Performance Manager
Cox Enterprises
full-time
Posted on:
Location Type: Remote
Location: Remote • District of Columbia, Maryland, North Carolina, Vermont • 🇺🇸 United States
Visit company websiteSalary
💰 $73,200 - $109,800 per year
Job Level
Mid-LevelSenior
About the role
- Build and maintain relationships with external clients and ensure client needs are the driving force behind priorities, decisions, and activities.
- Own the client relationship on behalf of the company and act as the client advocate internally.
- Identify the level of customer interest in additional products and upsell product functionality to increase revenue growth.
- Collaborate with other Performance Managers to ensure seamless client experience across multiple products.
- Engage with clients through virtual screen share and occasional onsite visits to enhance product utilization and achieve objectives.
- Monitor and analyze account performance and trends.
Requirements
- Bachelor’s degree in a related discipline and 4 years’ experience in a related field.
- 4+ years experience in a retail automotive dealership setting.
- 4+ years managing digital marketing strategies for a single rooftop or dealer group.
- Proven sales acumen.
- Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems.
- Strong client focus and strong customer service skills/approach.
Benefits
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare benefits, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Professional development and continuing education opportunities.
- Access to financial wellness/planning resources.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketing strategiessales acumenaccount performance analysis
Soft skills
client focuscustomer servicerelationship buildingadvocacycollaboration
Certifications
Bachelor’s degree