveness.
• Support process changes, system updates, and new workflows by guiding teams through adoption.
• Share best practices to improve consistency and efficiency in day-to-day operations.
• Support translating improvement ideas into practical, sustainable changes.
• Serve as an operational point of contact for assigned clients and internal partners.
• Communicate clearly and proactively with stakeholders about performance and priorities.
• Work closely with cross-functional teams such as Business Intelligence, Product, and Client Success.
• Participate in projects and working groups that support the advancement of retrieval operations.

Manager, Retrieval Operations

IT Support

• Performs Professional Fee coding audits of medical records and abstracts using ICD-10-CM, CPT, HCPCS, and modifiers and appropriate coding references for accurate coding assignment.
• Provides rich and concise rationale explaining the reasoning behind any identified changes, including specific references, location of documentation, etc
• Keeps abreast of regulatory changes
• Organizes and prioritizes multiple cases concurrently to ensure departmental workflow and case resolution
• Provides coder education via the auditing process
• Function in a professional, efficient and positive manner
• Adhere to the American Health Information Management Association (AHIMA)’s code of ethics
• Must be customer-service focused and exhibit professionalism, flexibility, dependability, desire to learn, commitment to excellence and commitment to profession
• High complexity of work function and decision making
• Strong organizational, teamwork, and leadership skills

Profee Audit Specialist

Medical Billing and Coding

• Perform daily work queue (WQ) management, ensuring timely and accurate progression of accounts through the coding workflow. Monitor and report daily coding volumes, proactively identifying risks that could impact bill hold deadlines and communicating findings to key stakeholders.
• Claim Edit for coding Resolution
• Denial Review and resolution
• Monitor coding workflow and identify potential bottlenecks.
• Oversee coding schedules and distribute workload within the work queues to ensure balanced assignments among team members and bill hold goals are met within each service.
• Work with the Revenue Cycle Management Department to resolve billing and patient registration issues, ensuring seamless data flow.
• Partner with the Charge Master Team to add new charge codes to the ED preference lists.
• Collaborate with Physician Groups to process requests for new provider enrollments in EPIC.
• Report and collaborate with client leadership to resolve technical workflow issues, including WQ, EPIC, and 3M.
• Report, open and escalate tickets as needed, track outcomes, and communicate resolutions to the coding team.
• Review and address email requests from client staff related to:
• Coding and charge corrections
• Denials and edits
• Hold issues and trauma reviews
• Ensure resolution is communicated effectively to all stakeholders.
• Coordinate access and deactivation requests for client systems as needed.
• Follow up to ensure timely access for new users and deactivate access for those no longer requiring it.
• Provide and communicate access instructions for new users.
• Supervise and delegate coding tasks to a team of medical coders.
• Address coding errors and resolve discrepancies, and process rebills when necessary.
• Facilitate training for coders on coding workflows and/or updates

Lead HIM Coder

Customer Success Manager

• Maintain a defined engagement cadence based on account tier, including proactive outreach and expansion discussions.
• Build multi-threaded relationships across legal, operations, and administrative stakeholders.
• Drive organic expansion within the installed base by increasing net new users and locations.
• Ensure account plans include clear expansion paths.
• Onboarding training and adoption milestones tied to new carrier launches.
• Drive improvements that increase utilization of all products within scope and client satisfaction.
• Identify cross-sell opportunities for Field Sales and within assigned clients for ancillary services.
• Weekly, monthly, and quarterly reporting on portfolio health, enablement progress, expansion plays, and segment scorecards.

Client Success Manager

Full-stack Engineer

• Drive end-to-end technical delivery for large, high-impact enterprise customers, often spanning multiple systems, stakeholders, and product areas
• Architect and execute complex integrations and workflows, ensuring solutions are scalable, maintainable, and aligned to long-term customer outcomes
• Serve as the technical quarterback for critical initiatives and escalations, balancing speed, risk, and business impact
• Build deep understanding of customer ecosystems, data flows, and business objectives to proactively guide solution design and adoption
• Translate technical complexity into clear, actionable insights for both technical and executive audiences
• Influence customer decisions by connecting Datavant capabilities to measurable business value
• Lead coordination across Engineering, Product, Strategic Engagement, GTM, Science, and Privacy to deliver unified solutions
• Eliminate ambiguity by defining clear plans, roles, and success criteria across stakeholders
• Act as a trusted partner to internal teams, shaping product direction through structured, actionable feedback
• Identify patterns across customer work and convert them into repeatable frameworks, playbooks, and automation opportunities
• Balance bespoke customer needs with scalable, efficient delivery models
• Drive operational improvements that increase team efficiency, consistency, and quality
• Mentor and elevate other Technical Solutions team members through guidance, feedback, and knowledge sharing
• Set the bar for technical judgment, customer engagement, and execution quality
• Influence decisions across teams through clarity of thought, data, and strong point of view

Enterprise Technical Lead, Life Sciences

• Own overall service delivery performance across assigned portfolio, including SLA’s, quality, Global, cost and throughput
• Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services
• Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity management
• Analyze KPIs (TAT, OTD, quality, productivity) to identify gaps and develop action plans
• Ensure compliance with HIPAA, DMPO, UAD, and all standardized operational procedures
• Partner with Supervisors to coach staff, address performance issues, and support employee growth
• Serve as the first point of operational escalation for site-level execution issues (not customer issues)
• Coordinate with the Network Operations Center (NOC) to address aging, exceptions, or workflow disruptions
• Support training for new hires and ensure readiness to transition to centralized training (Phase 2)
• Maintain an accurate skills matrix and assist with work assignment optimization
• Contribute to continuous improvement initiatives and transformation pilots
• Work with VPO to address concerns with Account Management team for client communication

Service Delivery Manager

Customer Support

• Insure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism.
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status.
• Documenting information in multiple platforms using two computer monitors.
• Answer and conduct business on the telephone while maintaining excellent Customer Service.

