Databento

Financial Planning and Analysis

• Own the technical sales process
• Create common examples and use-cases with market data
• Gather customer feedback, testimonials, case studies
• Establish and maintain accurate forecasting and record-keeping
• Build a network of executive relationships
• Stay up-to-date with industry trends
• Collaborate across teams for seamless customer experience

Financial Data Sales Associate, EMEA

Systems Engineer

• Systems and network configuration.
• Bare-metal and containerized application deployment.
• Maintaining large storage clusters.
• Instrumenting performance measurement and alerts.
• Improving systems automation and tooling.
• On-call support.
• Coordinating bulk data delivery to customers and vendor partners.
• Occasional physical infrastructure deliveries and systems provisioning.

Account Manager

• Own exchange onboarding, applications, agreements, and licensing requirements for new trading venues and market data feeds
• Manage exchange reporting obligations, including monthly usage reports, subscriber reporting, and audit requests
• Ensure exchange licensing timelines stay aligned with engineering and product roadmaps
• Facilitate customer onboarding by helping customers navigate exchange licensing requirements and subscriber agreements
• Partner with product teams to design market data offerings that align with exchange licensing restrictions and policies
• Work with commercial and marketing teams to implement pricing structures, user agreements, and usage policies for new datasets
• Manage relationships with exchanges and trading venues, ensuring internal stakeholders remain aware of licensing, policy, and pricing changes
• Monitor customer usage and reporting data to identify opportunities for commercial upgrades and expanded licensing relationships
• Drive process improvements across exchange administration, reporting, licensing, and related operational workflows

Exchange Relations Manager

Backend Engineer

• Design, develop, and maintain high-performance server applications in C/C++ and Rust.
• Write message parsers and feed handlers for direct market data feeds from trading venues.
• Optimize existing codebase for high throughput (millions of messages per second, up to 40+ gigabits) and low latency (measured in nanoseconds).
• Implement tools and libraries for petabyte-scale data processing and analysis.
• Collaborate with the systems team to implement best practices for build, deployment, CI/CD.
• Implement monitoring and improve application uptime.
• Ensure smooth feature rollouts and updates.

Software Engineer, C++, Rust

Support Engineer

• Act as the first point of contact for customer support inquiries, resolving common customer issues related to API usage, onboarding, authentication, integration, and billing.
• Escalate issues to L2/L3 support or engineering while maintaining accurate ticket status, reproduction steps, and logs.
• Identify recurring questions and contribute improvements to documentation, FAQs, and onboarding materials.
• Write technical content on occasion, including tutorials, how-to guides, and blog posts that help developers get the most out of our APIs.
• Help manage and grow our online developer communities (Slack, Reddit, etc.) by answering questions and surfacing feedback.