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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive UX Design experience with a focus on research, interaction design, and systems thinking, particularly for internal tools and workflow-heavy products. Proficient in synthesizing qualitative and quantitative data to inform design decisions and improve operational efficiency.
Highest-signal resume keywords
UX Design ExperienceInteraction Design SkillsResearch Toolkit FluencyDesign System ContributionStrong Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User ResearchTask AnalysisUsability TestingInteraction DesignPrototypingError HandlingSystems ThinkingDesign SynthesisWorkflow OptimizationAccessibility Patterns
Soft Skills
CommunicationProblem DefinitionCollaborationAdaptabilityCritical Thinking
Industry Keywords
Internal ToolsOps PlatformsWorkflow ProductsDesign SystemUser Experience
About the role
Key responsibilities & impact- Conduct regular generative and evaluative research with internal operations users — including contextual inquiry, task analysis, and usability testing
- Build a deep understanding of HealthSource workflows: how requests move through the system, where errors occur, and what slows teams down
- Synthesize qualitative and quantitative signals (support ticket patterns, usage data, direct interviews) into clear problem definitions
- Maintain and evolve a living view of the user, their mental models, and the operational context they work in
- Own end-to-end design for HealthSource features — from early concepts through to polished, spec-ready deliverables
- Create detailed interaction designs, flows, and prototypes that handle edge cases and error states, not just the happy path
- Contribute to and enforce consistency within Datavant's design system, identifying components to standardize across products
- Design for efficiency at volume — our ops users process hundreds of requests per day, so every friction point compounds
- Balance short-term iterative improvements with longer-term systemic redesign opportunities
- Partner closely with the HealthSource PM and engineering team throughout the product development cycle
- Work directly with operations managers and specialists to validate designs early and often
- Communicate design rationale clearly to technical and non-technical stakeholders
- Contribute to product strategy conversations — you'll be expected to have a perspective on what problems are worth solving and why
- Coordinate with the broader design team on shared patterns, principles, and critique
Requirements
What you’ll need- 5+ years of UX design experience, with a portfolio demonstrating strong craft across research, interaction design, and systems thinking
- Demonstrated experience designing for internal tools, ops platforms, or workflow-heavy products — not just consumer experiences
- Fluency in the full research toolkit: when to use what method, how to synthesize findings, and how to bring stakeholders along
- Strong interaction design skills — you think carefully about state, error handling, progressive disclosure, and keyboard/accessibility patterns
- Experience contributing to or working within a design system
- Comfort operating with ambiguity — this role requires you to define problems, not just execute solutions handed to you
- Strong written communication; you can write a clear design brief, decision rationale, or research readout without hand-holding.
Benefits
Comp & perks- 25 vacation days
- Daily in-office lunch stipend (and a fully stocked kitchen)
- Hybrid work model: 2 days/ week in our office in Gracia
- Commitment to professional development opportunities
- Employee-led initiatives including annual company-wide innovation day & DEI resource groups
- Comprehensive private health coverage w/ out-of-network reimbursements options
- Flexible remuneration with Cobee (Restaurant, Transportation, Nursery)
- Peer & company recognition programs
- Monthly educational lunch & learns