Customer Support Specialist, CPC Processor

• Drive end-to-end technical delivery for large, high-impact enterprise customers, often spanning multiple systems, stakeholders, and product areas
• Architect and execute complex integrations and workflows, ensuring solutions are scalable, maintainable, and aligned to long-term customer outcomes
• Serve as the technical quarterback for critical initiatives and escalations, balancing speed, risk, and business impact
• Build deep understanding of customer ecosystems, data flows, and business objectives to proactively guide solution design and adoption
• Translate technical complexity into clear, actionable insights for both technical and executive audiences
• Influence customer decisions by connecting Datavant capabilities to measurable business value
• Lead coordination across Engineering, Product, Strategic Engagement, GTM, Science, and Privacy to deliver unified solutions
• Eliminate ambiguity by defining clear plans, roles, and success criteria across stakeholders
• Act as a trusted partner to internal teams, shaping product direction through structured, actionable feedback
• Identify patterns across customer work and convert them into repeatable frameworks, playbooks, and automation opportunities
• Balance bespoke customer needs with scalable, efficient delivery models
• Drive operational improvements that increase team efficiency, consistency, and quality
• Mentor and elevate other Technical Solutions team members through guidance, feedback, and knowledge sharing
• Set the bar for technical judgment, customer engagement, and execution quality
• Influence decisions across teams through clarity of thought, data, and strong point of view.

Senior Technical Lead, Government

Architect

• Own the architecture and governance of Datavant's MuleSoft Anypoint Platform, including API-led connectivity standards, reusable asset strategy, and platform administration
• Define and enforce integration design patterns such as API layering (Experience, Process, System), error handling frameworks, logging standards, and security policies, that ensure consistency across all integration delivery
• Establish and maintain the organization's API catalog on Anypoint Exchange, promoting discoverability and reuse to prevent duplicate integrations and point-to-point sprawl
• Lead architectural reviews for new integration requests, ensuring solutions align with enterprise patterns and do not introduce unnecessary complexity or technical debt
• Own platform administration for CloudHub and/or Runtime Fabric: environment provisioning, resource allocation, deployment strategies, and capacity planning
• Design and build high-complexity Mule 4 applications, APIs, and connectors in Anypoint Studio, serving as the technical escalation point for the most difficult integration challenges
• Author API specifications (RAML/OAS) following API-first design principles, establishing the contract before implementation begins
• Develop complex DataWeave transformations for data mapping across disparate systems and formats
• Build and maintain CI/CD pipelines (Maven, GitHub Actions) for automated MuleSoft testing and deployment
• Perform code reviews across all integration work, enforcing quality standards including MUnit test coverage, error handling, and documentation requirements
• Partner with Product Management and business stakeholders to manage integration intake, assess feasibility, estimate effort, and prioritize the integration backlog against capacity
• Collaborate with the Salesforce Center of Excellence on CRM integration patterns, data synchronization, and event-driven workflows between Salesforce and enterprise systems
• Work with Finance IT on integrations supporting billing, revenue recognition, and financial reporting platforms
• Partner with HR IT on people data integrations across HRIS, payroll, and workforce management systems
• Translate business requirements into integration architecture and implementation plans that stakeholders can understand and approve
• Own the Salesforce MuleSoft vendor relationship: license management, support escalations, platform roadmap alignment, and renewal strategy
• Monitor platform health, license utilization, and performance metrics, proactively identifying optimization opportunities
• Evaluate platform upgrades, new capabilities, and migration paths, making recommendations grounded in operational impact
• Design monitoring and alerting frameworks using Anypoint Monitoring and enterprise observability tools to ensure proactive issue detection
• Manage incident response for integration failures, ensuring rapid triage and resolution for business-critical data flows
• Establish a Center for Enablement approach to integration: documented patterns, reference implementations, onboarding guides, and self-service capabilities that scale integration delivery beyond a single team
• Provide technical mentorship and architectural guidance to integration developers, raising the quality and consistency of delivered work
• Build and maintain integration runbooks, operational documentation, and architectural decision records
• Define and track platform metrics: API reuse rates, deployment frequency, error rates, and time-to-production for new integrations.

Integration Architect, MuleSoft Platform

• Lead change management efforts for integration clients
• Serve as the primary point of contact during integration updates
• Monitor ongoing integration performance
• Oversee task creation for new provider onboarding
• Coordinate cross team communication during onboarding
• Develop and optimize onboarding processes
• Lead onboarding and implementation for aggregator partners
• Collaborate with Operations, Product, and Development teams
• Conduct business-side testing for Salesforce releases
• Document test cases and partner with teams for issue resolution
• Translate business needs into actionable technical requirements