Manager

Our mission is to make healthcare reimbursement transparent and fair (/phare).
We’re building the first comprehensive platform that restores trust and fairness to healthcare payments.
Lead deployment, training, and adoption of digital tools in healthcare environments, ensuring seamless integration from contract to go-live and beyond.
Collaborate with cross-functional teams and client stakeholders to bridge technology and healthcare operations.
Shape Phare Health’s implementation playbook and internal processes as an early team member; execute hands-on projects and coordinate high-stakes deployments.
Develop and manage detailed implementation plans, ensuring timely and successful deployments from kickoff to go-live.
Be the primary point of contact and project lead for new customer implementations, building strong relationships.
Collaborate with internal teams and client IT/operations teams to ensure requirements are met and issues are resolved quickly.
Provide regular updates to internal leadership and clients, ensuring alignment on wins, challenges, and timelines.
Assess client workflows and configure our platform to integrate into clinical and administrative processes.
Track progress, identify risks or bottlenecks, and resolve issues by coordinating with internal teams or adjusting project scope.
Document and refine implementation processes to enhance repeatability and scalability.
Ensure all implementations comply with healthcare data privacy and security requirements, including HIPAA.
Support internal projects as needed, contributing to the startup’s growth.

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