Director of Operations

Datavant

Director of Operations at Datavant leading operational strategies for healthcare data solutions. Managing the COE and driving continuous improvement initiatives within the organization.

Posted 7/22/2026full-timeHouston • Texas • 🇺🇸 United StatesLead💰 $134,200 - $157,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational strategy, financial management, and process improvement methodologies such as Lean and Six Sigma. Capable of leading teams, driving results, and fostering a customer-centric culture while effectively communicating across functions.

Highest-signal resume keywords

Operational Strategy DevelopmentLean PrinciplesSix SigmaFinancial ManagementCross-Functional Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementData AnalysisKPI DevelopmentBudget ManagementProject Management

Soft Skills

LeadershipProblem SolvingDecision MakingMotivational SkillsUrgency

Tools & Technologies

Microsoft OfficeGoogle Suite

Industry Keywords

Quality ManagementCustomer-Centric FocusContinuous ImprovementSuccession PlanningManagement Bench Development

About the role

Key responsibilities & impact

Owns the operational strategy and full-year performance of the COE, translating Legal and Insurance business segment strategy into multi-year functional plans with measurable objectives.
Directs the function through subordinate managers; develops, coaches, and builds a strong management bench, owning succession planning and leadership capability across the COE.
Holds full accountability for the COE's budget and financial results, partnering with Sr. Leadership on financial and budgetary planning and allocating resources to optimize productivity and cost.
Develops, implements, and governs the operational systems, processes, and KPIs that provide visibility into goals, progress, and obstacles across key initiatives.
Builds a culture of continuous improvement, championing change and applying Lean, Six Sigma, and other world-class methodologies to eliminate defects and drive value to customers.
Leads complex, ambiguous problem-solving and root-cause analysis; identifies systemic bottlenecks and inefficiencies and directs the strategies to resolve them.
Sets and evaluates performance standards for the COE, empowering leaders to make decisions and own outcomes while working through the most challenging or complex situations.
Drives results by motivating the management team to meet or exceed targeted metrics, holding leaders accountable for timely project completion and performance targets.
Makes data-driven decisions by analyzing operational data and generating insights and reports that keep COE and executive leadership informed on progress.
Communicates strategic vision and influences across functions, building trust, aligning teams to organizational initiatives, and inspiring others to follow.
Owns and drives culture; leads by example, embodying Datavant’s core values and reinforcing the company’s mission, vision, and purpose.
Leverages new and emerging technology to increase efficiency, raise productivity, and reduce cost across the COE.
Builds and maintains strong relationships with customers, employees, and stakeholders, sustaining a customer-centric focus on the highest quality standards.

Requirements

What you’ll need

Bachelor’s degree in management, Business, Engineering or related field preferred
5-7 years of leadership experience
Lean Principles, Six Sigma, or Quality Management background preferred
Strong computer skills; proficient in Microsoft Office and Google Suite
Demonstrates understanding of end-to-end business process knowledge
Experience implementing process improvements.
Ability to solve problems and make decisions with a sense of urgency
Ability to analyze, develop, initiate, and implement plans and strategies to achieve goals.
Demonstrates high level of cross functional communication
Ability to prioritize and meet critical deadlines.
Completion of organization identified training modules, as required
Meets or exceeds leadership assessment standards

Benefits

Comp & perks

Bonuses
Health insurance
Retirement plans
Paid time off