Datavant

Affiliate Manager

• Lead compensation programs and projects from strategy to execution, including planning, communication, and implementation.
• Lead job evaluation processes and conduct market pricing analyses to maintain and build internal equity and external competitiveness across all job families and levels.
• Provide expert guidance on complex compensation matters, partnering with HR and business leaders to develop solutions that support talent attraction, engagement, and retention.
• Develop and maintain compensation tools, models, and dashboards to drive insights and informed decision-making.
• Interrogate compensation data to create clear, data-driven recommendations and guidance for HRBPs and business leaders.
• Support the evolution and maintenance of job architecture and leveling frameworks.
• Ensure compliance with all regulatory requirements related to compensation programs.
• Lead change management and communications efforts related to compensation policies and practices with managers, team members, and across the People team.
• Partner with Compensation leadership to manage and evolve our compensation philosophy and programs.
• Conduct compensation benchmarking and market analysis to inform salary ranges, pay practices, and equity guidelines.
• Administer and refine job architecture and leveling guides in alignment with company strategy and organizational growth.
• Support and lead with design options and effective administration of annual compensation cycles, including base pay, bonuses, and equity programs.
• Provide compensation consultation and analytical support to HRBPs and business leaders on job offers, promotions, and organizational changes.
• Maintain and enhance compensation tools, dashboards, and models using advanced Excel and analytics tools.
• Ensure compliance with local, state, and federal compensation regulations and requirements.
• Partner with Finance and HR Systems teams to ensure accurate budgeting, forecasting, and reporting of compensation costs.
• Drive continuous improvement by identifying opportunities to streamline compensation processes and improve data quality.

Compensation Partner

Customer Support

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries in a high call volume, fast-paced environment following established processes and guidelines.
• Interact with customers via telephone, email, and online chat to answer product-related questions, resolve standard issues, and provide basic education on Record Hub services.
• Accurately document customer interactions, inquiries, issues, and resolutions in designated systems.
• Identify issues that require additional expertise and appropriately escalate to senior representatives or specialists.
• Make outbound telephone and email contacts to customers to provide updates, education, and support issue resolution.
• Follow defined workflows, scripts, and quality standards to ensure consistency and compliance.
• Communicate and coordinate with colleagues and team leads as needed to support customer needs.
• Actively participate in training, coaching, and feedback sessions to build product knowledge and customer service skills.
• Provide feedback on customer experience challenges and opportunities for improvement.

Customer Experience Representative I

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries in a high call volume, fast-paced environment.
• Interact with customers via telephone, email, and online chat to answer complex product-related questions.
• Independently investigate and resolve complex product and service complaints.
• Identify trends in customer issues and recommend improvements to workflows.
• Serve as a point of escalation for Level I representatives.
• Ensure appropriate actions are taken to fully resolve customer problems.
• Accurately maintain customer accounts and detailed records of interactions.
• Make outbound telephone and email contacts to customers for education and issue resolution.
• Communicate and coordinate effectively with colleagues and internal partners.

Customer Experience Representative II

Solutions Engineer

• Act as Staff-level technical owner for Voice AI and Agentic Agent architecture across Datavant.
• Define reference architectures, best practices, and design patterns for Voice LLM workflows, orchestration, and integrations.
• Lead technical decision-making for build vs. buy, platform selection, and long-term scalability.
• Design and implement end-to-end Voice AI systems using LLMs, NLMs, NLP/NLU, STT, and TTS technologies.
• Build agentic, multi-step conversational workflows capable of tool use, memory, escalation, and human handoff.
• Optimize real-time and near-real-time Voice AI performance (latency, accuracy, reliability).
• Architect and build API-first, event-driven systems integrating CCaaS platforms, data pipelines, and AI services.
• Integrate with CCaaS and Voice platforms (e.g., Five9, Genesys, NICE, Cognigy, Kore.ai, PolyAI, or similar).
• Ensure clean interfaces between AI agents, telecom infrastructure, and downstream systems.
• Partner with Security and Legal to ensure HIPAA, HITECH, and privacy-by-design compliance across all Voice AI workflows.
• Implement observability, auditing, and reporting for AI decisions, conversations, and outcomes.
• Design systems that are fault-tolerant, testable, and production-ready.
• Mentor senior and mid-level engineers in AI, Voice, and distributed systems design.
• Influence roadmap and prioritization through strong technical partnership with Product and Leadership.

