Datasite

Account Executive

• Own the entire sales process for the largest, highest value Private Equity firms
• Carry out extended, multithreaded sales cycles with key decision makers at these companies including C-Suite level contacts
• Build out, iterate, and refine an enterprise sales motion
• Use your knowledge of the industry, competitive environment, and client experiences to identify trends and stay ahead of customer needs.

Enterprise Account Executive

Frontend Engineer

• Build scalable, high-quality user interfaces using modern frameworks like React and Next.js
• Collaborate closely with cross-functional squads to deliver seamless user experiences
• Tackle complex UI implementations ensuring responsiveness and accessibility
• Integrate API functionality to deliver a seamless user experience
• Evaluate and enhance front-end processes, frameworks, and tools

Senior Frontend Engineer

QA Engineer

• Ensuring product quality in order to achieve better customer satisfaction
• Establishing and maintaining a quality system for all requirements
• Analysing and evaluating data and key performances and drive continuous development of the quality
• Conduct testing of applications, identifying deficiencies and creating and managing the overall quality planning strategy
• Create and maintain automated tests to reduce the time of repetitive tasks
• Creating reports for management and making sure that a quality awareness mindset is established in the team

Senior QA Engineer

Engineering Manager

• Own the outcomes of your team's efforts by ensuring successful product deliveries, including incremental value creation, maintaining system performance, and sharing in commercial wins.
• Coach engineers on growth plans and promotions using established engineering pathways.
• Establish and evolve healthy team practices, including planning, execution, quality, and operational excellence.
• Represent Engineering in cross‑functional ceremonies and planning with Product, Data, AI, and Design partners.
• Balance near‑term delivery with long‑term technical health, identifying and managing technical debt.
• Translate product and technical vision into clear execution plans and measurable outcomes.
• Foster a culture of high ownership, psychological safety, and sustainable pace.
• Guide architecture, unblock teams, and support high‑impact initiatives.

Engineering Manager, Agentic Platforms

Customer Success Manager

• Proactively interact with senior stakeholders
• Build rapport and credibility with end-users
• Conduct initial onboarding of accounts
• Maintain up-to-date client organizational maps
• Provide regular feedback to cross-functional teams
• Exceed quarterly and annual revenue targets

Customer Success Manager – Strategic

Account Manager

• Develop and execute account growth strategies
• Identify, pursue and close upselling and cross-selling opportunities
• Lead commercial negotiations
• Build lasting relationships with decision makers
• Collaborate with internal stakeholders

• Develop and execute account growth strategies
• Identify, pursue, and close upselling opportunities
• Own the entire sales process for consulting firms
• Lead commercial negotiations for renewals and new contracts
• Build lasting relationships with decision makers

Account Manager – Consulting

• Provide a high level of professional support to the Sales Directors across the APAC business
• Maintain, grow, and identify new revenue opportunities in assigned accounts
• Build a set of accounts by prospecting and networking
• Identify sales opportunities and collaborate with Sales Directors & Management team to maximize revenue
• Anticipate our client’s needs and deliver solutions to exceed their expectations
• Compile quotes, close sales, create SOWs, and manage invoices
• Participate in on-boarding training and continuous learning opportunities

Sales Executive

• Drive commercial success across assigned accounts
• Ensure high customer satisfaction and ROI
• Onboard accounts and support ongoing engagement
• Proactively address account risks and mitigate churn

Relationship Manager

• Partner with CS leadership to design and optimize processes across onboarding, renewals, expansions, and customer health management
• Own and administer the CS tech stack (e.g., Vitally)
• Build and maintain reporting for renewal forecasting, churn analysis, customer health scoring, and expansion tracking
• Support renewal and expansion workflows, including pipeline management, risk identification, and cross-functional coordination with Sales and Finance
• Identify operational inefficiencies and implement scalable solutions that improve visibility, productivity, and retention outcomes

Customer Success Operations

Strategic Account Executive

ServiceNow

• Own the technical administration and engineering of the ServiceNow platform
• Lead initial builds, major enhancements, and re-architecture efforts in new or low-maturity environments
• Design and enforce platform standards for: Configuration vs customization, Data models and CMDB structure, Roles, groups, and access controls
• Build and maintain advanced: Flow Designer automations and workflows, Forms, UI policies, business rules, and scripts
• Integrations with identity, asset, endpoint, and finance systems
• Act as the technical escalation point for complex platform issues
• Guide platform upgrades, patching, testing, and release planning
• Establish governance, documentation, and change management practices
• Partner with stakeholders to translate business requirements into scalable technical solutions
• Mentor and provide technical guidance to other ServiceNow administrators or engineers

ServiceNow Architect

Business Analyst

• Maintain and improve CMDB data accuracy, completeness, and consistency within ServiceNow
• Monitor and remediate CMDB health issues, including: Duplicate CIs, Stale or orphaned records, Incomplete attributes, Broken or missing relationships
• Support CI lifecycle processes: Creation, Updates, Retirement / decommissioning
• Review and manage CI relationships (applications, services, infrastructure, dependencies)
• Partner with ITOM, ITAM/SAM, and endpoint teams to align discovery and data ingestion sources
• Assist with CMDB governance activities, including: CI class usage standards, Attribute ownership, Data certification processes
• Run CMDB audits, reconciliations, and health dashboards
• Support change, incident, and problem teams by ensuring CMDB data supports operational workflows
• Document CMDB standards, procedures, and data definitions

IT Configuration Management Analyst

System Administrator

• Support the management and governance of the Datasite enterprise Atlassian suite, ensuring optimal performance and compliance.
• Assist in developing and maintaining policies, processes, and procedures to uphold standards and best practices.
• Create user guides, provide user training and enablement, and participate in the Atlassian Steering Committee.
• Assist with the configuration, implementation, and documentation of Atlassian tools.
• Collaborate with other Atlassian administrators to deliver and maintain effective solutions for users.
• Ensure the scalability, sustainability, and manageability of the Atlassian suite in accordance with industry standards.
• Support data integrity at all levels (team, department, program, portfolio, line of business, and enterprise).
• Enforce enterprise standards and best practices.
• Maintain a positive, customer-service mentality at all times, representing the Datasite standard for service to all internal Atlassian users
• Conduct Atlassian demos, training, and user enablement.
• Serve as a support and escalation point for users and internal customers.
• Advise stakeholders and internal customers on best practices, configuration, and recommendations to avoid common pitfalls.
• Assist with change requests, assessing impacts on the Atlassian suite and risks to architecture, data integrity, and sustainability.
• Participate in planning, implementing, testing, documenting, and communicating changes.
• Create and manage configuration elements, including templates, screens, workflows, screen schemes, permission schemes, and notification schemes.

Systems Administrator

Data Scientist

• Design and build products that translate anonymized behavioral signals into leading indicators for financial performance.
• Research and create proprietary indices for financial services clients.
• Perform rigorous backtesting on new and existing products against historical financial outcomes.
• Implement anonymization techniques to ensure compliance.
• Collaborate with external researchers/clients to refine product requirements.