Implementation and Delivery Manager
Phare Health
Senior Manager, Client Delivery
DarioHealth
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Lead the end-to-end delivery of complex digital health solution rollouts across provider networks, payers, large employer groups, or health systems.
- Develop and manage detailed project plans ensuring seamless, compliant deployment of multi-product solutions across clinical, administrative, and benefits environments.
- Ensure all launches meet clinical, technical, and operational success criteria, including adherence to HIPAA, HITRUST, and other applicable regulatory standards.
- Partner closely with Product, Sales, Clinical Strategy, Engineering, and Customer Success teams to ensure launch readiness and strategic alignment with client goals.
- Serve as the strategic delivery partner for clients (hospital systems, digital-first care providers, health plans, self-insured employers), building relationships with clinical, technical, HR/benefits, and executive stakeholders.
- Identify and proactively mitigate risks related to clinical integration, data privacy, workflow disruptions, and system interoperability.
- Lead structured post-launch reviews and contribute implementation insights to refine product offerings and organizational strategy.
Requirements
- 8+ years of experience in client delivery, program management, or consulting within digital health, healthcare IT, or employer health benefits ecosystems.
- Proven success in managing large-scale client implementations and multi-stakeholder projects, especially in clinical, payer, or employer-sponsored health environments.
- Deep understanding of healthcare delivery models, EHR systems (e.g., Epic, Cerner), interoperability standards (e.g., HL7, FHIR), and compliance frameworks (e.g., HIPAA).
- Experience working with large employers and benefits leaders on digital health integration is highly desirable.
- Exceptional communication and leadership skills, with the ability to navigate clinical, technical, HR, and executive business audiences.
- Strategic thinker with strong execution discipline and a passion for improving health outcomes through technology.