Unified Communication – AI Automation / Integration Engineer

Medical Billing and Coding

• Review medical records and assign accurate codes for diagnoses and procedures.
• Assign and sequence codes accurately based on medical record documentation.
• Assign the appropriate discharge disposition.
• Abstract and enter the coded data for hospital statistical and reporting requirements.
• Communicate documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution.
• Maintain a 95% coding accuracy rate and a 95% accuracy rate for APC assignment and meet site-designated productivity standards.
• Be responsible for tracking continuing education credits to maintain professional credentials.
• Attend Datavant Health sponsored education meetings/in-services.
• Demonstrate initiative and judgment in the performance of job responsibilities.
• Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
• Function in a professional, efficient, and positive manner.
• Adhere to the American Health Information Management Association’s code of ethics.
• Be customer-service focused and exhibit professionalism, flexibility, dependability, and a desire to learn.
• Handle a high complexity of work function and decision-making.
• Possess strong organizational and teamwork skills.
• Comply with all HIM Division Policies.

Outpatient Ancillary Coder – PRN

Payroll

• Assist with the daily payroll operations for a complex, rapidly growing organization.
• Validate the accuracy of earnings, deductions, tax withholdings and garnishments.
• Answer employee questions concerning payroll related matters.
• Assist with keeping tax records up to date and accurate.

Payroll Coordinator

IT Support

• Conducts regular audits of operational processes using various policies and procedures to identify areas for improvement and make recommendations
• Collaborate with Internal Audit Director to assess compliance-related processes, identify risks, and recommend improvements
• Work with internal stakeholders to identify organizational risks
• Conduct audits on vendor contracts and performance to ensure compliance with agreements and regulatory requirements
• Maintains detailed records of audits and presents findings & recommendations to leadership
• Monitors the implementation of findings, recommendations, and/or corrective actions from internal and external audits
• Assists with external audits and customer inquiries, including compliance questionnaires and attestation requests
• Assists with the development of audit work plan
• Stay current with industry trends, regulatory changes, and best practices in auditing and compliance

Audit Specialist

General Counsel

• Draft, negotiate, and advise cross-functional teams on a wide variety of commercial agreements
• Provide thoughtful and practical product, business, and legal counseling on various legal risks
• Manage and resolve complicated legal and privacy issues related to commercial deals
• Advise on legal and commercial issues arising from the development and deployment of AI-enabled products
• Own the entire contracting cycle from initial draft to execution

Senior Counsel, Contracts

• Answer telephone call inquiries and promote appropriate products and services to customer
• Research and resolve complaints to ensure customer retention and satisfaction
• Paperwork generated from inbound customer service calls must be kept within 5 business days.
• Provides excellent customer service by being attentive, respectful and professional at all times; insures understanding of customer request and follows-through as promised
• Maintain Customer Service voice mailbox by responding to voicemail calls no later than the next business day if there is a high volume of calls. Preferably, all calls will be responded to and/or returned within the business day.
• Maintain departmental standard of answering and resolving inbound customer service daily
• Maintain Customer Service email by responding to all emails within the same business day
• Maintain and distribute incoming faxes the same business day in which they are received.
• Provide backup support on the Customer Service phones whenever needed.
• Provide backup training for new hires
• Assist and provide support to Customer Service Supervisor
• Identify and report errors and quality deficiencies
• Identify problem areas and work on strategies that will improve the Customer Services Department.
• Work with management to attain departmental goals
• Work as a team with other customer service representatives to ensure optimum customer satisfaction
• Perform other tasks and duties as necessary

Customer Service Representative

Customer Success Manager

• Lead the Datavant relationship with the customer
• Manage coordination, tracking and reporting of customer projects
• Ensure smooth communication channels between internal stakeholders
• Monitor project status and success throughout the entire project lifecycle

