Datasite

Salesforce Administrator - Marketing Cloud

Datasite

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $83,800 - $141,500 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Analyze existing marketing automations and tech stacks to recommend optimized business processes, primarily leveraging configurable Salesforce features.
  • Plan and lead the implementation of process and system enhancements, including user acceptance testing and change management.
  • Provide end-user training and support for various Salesforce user groups, ensuring alignment with organizational standards and goals.
  • Serve as a subject matter expert, partnering with Marketing stakeholders and educating users on platform policies, available capabilities, and best practices.
  • Develop and maintain documentation such as process descriptions, checklists, templates, and user guides.
  • Evaluate the impact and effectiveness of improvements through pre- and post-implementation assessments.
  • Facilitate collaboration across Marketing, Product Marketing and Inside Sales departments to ensure alignment and adoption of solutions.
  • Maintain in-depth knowledge of integrated applications and business processes, clearly communicating the value and ROI of technical solutions.
  • Partner with vendors on understanding marketing technology and AI roadmaps and opportunities.

Requirements

  • Minimum of 3 years of hands-on experience with Salesforce administration and configuration
  • Minimum of 2 years’ experience with Salesforce Marketing Cloud and/or other marketing automation tools and MarTech stacks
  • Bachelor’s degree or equivalent combination of education and relevant work experience
  • Experience with Digital Marketing teams or projects
  • Experience with Customer Data Management solutions and/or Salesforce Data Cloud
  • Strong verbal and written communication skills, with an ability to explain technical concepts to non-technical audiences
  • Required: Salesforce Administrator and Marketing Cloud Consultant certifications
  • Pardot experience preferred
  • Essential Skills & Competencies
  • Highly self-motivated with a results-driven mindset and a commitment to exceeding expectations
  • Strong desire to continue learning and developing additional skills to promote continuous improvement throughout the Salesforce ecosystem at Datasite
  • Solid understanding of technology-enabled services and how they drive business value
  • Proven ability to assess user needs and deliver high-impact, user-centric solutions
  • Excellent problem-solving, analytical thinking, and decision-making skills
  • Strong ability to collaborate with cross-functional teams and foster productive partnerships
  • Capable of managing multiple priorities in a fast-paced, deadline-driven environment
  • Detail-oriented with a strong commitment to quality and accuracy
  • Comfortable working independently with minimal supervision
  • Proficient in technical writing, including documentation of systems and processes