Client Success Manager – Payer

Engineering Manager

• Build, grow, and lead a world-class team of engineers who build the critical parts of our product through strong hiring, mentoring, and a culture of continuous improvement.
• Create the technical vision for Datavant’s ROI products, grounded in both technical excellence and business strategy.
• Partner strategically with product and design leadership to shape roadmap decisions, influence product direction, and ensure technical constraints are understood early and often.
• Deliver rapid efficiencies with our product through directing how our use cases and business outcomes align with what’s technically feasible.
• Be a critical leader in the provider business
• Be the champion & driver of product innovation processes & initiatives.
• Optimize and scale Agile/Scrum processes to remove bottlenecks and continuously improve how teams ship.
• Be hands-on by leading high impact efforts, staying technically current, and demonstrating technical depth through occasional code reviews and architectural decisions.
• Be a strong communicator, coach, and mentor.

Engineering Manager – Release of Information

Human Resources

• Partner with employees and management to communicate various Human Resources policies and procedures, state and federals laws and regulations.
• Provide management with guidance on handling performance issues, corrective action plans, and involuntary terminations.
• Respond to general employee relations issues.
• Create and/or facilitate various training events for management and associates.
• Assist with job descriptions for new and existing positions and perform compensation analysis for different jobs.
• Assists with EEOC/DOL claims and any other claims filed against the company, including gathering historical employment data and company data.
• Assist with OSHA / Safety initiatives for the various offices and manage safety program for all regions assigned.
• Works with management on promotions and staff changes to ensure proper documentation is received and work with the HR Data Processing team to ensure changes are processed in the payroll system.
• Oversee employee headcount of 500+ people.
• Other work related duties as assigned.
• Travel requirements up to 15%.

HR Generalist

Analyst

• Lead and monitor ITGC testing (access, change management, computer operations, backup/recovery, interfaces).
• Execute walkthroughs, control design assessments, and test-of-one/ongoing effectiveness procedures.
• Validate completeness and accuracy (C&A) for key reports and data flows; assess IPE.
• Advise on control design and documentation (risk/control matrices, narratives, process maps).
• Track deficiencies; partner on root cause analysis and target-state remediation plans.
• Independently verify remediation effectiveness and maintain evidence quality.
• Coordinate with external auditors and co-sourced providers; align on scope, reliance, and timelines.
• Communicate findings and status to management; escalate risks proactively.
• Maintain ITGC program artifacts (RACM, population and sample evidence, issue logs).
• Contribute to controls automation, segregation of duties (SoD) governance, and periodic access recertifications.
• Support IT policy/standard refreshes and control rationalization.
• Perform end-to-end assessment: scoping, risk & control assessments, test plans, fieldwork, and reporting.
• Assess IT processes including identity & access management, change/release management, backup/recovery, incident/problem management, vulnerability management, patching, disaster recovery/business continuity, interfaces/integrations, and data quality.
• Perform cybersecurity-themed reviews (e.g., endpoint security, logging/monitoring, vulnerability & patch management, configuration baselines).
• Provide practical recommendations that balance risk with operational realities.
• Monitor remediation progress; validate closure and sustainment of fixes.
• Support integrated audits with operational/financial teams; contribute to annual risk assessment and audit plan.
• Draft clear reports with prioritized findings, risk ratings, and management action plans.
• Present results to stakeholders; communicate clearly to technical and non-technical audiences.
• Maintain audit methodology and working papers to internal standards; support QA reviews.

Senior ITGC / IT SOX Analyst

Operations

• Managing multiple sites: Miami, Florida and North Miami, Florida
• Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST

Health Information Operations Supervisor

• Ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism.
• Answer and conduct business on the telephone while maintaining excellent Customer Service.
• Review, research, resolve and respond to inquiries that are received via telephone, email, or written correspondence.
• Document all calls, inquiries and resolution in detail in appropriate areas of our software systems.
• Follow all department and/or site specific processes and procedures accordingly.
• Meet and maintain the department’s productivity and quality assurance expectations.
• Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence.